Name: Holiday Inn Charlotte - Airport Conf Ctr by IHG
Address: 1626 North Josh Birmingham Parkway,, Charlotte, NC 28214
Telephone: +1 704-394-4301
Rating: 8.4

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Charlotte, us

Convenient Airport Shuttle and Outdoor Pool

Located in Charlotte, North Carolina, the Holiday Inn Charlotte-Airport Conference Center offers free 24-hour shuttle service to Charlotte Douglas International Airport. Guests can unwind at the outdoor pool after a busy day of traveling.

On-Site Dining and Fitness Options

Indulge in American cuisine at the Hub Bar & Grill, open for breakfast, lunch, and dinner. Stay connected with free high-speed internet in each guestroom. Keep up with your fitness routine at the 24-hour fitness centre or relax with in-room cable TV.

Explore Nearby Attractions

Discover a range of activities such as cycling, golfing, and kayaking near the hotel. Don't miss out on visiting the U.S. National Whitewater Center and Carowinds theme park, both just a short drive away.

Ready to experience comfort and convenience at the Holiday Inn Charlotte-Airport Conference Center? Book your stay now!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.4

Excellent

775 reviews

Highlights

+Helpful staff
+Convenient location
+Comfortable beds

Could Improve

–Cleanliness issues
–High fees for parking and breakfast

Cleanliness7.2

Several complaints regarding cleanliness and maintenance of the rooms.

Service9.7

Most reviews highlight helpful and friendly service from staff.

Location9.7

Conveniently located near the airport.

Room Quality8.2

Mixed sentiments; some praised comfort while others noted issues.

Amenities7.7

Positive feedback on shuttle service, but extra charges for parking received negative remarks.

Value for Money6.7

High prices for amenities like breakfast and parking led to dissatisfaction.

Food and Beverage8.7

Compliments to the restaurant food but concerns over pricing.

Overall Experience9.2

Mixed reviews overall, but generally positive feelings about the stay.

Sierra

Solo Traveller · Sep 2026

A great hotel!

Liked:The staff was wonderful and very nice and the food from the restaurant was absolutely delicious!

via Nuitee

Temesia

Couple · Aug 2026

The staff could’ve been more welcoming

Liked:The cleanliness

Disliked:The guy doing breakfast was rude.

via Nuitee

Solo1969

Solo Traveller · Aug 2026

Failure to provide good customer service

Liked:Terrible, unprofessional, misguided & ripped off front desk check in. International visitor. I arrived for a 1 night seperate room booking with a friend. We were told we'd booked different hotels, same company, but each on other sides of the main road. The male staff at check in desk said for me to cancel my booking and rebook to the other hotel that my friend was staying. I said mine was a no cancellation booking. He said ... its ok. I will put a cancellation notification on it right now, and that l would not be charged. He showed me on my phone how to do a cancellation request via booking.com app as he did his bit on his check in computer. I trusted his role & guidance. Done. We left the hotel, went to other hotel, l payed (again) and stayed there. Next day, this cancelled hotel fee was taken out of my bank account. I contacted the main desk by phone, only to be told that no male staff member was working there yesterday afternoon when l checked in. And that l would not get a refund. Oh my gosh! Are you serious! I then emailed the manager twice directly to discuss, with absolutely no reply. Customer service failure 100%.

Disliked:All of the above!

via Nuitee

Cathryn

Couple · Aug 2026

Good for very short term stay

Liked:Good fitness centre and multiple access points to carpark

Disliked:No pool and it was extremely hot weather

via Nuitee

Location

How to Find Us

1626 North Josh Birmingham Parkway,

Charlotte · us

+1 704-394-4301

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

For any Room Including Breakfast: The rate includes a voucher redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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