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Bastión Luxury Hotel

Cartagena de Indias · CO

Bastión Luxury Hotel

9.4
Exceptional563 reviews
  1. Hotel Collection
  2. /Hotels in Cartagena de Indias
  3. /Bastión Luxury Hotel
WiFi availableFree WiFiRestaurantSwimming poolOutdoor poolPool with view

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Swimming pool, 24-hour front desk

Location

Cartagena de Indias, CO

Rooftop Terrace with Swimming Pool:

Enjoy breathtaking views of Cartagena from our rooftop terrace while taking a refreshing dip in the swimming pool.

Gourmet Dining Experience:

Indulge in exquisite culinary creations at our on-site gourmet restaurant, El Gobernador, offering a taste of local flavors and international dishes.

Luxurious Rooms with Colonial Charm:

Experience the perfect blend of modern comfort and colonial history in our luxury rooms and suites, each elegantly decorated to reflect the hotel's rich heritage.

Immerse yourself in the charm of Cartagena's walled city at our 16th-century remodelled hotel. Book now for an unforgettable stay!

Loading rooms and rates...

Location

How to Find Us

Centro historico, Calle del Sargento No. 6 - 87

Cartagena de Indias · CO

+57 605 6424100

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

In case of no show according Colombian law "Ley 300 de 1.996. Artículo 65", property will able to charge the 20% of reservation total price, or keep deposit in any case Please note there is a COP 10000 tourism tax per person, per night. According to decree No. 1408, as of November 16, 2021, it is essential to present the vaccination card against COVID19 or the digital certificate to enter our restaurant El GobernadorPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.4

Exceptional

563 reviews

Highlights

  • +Amazing service
  • +Excellent location
  • +Beautiful amenities
  • +Delicious food

Could Improve

  • –Humidity issues in rooms
  • –Elevator noise
Cleanliness8.5

Several mentions of humidity and issues with room freshness.

Service9.9

Several mentions of excellent service and staff friendliness.

Location10.0

Many reviews praise the excellent location of the hotel.

Room Quality8.9

Spacious rooms are frequently mentioned, but some reports of humidity.

Amenities9.5

Positive mentions of pool and rooftop amenities.

Value for Money8.9

General consensus that the hotel offers good value.

Food and Beverage9.5

Positive reviews particularly about breakfast and dining options.

Overall Experience9.9

Overall satisfaction noted in multiple reviews.

Lucas

Couple · Sep 2026

1

If you have to go to Bastion, don’t.

Liked:Nothing
Disliked:Everything. Starting with the rude and untrained employees. I always stay at the Santa Clara and this time I had to stay at Bastion because Santa Clara was sold out. Never again!!!!! What a horrible experience and horrible staff.

via Nuitee

Rosamarta

Solo Traveller · Aug 2026

10

Professional and classy

Liked:This is a gorgeous property in a fantastic area. The staff was very attentive and friendly and although I didn't use the services much, I could still see the professionalism.
Disliked:The check in process wasn't as fast as I expected. There was only one person checking everyone in and while they were doing a good job, a lot of the folks who stay at hotels like this can be quite demanding with disregard for others. It would be nice to have another person checking others in as well in cases like this.

via Nuitee

Nicole

Family With Children · Aug 2026

10

Great hotel, can definitely recommend!

Liked:Everything was great: check-in process with cold towels and welcome drinks, beautiful rooftop with pool, excellent breakfast, and a clean and spacious room.
Disliked:Nothing

via Nuitee

Jacopo

Family With Children · Aug 2026

9

Excellent

Liked:Everything
Disliked:Nothing

via Nuitee

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