Charlotte · US

Renaissance Charlotte SouthPark Hotel

Name: Renaissance Charlotte SouthPark Hotel
Address: 5501 Carnegie Boulevard, Charlotte, NC 28209
Telephone: +1 704-501-2510
Rating: 8.8

8.8

Excellent567 reviews

WiFi availablePaid WiFiParkingFree ParkingValet parkingPrivate parking

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Charlotte, US

Luxurious Boutique-Style Hotel

Modern Amenities: Enjoy flat screen TVs, iPod docking stations, and in-room coffee makers. Stay productive with a work desk and safe.

Dining Experience: Indulge in American cuisine at Flagstones restaurant or unwind at the Lobby Bar for a casual evening.

Fitness and Relaxation: Take a dip in the pool, stay active at the fitness centre, or explore nearby dining and shopping options at SouthPark Mall.

Experience comfort and convenience at Renaissance Charlotte SouthPark Hotel. Book now for an unforgettable stay!

Loading rooms and rates...

Location

How to Find Us

5501 Carnegie Boulevard

Charlotte · US

+1 704-501-2510

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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Charlotte · US

Renaissance Charlotte SouthPark Hotel

8.8

Excellent567 reviews

WiFi availablePaid WiFiParkingFree ParkingValet parkingPrivate parking

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Charlotte, US

Luxurious Boutique-Style Hotel

Modern Amenities: Enjoy flat screen TVs, iPod docking stations, and in-room coffee makers. Stay productive with a work desk and safe.

Dining Experience: Indulge in American cuisine at Flagstones restaurant or unwind at the Lobby Bar for a casual evening.

Fitness and Relaxation: Take a dip in the pool, stay active at the fitness centre, or explore nearby dining and shopping options at SouthPark Mall.

Experience comfort and convenience at Renaissance Charlotte SouthPark Hotel. Book now for an unforgettable stay!

Loading rooms and rates...

Guest Reviews

What Guests Say

8.8

Excellent

567 reviews

Highlights

+Outstanding service
+Clean and comfortable rooms
+Great food quality

Cleanliness8.6

The hotel was described as very clean.

Service9.3

Multiple reviews praised the outstanding service, especially by Riziki.

Location8.9

Goes unmentioned directly, but the hotel's proximity to the office is beneficial.

Room Quality8.6

Reviewers noted comfortable and luxurious experiences.

Amenities8.6

Fitness center and pool were noted positively.

Value for Money8.6

Standard quality for this hotel tier.

Food and Beverage9.1

Food quality was consistently praised across reviews.

Overall Experience8.8

Very positive experiences and high likelihood of returning.

brittwestland

Business · Aug 2026

AWFUL customer service!

Liked:Awful customer service at this hotel. Staff at the reception has no clue what they are doing. Due to a fault from their side, my personal card was charged for expenses that should have been put on my company card. I never authorized this payment: resulted in me having to block my credit card. Was also charged twice for lobby bar bill. Staff and hotel management is negligent, does not respond to calls of emails. Reached out to manager Jezlin countless of times without response. Through Bonvoy I was promised hotel management would reach out, but they never did. AWFUL experience, I do NOT recommend. Do not leave your card info on file here, they will charge without your authorization.

via tripadvisor

Resort65642307800

Couples · Aug 2026

Weekend in Charlotte

Liked:Location is good, but rooms are outdated (especially the suite bathroom). The MLounge breakfast is subpar, as was the restaurant breakfast, but the service was good overall.

via tripadvisor

tinasQ635EU

Business · Aug 2026

Beautiful hotel

Liked:After five hours of sitting on a plane , my flight was cancelled. I did an online reservation and arrived at the hotel at one am. My co worker and I were exhausted and Lillian at the front desk was the one bright spot in our travel nightmare . She was so kind and offered us bottled water . She explained where the club breakfast was located and showed us the newly remodeled lobby and dining areas . The hotel is very beautiful and my room was very nice . Again , a big thank you to Lillian and I would definitely stay here again!

via tripadvisor

S4201TEpamelac

Solo Travel · Aug 2026

Excellent Customer Service

Liked:Great customer service. Griffin was so helpful with check in and remembered me when I returned to the front desk with a request. So professional and effective. Beautiful hotel and great location too.

via tripadvisor

Location

How to Find Us

5501 Carnegie Boulevard

Charlotte · US

+1 704-501-2510

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.