The Ritz-Carlton, Charlotte | Member Rates

Name: The Ritz-Carlton, Charlotte
Address: 201 East Trade Street, Charlotte, NC 28202
Rating: 9.4

The Ritz-Carlton, Charlotte | Member Rates | Dyme

Paid WiFiParkingSelf parking (surcharge)RestaurantSwimming poolAccess to nearby indoor pool

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Charlotte, us

Walkability

Walk

Bike

Luxurious Rooms with High-Tech Amenities

Experience the epitome of luxury at The Ritz-Carlton, Charlotte with spacious rooms featuring 55" or 65" flat-screen TVs, modern decor, and upscale amenities like a work desk and coffee/tea facilities.

Penthouse Spa and Wellness Center

Indulge in ultimate relaxation at our penthouse spa offering a whirlpool, 5 treatment rooms, a salt lounge, and a gym. Unwind in the relaxation areas and pamper yourself with rejuvenating treatments.

Exquisite Dining Options

Savor the finest culinary delights at BLT Steak, known for its refined steakhouse dining experience. For a more casual setting, visit the Lobby Lounge, K Lounge, for light meals and drinks in a cozy ambiance.

Escape to luxury at The Ritz-Carlton, Charlotte - where every detail is designed to exceed your expectations. Book now for an unforgettable stay!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.4

Exceptional

167 reviews

Highlights

+Helpful Staff
+Beautiful Room

Could Improve

–High Cost

Cleanliness9.3

Standard quality for this hotel tier.

Service10.0

Staff were very helpful and polite!

Location9.3

Standard quality for this hotel tier.

Room Quality9.8

Our room was absolutely beautiful.

Amenities9.3

Standard quality for this hotel tier.

Value for Money8.8

THE most expensive place I've ever stayed.

Food and Beverage9.2

Standard quality for this hotel tier.

Overall Experience9.6

We had a wonderful time.

Shawn

Solo Traveller · Jun 2026

Liked:Everything but being charged twice.

Disliked:For some reason you charged me the full amount after I already pre-paid through booking.com. you said you were just getting the security deposit. Now I'm sitting here wondering if that charge is ever going to clear.

via Nuitee

Schaerrer

Couple · Mar 2026

Meh, not worth or deserving of the price tag

Liked:Excellent room design, size. Bathroom, shower/ bath is excellent. Great mini bar selection Great Valet and Bell boy service Room service quality is good. Club sandwich index: 8/10

Disliked:Reception staff were borderline comatose. Purely decorative and in no way communicated the “welcome home” attitude one would expect from a property at this price point. Also, your internet is an embarrassment, especially after paying for the superior connectivity.

via Nuitee

Billy

Couple · Oct 2025

Comfortable

Liked:Staff were very helpful and polite!

via Nuitee

manuelbI4957ZD

Family · Jun 2025

Extremely Disappointing Stay – Not the Ritz-Carlton Experience I Expected

Liked:stayed at the Ritz-Carlton Charlotte through Amex Fine Hotels & Resorts expecting a premium experience — what I got was a complete letdown. We were given Room 315, part of their “newly renovated” rooms, but it had a major issue: the AC was not working. The room sat at 78°F despite being set much lower. After multiple maintenance attempts and over an hour wasted, we were moved to Room 715. That room was at least cooler (set to 65, showing 71), but the problems didn’t end there. We didn’t check the new room thoroughly before going out for dinner. Upon returning, my wife and daughter discovered the TV didn’t work (no signal), and we were too exhausted to call at nearly 11 PM. The next morning, we found both bathroom sinks completely clogged, right before we had to leave for an early flight. Unacceptable. I had specifically asked the manager the night before to ensure we were moved to a room without any issues. Unfortunately, that didn’t happen. I’ve stayed at many Ritz-Carltons and this was by far the worst post-COVID experience I’ve had. The only positive note: Reka, the morning manager, was very understanding and offered to cover our stay. I declined, only asking that they do better going forward. Sadly, I won’t be returning to this property.

via tripadvisor

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at The Ritz-Carlton, Charlotte

LowHigh

Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

201 East Trade Street

Charlotte · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that renovation work on the lobby will take place from February 25, 2026, to May 31, 2026. During this period, the hotel's main entrance will be relocated to College Street.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.4

Exceptional

167 reviews

Highlights

+Helpful Staff
+Beautiful Room

Could Improve

–High Cost

Cleanliness9.3

Standard quality for this hotel tier.

Service10.0

Staff were very helpful and polite!

Location9.3

Standard quality for this hotel tier.

Room Quality9.8

Our room was absolutely beautiful.

Amenities9.3

Standard quality for this hotel tier.

Value for Money8.8

THE most expensive place I've ever stayed.

Food and Beverage9.2

Standard quality for this hotel tier.

Overall Experience9.6

We had a wonderful time.

Shawn

Solo Traveller · Jun 2026

Liked:Everything but being charged twice.

via Nuitee

Schaerrer

Couple · Mar 2026

Meh, not worth or deserving of the price tag

Liked:Excellent room design, size. Bathroom, shower/ bath is excellent. Great mini bar selection Great Valet and Bell boy service Room service quality is good. Club sandwich index: 8/10

via Nuitee

Billy

Couple · Oct 2025

Comfortable

Liked:Staff were very helpful and polite!

via Nuitee

manuelbI4957ZD

Family · Jun 2025

Extremely Disappointing Stay – Not the Ritz-Carlton Experience I Expected

via tripadvisor