Name: Banff Ptarmigan Inn
Address: 337 Banff Avenue, Banff, T1L 1H8
Rating: 8.3

Banff Ptarmigan Inn | Member Rates | Dyme

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableRestaurantConcierge service

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Parking, Non-smoking rooms, Air conditioning, Restaurant, Room service

Location

Banff, ca

Convenient Location

Located just minutes from Banff's center, Banff Ptarmigan Inn offers easy access to attractions, parks, and ski areas.

Complimentary Amenities

Guests can enjoy complimentary bus passes to explore the area and access heated, underground parking upon arrival.

Leisure Services

After a day of adventure, unwind in the hot tub, steam room, or store your ski equipment in the Ski Room.

Experience comfort and convenience at Banff Ptarmigan Inn - book your stay now!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.3

Excellent

2,562 reviews

Highlights

+Great location
+Friendly staff

Could Improve

–Room temperature issues
–Small room size

Cleanliness8.1

Clean and good location.

Service8.6

The staff were friendly and helpful.

Location9.1

Excellent location, right downtown.

Room Quality7.6

Some rooms were smallish and had temperature issues.

Amenities7.6

Basic spa services with some maintenance issues.

Value for Money8.1

Worth the stay and what we paid for the room.

Food and Beverage8.1

Standard quality for this hotel tier.

Overall Experience9.1

Very happy with our stay!

jamie

Couple · Jun 2026

Loved it here!

Liked:Great facilities, close to town, amazingly attentive and friendly staff.

Disliked:The bar area wasn’t open very long…

via Nuitee

Diane

Extended Group · Jun 2026

Great location

Liked:Location cleanliness and comfortable beds

Disliked:No natural light in bedroom , noise from foyer and other rooms , decor dated

via Nuitee

Annette

Couple · Jun 2026

We were a group of 4 couples all staying at this hotel. None of the rooms had adequate housekeeping and essential replen

Liked:The location. The atrium was a nice gathering place for our group.

Disliked:Rooms not stocked with essentials daily. Was no cleaning in our 3 day stay other than bed making and towel replenishing. Dirty coffee cups were not replaced , coffee was not replaced, dirty glasses were not replaced, toilet paper svs Kleenex not replenished. Very low in the housekeeping end. Rooms were marginal at best. Air conditioning could only be used by plugging and unplugging the unit and very loud when running.

via Nuitee

Vicki

Couple · Jun 2026

Liked:Huge room amazing location and great bathroom

via Nuitee

Location

How to Find Us

337 Banff Avenue

Banff · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Bookings of 3 rooms or more will be classed as a group reservation and charged a 1 night plus tax as a deposit. A group cancellation policy of 30 days prior arrival will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each rooGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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