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Tunnel Mountain Resort

Banff · ca

Tunnel Mountain Resort

8.5
Excellent3,063 reviews
  1. Hotel Collection
  2. /Hotels in Banff
  3. /Tunnel Mountain Resort
Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableSwimming poolHeated pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Swimming pool, Terrace

Location

Banff, ca

Indulge in Nature's Beauty

Panoramic Views: Enjoy breathtaking views of Banff National Park and the Canadian Rockies from our indoor pool.

Cozy Accommodations: Each suite or chalet offers a comfortable sitting area, cable TV, and the option for a private balcony with mountain views.

Exciting Activities: Take advantage of our fitness center, sauna, outdoor BBQs, and children’s playground. Let our concierge desk help you plan wilderness tours, lake cruises, skiing, fishing, dogsled tours, and white water rafting adventures.

Ready to experience the ultimate mountain getaway? Book your stay at Tunnel Mountain Resort now!

Loading rooms and rates...

Location

How to Find Us

502 Tunnel Mountain Road

Banff · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Groups: Bookings of 3 rooms or more will be classed as a group and charged 1 night plus tax deposit A group cancellation policy of 30 days will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

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TUNNEL MOUNTAIN RESORT

Guest Reviews

What Guests Say

8.5

Excellent

3,063 reviews

Highlights

  • +Clean and spacious rooms
  • +Friendly staff
  • +Great location

Could Improve

  • –Parking issues
  • –Noise disturbances
  • –Fitness amenities could improve
Cleanliness7.8

Overall wear and tear, especially carpets and sofa. Some concerns about pet hair.

Service9.3

Staff went above and beyond to ensure standards were met and were quick to respond to all requests.

Location9.3

Beautiful off the beaten path location, quiet area away from downtown, great views.

Room Quality8.3

Spacious rooms, but some concerns about noise and bed quality.

Amenities7.8

Fitness room was lacking, pool was cold, but fireplace and additional firewood were enjoyable.

Value for Money8.3

Some complaints about the condition of amenities versus price point.

Food and Beverage8.8

Not specifically mentioned, standard quality for this hotel tier.

Overall Experience8.8

Despite some drawbacks, guests enjoyed their stay and the location.

Norazlin

Family With Children · May 2026

8
Liked:room

via Nuitee

Yousheng

Family With Children · May 2026

10

No

Liked:The wooden house has 3 double beds, as well as a sofa bed that can be opened. It has two floors, equipped with a kitchen and 2 bathrooms, making it very convenient and practical. It is highly recommended.
Disliked:It's convenient for parking, has heating, and can be used for cooking. Highly recommended for families.Providing a 2-day free bus pass makes getting to Banff Town very convenient, taking only a few minutes.

via Nuitee

sarah

Couple · May 2026

10

Perfect stay near to the town

Liked:I loved the location to Banff. It was too hilly to walk but they gave us free bus passes which were great. Staff were lovely. They dealt with a noise complaint at 1am straight away. The apartment had everything we needed and housekeeping was amazing. It was amazing value for money too. I would definitely stay again.
Disliked:Nothing

via Nuitee

Ellen

Extended Group · May 2026

10

The perfect place to stay in Banff

Liked:It was really clean and spacious
Disliked:Nothing

via Nuitee