Name: Kozy Hotel Dallas DFW Airport Area West
Address: 3005 West Airport Freeway, Bedford, TX 76021
Rating: 7.2

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Kozy Hotel Dallas DFW Airport Area West, Bedford | Member Rates | Dyme

Offsite parking discounted rates availableParkingOffsite parking discounted rates availableSecured parkingRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Free beach shuttle, Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Bedford, us

Convenient Location

Located just 4 miles from the Dallas/Fort Worth International Airport, Holiday Inn Hotel Bedford DFW Airport Area offers easy access for travelers.

Modern Amenities

The hotel provides free Wi-Fi, premium cable TV, an outdoor pool, fitness center, and a free shuttle service to the airport.

Dining Experience

Guests can indulge in American cuisine at the trendy Kem’Restaurant and Bar for breakfast and dinner.

Book your stay at Holiday Inn Hotel Bedford DFW Airport Area for a seamless travel experience.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

7.2

Very Good

120 reviews

OdieUK

Solo Travel · Oct 2024

Over an hour to check in - one member of staff on reception

Liked:Due to missing my connection at DFW, I was provided with a voucher to stay at this hotel. Unfortunately, by the time I was given my voucher by AA, the hotel shuttle had closed down for the night. The staff at AA were aware of my disability needs, but I knew instinctively the chances of receiving a mobility assistance room was zilch. I finally arrived at approx 11.30 pm, to be greeted with a queue of approx twenty five people waiting to check in - and just one member of staff on reception doing check in. Ok I thought, maybe another member of staff on a quick break? No..just the one member of staff to deal with the ever increasing queue. My heart sank. The reception area was littered with people and suitcases. I joined the back of the queue, and was politely informed by others not to sit in one of the rather grubby looking seats as I would lose my place in the queue. As these seats were near the back of the queue, as you moved forward, there was nowhere to sit - just stand and wait..and wait…and wait..to be polite let’s say the reception area was looking ‘tired and worn’. There was a small unmanned shop with a fridge of drinks and snacks - I saw numerous people take things, but whether they paid for the items I do not know. Approx one hour later, It was finally my turn at reception. I handed over my hotel voucher, was asked if I arrived by shuttle or taxi, and asked what time I wanted to return (4.50-5am) to the airport. I was informed the shuttle did not run, but as I had a taxi voucher my name was added to a very long list of taxi requests. I was allocated a room (not a mobility assistance room) on one of the upper floors and pointed towards the lift. I paid for the bottle of Diet Coke I had taken from the fridge. I asked the male receptionist about the queues for check in, and he advised me every night is the same due to missed connections and cancellations at DFW. I’m guessing he was the owner or related to the owner, as he kept his smile for the whole queue checking in. I found my room, and it’s what I call typical holiday inn airport hotel. Chunky brown furniture, a large bed, tv, tea/ coffee maker, a noisy air con machine, and a small shower room. Identical to 000s of other airport hotel rooms. I did manage a few hours sleep, but was up for 4am to shower and get ready to get downstairs with time to spare for my taxi. I checked with the receptionist and was able to have a free ‘reception’ coffee - I was far too early to use my breakfast voucher. Reception quickly started to fill and Yes! my name was on the taxi list, and dead on time a taxi arrived for me and two others to DFW. You are not going to choose this hotel for a vacation (tho from the upper floors the swimming pool looked nice) and I’m guessing nearly all of there clientele are airline passengers with a voucher. Yes the room was clean and tidy, but reception? Nah… To have just one member of staff on check in is reprehensible - especially when you know this is a nightly occurrence. This was an emergency situation, I had little options given by AA, and it’s very unlikely I will ever need to return to this hotel.

via tripadvisor

O1579DBmollys

Business · Sep 2024

Will not stay here again

Liked:We had to stay here for 3 nights due to business travel and our room was old and not very clean. We asked every day if the pool was going to be open and no one could give us an answer until the very last day. Upon checkout we asked again about the pool and they said it was closed due to maintenance even though people were swimming in it the night before. Our bathtub had mold around the edge and the bathroom in general was old and dirty. This stay was very disappointing and the pictures on the website are not accurate. Breakfast is not complimentary and is not work the $18 per person. As reward members this is the worst Holiday we’ve ever stayed at.

via tripadvisor

alyssakJ2840NV

Family · Jul 2024

TRAGIC!

