Name: DoubleTree by Hilton South Charlotte Tyvola
Address: 5624 Westpark Drive, Charlotte, NC 28217
Telephone: +17045278000
Rating: 8.4

DoubleTree by Hilton South Charlotte Tyvola | Member Rates | Dyme

WiFi availableFree WiFiParkingAccessible parkingRestaurantSwimming pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Charlotte, us

Convenient Location and Amenities

This hotel, just 6 miles from downtown Charlotte, offers easy access to major highways and the airport. Guests can enjoy free airport shuttle services and relax in rooms with a 37-inch flat-screen TV.

Leisure and Business Facilities

Guests have complimentary access to the gym and seasonal outdoor pool, as well as a business center for their convenience. The hotel also provides free on-site parking and RV parking options.

Dining Experience

Indulge in modern Southern cuisine at the onsite restaurant, Southern Twist, and unwind with a drink at the Southern Twist Lounge. Every room features free Wi-Fi, an MP3 connection, and a coffee maker for a comfortable stay.

Book your stay at DoubleTree by Hilton South Charlotte Tyvola for a perfect blend of convenience and comfort.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

8.4

Excellent

505 reviews

Highlights

+Friendly staff
+Quiet location
+Comfortable rooms
+Good breakfast

Could Improve

–Cleanliness issues
–Poor amenities
–High additional costs

Cleanliness7.8

Several guests reported cleanliness issues including a clogged shower and unmaintained bathrooms.

Service9.3

Most reviews praised the staff for being friendly and helpful.

Location9.3

Guests appreciated the nice quiet location.

Room Quality8.3

Some reports of outdated room conditions and maintenance issues.

Amenities7.8

Concerns regarding the amenities such as the non-functional ice machine and lack of shampoo.

Value for Money8.2

Some guests felt the value was diminished due to additional costs for services such as parking and breakfast.

Food and Beverage7.8

Breakfast received mixed reviews with a comment about it not being free and limited options.

Overall Experience8.8

Guests had a generally positive experience enjoying the stay despite some issues.

Shakei

Couple · Jul 2026

Poor job for a Hilton

Disliked:Upon arrival no one gave me breakfast passes I had to go back the next morning to tell them it was included with my stay. Breakfast not worth it anyway. Didn’t tell me about amenities or when things close that’s on the property. I had to request more towels the next morning & they gave me a hard time about that. There wasn’t any towels stocked at the towel station at the pool I had to come in wet to let them know. Overall poor service.

via Nuitee

O2020MSbiancam

Family · Jul 2026

Great people right here! Listen to meeeeeeeeeeeeeeeeeeeeeee

Liked:I took a shuttle from the airport to this Double Tree hotel. Turned out to be the wrong location that I took. 🫣 I didn’t have any encounters with this doubletree location but let me tell you. Mr. D. Greenidae was noting more than AMAZING! His customer service was excellent! His smile was so contagious. The way he was talking and guiding his customers had me at awwwwwww. He asked for reviews and so I couldn’t resist. I said, I am not even staying here but I will give my review. So here it is. I’m also planning a family reunion next year and out of All of the hotels in the area. This one right here has won my daughter and I over. Looking forward to doing business with this location right here. Now I can’t leave out their shuttle driver. He went above and beyond as well. Thank you for your great customer service and care.

via tripadvisor

tyleraV7399RV

Business · Jul 2026

Expensive and average

Liked:average, not friendly, didn’t take cash, had to pay for parking, not dirty but not standard clean. I would not come back.

via tripadvisor

nethd2025

Couples · Jul 2026

Worse hotel I’ve been to

Liked:Our flight was delayed and they put us as a “no show” and made us call our travel agent to receive the payment card on file. Once my travel agent called them and provided a number for them to call and get CC information, the front desk staff (I think Dave was his name) started complaining about having to do the travel agents job. He then told us “call us next if you’re running late” yeah…let me figure out away to call you from 35,000 ft for a room we already booked and paid for. We didn’t receive a email or courtesy call asking for check in times. 2. None of the rooms have a safe! If I knew this before I booked, I wouldn’t have even booked this hotel. If you’re a person who needs a safe (you know who you are) don’t book this hotel. Maintenance staff said “oh yeah we’ve been thinking of putting safes, just haven’t done it yet” 3. The room AC vent sits right above the bed. You get the luxury of listening to an old ac unit that sounds like a jet engine. 4. We booked the shuttle to leave at 5:30am the night before. In the morning we were told it only runs on the hours. They’re sign literally tells you that you can book the shuttle between the hours. Worse hotel experience of my life

via tripadvisor

Location

How to Find Us

5624 Westpark Drive

Charlotte · us

+17045278000

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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