Name: Banff Ptarmigan Inn
Address: 337 Banff Avenue, Banff, T1L 1H8
Telephone: +1 800-661-8310
Rating: 8.3

WiFi availableFree WiFiParkingFree ParkingPrivate parkingParking garage

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Banff, CA

Convenient Location

Located just minutes from Banff's center, Banff Ptarmigan Inn offers easy access to attractions, parks, and ski areas.

Complimentary Amenities

Guests can enjoy complimentary bus passes to explore the area and access heated, underground parking upon arrival.

Leisure Services

After a day of adventure, unwind in the hot tub, steam room, or store your ski equipment in the Ski Room.

Experience comfort and convenience at Banff Ptarmigan Inn - book your stay now!

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.3

Excellent

2,754 reviews

Highlights

+Great location
+Friendly staff

Could Improve

–Room temperature issues
–Small room size

Cleanliness8.1

Clean and good location.

Service8.6

The staff were friendly and helpful.

Location9.1

Excellent location, right downtown.

Room Quality7.6

Some rooms were smallish and had temperature issues.

Amenities7.6

Basic spa services with some maintenance issues.

Value for Money8.1

Worth the stay and what we paid for the room.

Food and Beverage8.1

Standard quality for this hotel tier.

Overall Experience9.1

Very happy with our stay!

Mike

Couple · Sep 2026

Excellent stay in Banff

Liked:Nice big room with comfortable bed and excellent bathroom. Good location

Disliked:Lighting in room could have been better

via Nuitee

Craven

Extended Group · Sep 2026

Liked:Great location & clean.

Disliked:Rooms very clean but dated Staff on reception not that friendly.

via Nuitee

karen

Extended Group · Sep 2026

Liked:Having the bus pass to use the whole of our stay. Made it easier to get around.

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Molly

Solo Traveller · Sep 2026

I would recommend the hotel.

Liked:The location was wonderful, slightly away from all the stores, but only a 5 minute walk away. The Roam bus stops are also conveniently located right outside the front door. The complimentary parking was one of the reasons I chose this hotel.

Disliked:The rooms were spacious, but dark. The only lights were wall sconces and nightlights on the bed. The room could use a lamp on the dresser and a bit of a refresh.

via Nuitee

Location

How to Find Us

337 Banff Avenue

Banff · CA

+1 800-661-8310

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Bookings of 3 rooms or more will be classed as a group reservation and charged a 1 night plus tax as a deposit. A group cancellation policy of 30 days prior arrival will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each rooGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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