Liked:First, Upon arrival we were hit by an awful smell in the lobby/guest relations area. The smell was of a dead rodent. The hotel had very pungent air fresheners trying to cover up the smell but were not addressing it at all to us. Both smells were so off putting that I choked a bit and had trouble focusing on what your guest attendants were saying. This smell wafted through the elevator shaft and into the hallways of the hotel. Second, Because it was so late, and were meeting other guests, we had no choice but to stay at this hotel. We had the other guests son with us and he was to check into their room before their arrival. While checking in, I forgot my wallet in my car and had to step out of the hotel to get it. While going to get it your guest relations attendant decided to talk about me in front of the boy that was with me. Naturally, he let me know what your attendants were saying. “She better know she needs to pay the $50 incidentals and not getting out of it”, “she needs to hurry up before I cancel her stay”, etc. Third, While getting to our room we traveled the hallways and all the carpets were stained and some were wet from leaking A/C units. There were wet floor signs out all over the hotel. Fourth, When we finally made it to our room the A/C had been off for what felt like days. It was hot, humid, muggy, and gross. We did figure out how to get it on, but it took a good 30 minutes to get to a comfortable temperature. When it was already late and we all were really wanting to go to bed, we couldn’t . We all at this point needed to shower from being gross. My husband went to use the restroom and got locked into the restroom. We were only given 2 towels in a double bed room. I called to ask for more towels and was told they would bring them up. This never happened. We were so tired we finally just decided to go to bed. Of course, in that we were gross and not feeling well, none of us slept well at all!!!! Fifth, We needed to wash our kids uniforms and the sign in the laundry room says to get the soap from the front desk. I asked for soap and was rudely told there was no soap and that they didn’t know why the sign said that. At this time I asked for the towels they never brought us, but they were unable to find some. They went to go locate them but seemed like they found them after about 15-20 minutes. I was waiting in the lobby all the while no one was there and the smell was still horrific. Sixth, During the night the system crashed and they couldn’t check anyone in or out and were simply rude about it. We booked a two night stay in order to spend some much needed family time away and together. However, we quickly decided to cancel are second night and go home! When I arrived at the desk to inform your attendant she told me that I could email a fake email and that was all she could do. I asked if there was a manger on site and she just kept repeating herself as if she spoke no other words but this. I emailed the fake email and got it back undeliverable. This say was the most odd and very difficult to understand! Why was it that throughout or stay no one was willing to address any of the issues and apologize for the inconveniences, or help to make them right. I am thoroughly disgusted and will be sending this information to the health and safety department immediately.

via tripadvisor

U8006CRryann

Friends Getaway · Jun 2024

Please Do NOT Stay Here - Unhealthy Environment

Liked:If you are able to reserve ANY other accommodations, I implore you to do so. Lest you be forced to deal with a barely habitable establishment. The location stinks of raw sewage from the moment you step foot in the lobby, and it only gets worse from there. The carpets throughout are disgustingly filthy, covered with stains and mold. There is no central A/C so the hallways and elevators are ridiculously hot at all times. They do have a couple of window units on each floor, but those don't even all work and have index cards reading "Broken" taped to them. The initial room that my family and I were provided was so besieged by mold and mildew that the air actually smelled like topsoil. It was beyond disgusting. It is unbelievable to me that the owners of the place think it's acceptable to house families with children in these rooms. Aside from that there is a remodel underway that sees some rooms on the 4th floor with no windows and a good portion of the parking lot being used as a staging area for materials. They do not have free continental breakfast. I am not exaggerating when I state that this is the worst hotel I have stayed in over the last 20 years. Please book somewhere else.

via tripadvisor

Location

How to Find Us

3005 West Airport Freeway

Bedford · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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