Name: Country Inn & Suites by Radisson, Chattanooga-Lookout Mountain
Address: 3725 Modern Industries Parkway, Chattanooga, TN 37419
Telephone: +1 423-825-6100
Rating: 7.6

WiFi availableFree WiFiParkingFree ParkingAccessible parkingSwimming pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Chattanooga, us

Convenient Location

Located off Interstate 24, the Country Inn and Suites I-24 West offers easy access to nearby attractions like Rock City and Ruby Falls.

Comfortable Accommodations

Each room is equipped with a microwave, small refrigerator, flat-screen cable TV, and tea/coffee-making facilities, ensuring a cozy stay for all guests.

Relaxing Amenities

Guests can unwind by the indoor heated pool, stay connected with free Wi-Fi, and enjoy a delicious deluxe continental breakfast daily.

Book your stay at the Country Inn and Suites I-24 West now to experience a perfect blend of comfort and convenience during your visit to Chattanooga.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

7.6

Very Good

2,215 reviews

Highlights

+Friendly staff
+Good location
+Decent breakfast

Could Improve

–Cleanliness issues
–Unfriendly service at times
–Room maintenance needed

Cleanliness6.5

Multiple reviews indicated issues with cleanliness, including dust, mildew, and broken shelves.

Service8.0

Mixed reviews; some guests praised staff friendliness, while others noted unfriendliness.

Location8.5

Guests appreciated the location's proximity to restaurants and attractions.

Room Quality6.9

Rooms received mixed feedback; some comfortable, others needing maintenance and updates.

Amenities7.6

Indoor pool was appreciated, but other amenities had mixed reviews about their maintenance.

Value for Money7.9

Guests generally felt they got decent value for the pricing, considering the location.

Food and Beverage8.0

Breakfast was positively highlighted, though some mentioned lack of nearby restaurants.

Overall Experience7.5

Overall experiences varied; some guests enjoyed their stays, while others faced significant issues.

crystalp543

Family · Jun 2026

Good stay.

Liked:Clean and comfortable, convenient location to I-24, would stay here again.

via tripadvisor

511sharam

Family · Jun 2026

Very Disappointed. I cried!!!

Liked:Our rooms were neither up to standard nor clean as they should have been. We checked in went to rooms and these are the photos we took within 15 minutes of arrival. I am very disappointed! I told the hotel clerk, but she said I would have to wait until the next day to file a complaint or get a refund from management. Never saw management. I was told they didn't know corporates number. The ladies who were there during check-in were not welcoming. I was questioned when I complained about both rooms. The best part was leaving. The clerk during check-out was a Black woman. She was extremely nice and caring towards us. She made me feel that she cared about my complaints and bad experience. A waste of nearly $1000 for two nights.

via tripadvisor

loricN3371MP

Family · Jun 2026

Urine soaked bed

Liked:Absolutely horrible experience! I turned down the bed and sat down and because of such poor lighting didn't see urine soaked bed,the health issues of those are horrible enough then had to change our own sheets! Our room smelled like urine the rest of the night and they were booked up so couldn't get another room! Staff could care less! Don't waste your money and stay at this awful place! Its just so bizarre I am still freaking out about it!

via tripadvisor

Scenic36699579226

Couples · Jun 2026

★☆☆☆☆ | Absolutely Disgusting – Left Early, Do Not Stay Here

Liked:I am incredibly disappointed with our stay at the Country Inn & Suites by Radisson, Chattanooga-Lookout Mountain. The entire hotel was gross, visibly dirty, and clearly neglected by management. We only managed to stay two nights before giving up entirely and moving to a different hotel. We were initially assigned to room 106, which was completely unacceptable. Because this is a pet-friendly hotel, the room had a massive, overwhelming odor of wet dog. My wife is highly allergic to animals, and this environment immediately triggered a severe allergic reaction for her. To make matters worse, the cleanliness was terrible. The bathroom had deep grime and dirt built up in the corners, which I captured in photos. There was also prominent mold growing around the bathtub. When I brought these issues to the general manager, I was shocked by the response. The GM admitted that they "couldn't get the mold to go away" and claimed they had called someone to look at it, but based on the state of the room, nothing is being done. Management ended up moving us to room 304. While the dog smell was better in this room, it still had mold line issues around the bathtub and clear signs of neglect. The lack of basic hygiene is a systemic problem throughout the entire property. For instance, the overhead light fixture in the elevator is packed full of dead flies, looking like it hasn’t been cleaned or opened in months. It's no surprise the hotel is a mess when you find out that housekeeping only bothers to clean the rooms once every three days. After two miserable nights dealing with mold and animal dander, we packed up and moved to another hotel. This place is a health hazard and a total waste of money. Save yourself the trouble and stay somewhere else in Chattanooga.

via tripadvisor

Location

How to Find Us

3725 Modern Industries Parkway

Chattanooga · us

+1 423-825-6100

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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