Name: The Hidden Ridge Resort
Address: 901 Hidden Ridge Way Box 1070, Banff, T1L 1H8
Rating: 8.2

The Hidden Ridge Resort, Banff | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingParking garageScreens / Barriers between staff and guests for safety

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, 24-hour front desk

Location

Banff, ca

Stunning Views and Cozy Apartments

Full Kitchens and Wood-Burning Fireplaces

Experience the charm of wooden furnishings and the convenience of a full kitchen in each apartment. Cozy up by the wood-burning fireplace after a day of exploring Banff.

Outdoor Hot Tub and Shuttle Service

Unwind in the outdoor hot tub while enjoying the breathtaking mountain views. Take advantage of the free shuttle service to explore Banff town centre without any hassle.

Book now to experience the perfect blend of comfort and convenience at The Hidden Ridge Resort.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.2

Excellent

2,812 reviews

Highlights

+Helpful staff
+Beautiful location
+Great amenities

Could Improve

–Noise issues
–Cleanliness concerns
–Limited hot tub hours

Cleanliness7.5

Some guests mentioned issues with the cleanliness of sheets and room maintenance.

Service9.0

Many reviews appreciated the staff's helpfulness and attentiveness.

Location9.0

Multiple reviews highlighted the great location and beautiful scenery.

Room Quality7.0

Some complaints about noise levels and room conditions.

Amenities8.5

Positive comments about the pool, sauna, and hot tub, but some amenities had limited hours.

Value for Money8.0

General sentiment reflected good value for the amenities provided.

Food and Beverage8.0

Food service is not specifically mentioned but is standard for this hotel tier.

Overall Experience8.5

Most reviews convey a positive experience despite some drawbacks.

Shawn

Couple · Jun 2026

Hotel could be absolutely wonderful, but it needs some love.

Liked:Loved the location, the free shuttle, the hot tub, the beauty of the place. The beds were extremely comfortable. The lobby area was very nice. The staff was friendly.

Disliked:The fireplace was emitting smoke whether the draft was open or not so we could not use it. There was no kindling for the fire. The sliding glass door was difficult to open, the back door screen kept falling off. We asked for a view, they suggested a better room for the view and then at the last minute the manager changed us to a room with a worse view than we had had earlier. We were pleased however that after I complained, he did refund us the “upgrade” fee. There are only a few rooms that have views of the mountains (the ones over the lobby). Most rooms have views of the trees which in and of itself is not bad, but it would have been nice to have been informed earlier. Most rooms have a short flight of stairs going either up or down, so it would be good to know this if you have knee issues. This hotel needs some maintenance. Otherwise, it was a nice stay.

via Nuitee

MARIA

Couple · Jun 2026

Liked:The view from our room

Disliked:Their washroom is not clean,the furniture and everything is very old fashioned

via Nuitee

Nilda

Extended Group · Jun 2026

It was a breautiful and lovely place to spend with family

Liked:The view and the hot tub

Disliked:The cost lol

via Nuitee

Katie Jinkyoung

Extended Group · Jun 2026

Very nice

Liked:Hot tub, Sauna, Kitchens, Cozy vibe

Disliked:Not Super Up to date furnitures but that makes it character of the hotel

via Nuitee

Location

How to Find Us

901 Hidden Ridge Way Box 1070

Banff · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note extra charges must be paid upon check-in. Groups: Bookings of 3 rooms or more will be classed as a group and charged 1 night plus tax deposit A group cancelation policy of 30 days will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.2

Excellent

2,812 reviews

Highlights

+Helpful staff
+Beautiful location
+Great amenities

Could Improve

–Noise issues
–Cleanliness concerns
–Limited hot tub hours

Cleanliness7.5

Some guests mentioned issues with the cleanliness of sheets and room maintenance.

Service9.0

Many reviews appreciated the staff's helpfulness and attentiveness.

Location9.0

Multiple reviews highlighted the great location and beautiful scenery.

Room Quality7.0

Some complaints about noise levels and room conditions.

Amenities8.5

Positive comments about the pool, sauna, and hot tub, but some amenities had limited hours.

Value for Money8.0

General sentiment reflected good value for the amenities provided.

Food and Beverage8.0

Food service is not specifically mentioned but is standard for this hotel tier.

Overall Experience8.5

Most reviews convey a positive experience despite some drawbacks.

Shawn

Couple · Jun 2026

Hotel could be absolutely wonderful, but it needs some love.

Liked:Loved the location, the free shuttle, the hot tub, the beauty of the place. The beds were extremely comfortable. The lobby area was very nice. The staff was friendly.

via Nuitee

MARIA

Couple · Jun 2026

Liked:The view from our room

Disliked:Their washroom is not clean,the furniture and everything is very old fashioned

via Nuitee

Nilda

Extended Group · Jun 2026

It was a breautiful and lovely place to spend with family

Liked:The view and the hot tub

Disliked:The cost lol

via Nuitee

Katie Jinkyoung

Extended Group · Jun 2026

Very nice

Liked:Hot tub, Sauna, Kitchens, Cozy vibe

Disliked:Not Super Up to date furnitures but that makes it character of the hotel

via Nuitee