Name: Tunnel Mountain Resort
Address: 502 Tunnel Mountain Road, Banff, T1L 1B1
Rating: 8.5

Tunnel Mountain Resort, Banff | Member Rates | Dyme

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableSwimming poolHeated pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Swimming pool, Terrace

Location

Banff, ca

Indulge in Nature's Beauty

Panoramic Views: Enjoy breathtaking views of Banff National Park and the Canadian Rockies from our indoor pool.

Cozy Accommodations: Each suite or chalet offers a comfortable sitting area, cable TV, and the option for a private balcony with mountain views.

Exciting Activities: Take advantage of our fitness center, sauna, outdoor BBQs, and children’s playground. Let our concierge desk help you plan wilderness tours, lake cruises, skiing, fishing, dogsled tours, and white water rafting adventures.

Ready to experience the ultimate mountain getaway? Book your stay at Tunnel Mountain Resort now!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.5

Excellent

3,128 reviews

Highlights

+Clean and spacious rooms
+Friendly staff
+Great location

Could Improve

–Parking issues
–Noise disturbances
–Fitness amenities could improve

Cleanliness7.8

Overall wear and tear, especially carpets and sofa. Some concerns about pet hair.

Service9.3

Staff went above and beyond to ensure standards were met and were quick to respond to all requests.

Location9.3

Beautiful off the beaten path location, quiet area away from downtown, great views.

Room Quality8.3

Spacious rooms, but some concerns about noise and bed quality.

Amenities7.8

Fitness room was lacking, pool was cold, but fireplace and additional firewood were enjoyable.

Value for Money8.3

Some complaints about the condition of amenities versus price point.

Food and Beverage8.8

Not specifically mentioned, standard quality for this hotel tier.

Overall Experience8.8

Despite some drawbacks, guests enjoyed their stay and the location.

TJ Wazani

Solo Traveller · Jun 2026

Liked:Staff, room size and comfort and the kitchenette

via Nuitee

Anne

Couple · Jun 2026

Great

via Nuitee

Jones

Solo Traveller · Jun 2026

Liked:Location and able to park next to accommodation

Disliked:Front door left open by Housekeeping

via Nuitee

Michael

Solo Traveller · Jun 2026

Liked:Complimentary transit bus tickets included making it easy to get into town and further links to all sites. Staff are brilliant.

Disliked:Nothing

via Nuitee

Location

How to Find Us

502 Tunnel Mountain Road

Banff · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Groups: Bookings of 3 rooms or more will be classed as a group and charged 1 night plus tax deposit A group cancellation policy of 30 days will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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