Name: Hilton Garden Inn Chattanooga Downtown
Address: 311 Chestnut Street, Chattanooga, TN 37402
Telephone: +1 423-308-9000
Rating: 8.9

Hilton Garden Inn Chattanooga Downtown | Member Rates | Dyme

WiFi availableFree WiFiParkingAccessible parkingRestaurantSwimming pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Chattanooga, us

Convenient Location and Nearby Attractions

Situated in Chattanooga's vibrant riverfront area, the Hilton Garden Inn offers easy access to popular attractions such as the Tennessee Aquarium and AMC Classic Majestic 12 Theater. Explore the city effortlessly with the complimentary electric shuttle route.

Dining and Leisure Amenities

Indulge in delicious meals at the on-site Seasons Local Fare restaurant and unwind in the indoor pool or well-equipped fitness center. Cap off your day with an in-room movie and snacks from the convenience store.

Comfortable Rooms with Modern Amenities

Each room is equipped with convenient microwaves and refrigerators, ensuring a comfortable stay. Experience exceptional service and a memorable stay at the Hilton Garden Inn Chattanooga Downtown. Book now for an unforgettable experience!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.9

Excellent

537 reviews

Highlights

+Location
+Friendly staff
+Quality of food

Could Improve

–Cleanliness issues
–High parking fees
–Value for money concerns

Cleanliness8.2

Several reviews mentioned unclean rooms and issues related to cleanliness.

Service9.7

Most guests appreciated the staff and their friendliness.

Location9.8

Commonly highlighted as a strong point in many reviews.

Room Quality8.2

Mixed sentiments; some rooms had issues like uncomfortable beds.

Amenities8.7

Amenities were noted but some guests were disappointed with specific offerings.

Value for Money8.2

Several comments suggested the overall experience did not justify the price.

Food and Beverage8.7

Guests enjoyed the quality of food but were unhappy about breakfast costs.

Overall Experience9.6

Overall positive sentiments but with enough issues to consider for future stays.

Heidi

Couple · Jul 2026

Overpriced and impersonal

Liked:The shower was nice and clean. I liked the soaps and lotions.

Disliked:Everything felt like a money grab and service was pretty impersonal. No one at the front desk told me I qualified for a free hotel breakfast with my room when I checked in. The breakfast host was vague about needing a “coupon” and when I said I didn’t have one they told me it would be $16. Instead, I turned around and checked with the front desk and I did qualify. Signage and communication were vague and seemed like a money grab. I also felt pressured into adding gratuity for the server/busser, which I didn’t mind doing but sort of defeats the purpose of free breakfast. The food was 4/10. The waffle was good, kind of miss the DIY waffle maker experience though. There were two $3 deer park water bottles in our room. The water from the faucet was not drinkable (tasted mildewy). The nearest potable drinking water was in the lobby which was irritating for such an expensive hotel. The indoor pool was overheated. It felt like 90 degrees. Like a hot tub without jets. Which was not a huge deal but also not pleasant. This was an $80-100 hotel experience, not $200. It’s way overpriced, particularly since they wanted to charge extra for everything.

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ben

Solo Traveller · Jul 2026

Liked:Room was clean. And bed was comfortable

Disliked:Body wash was out and did not get replaced . Breakfast was not good for having to pay extra for it and parking sucked

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Chris

Couple · Jun 2026

Great service

Liked:Good and clean

Disliked:Nothing

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Couple · Jun 2026

Fantastic! We look forward to returning!

Liked:We had an excellent stay and would definitely return! The hotel was beautiful, the staff was incredibly friendly and welcoming, and the location was perfect with easy walkability to many downtown attractions, restaurants, and shops. One of our favorite features was the convenience store in the lobby. It offered a great variety of items, including fresh baked goods, which I personally have never seen before. Overall, a fantastic experience from start to finish. We look forward to staying here again on our next visit!

Disliked:Nothing!

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Location

How to Find Us

311 Chestnut Street

Chattanooga · us

+1 423-308-9000

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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