Name: Charltons Banff
Address: 513 Banff Avenue, Banff, T1L 1B4
Rating: 7.8

Charltons Banff | Member Rates | Dyme

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingSwimming pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Banff, ca

Luxurious Amenities

Experience ultimate relaxation at Charltons Banff with a steam room, indoor mineral pool, and hot tub. Unwind in comfort with deluxe rooms, lofts, and kitchenettes, some featuring gas fireplaces and mountain views.

Convenient Services

Enjoy free property-wide wifi, ski and golf storage, and complimentary bike rentals in the summer. Benefit from spacious bathrooms with bathrobes, comfortable seating areas, and services like fax, photocopying, and paid covered parking.

Ideal Location

Located on Banff Avenue, just a short walk from downtown shopping and dining, Charltons Banff offers easy access to Sunshine Village Ski Resort and Banff Upper Hot Springs. Book now for a memorable Alpine-style getaway!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.8

Very Good

1,217 reviews

Highlights

+Clean rooms
+Friendly staff
+Great location

Could Improve

–High cost for value
–Aging amenities
–Noise issues

Cleanliness7.5

While many mentioned clean rooms, some reviews indicated issues with clogs and dust.

Service9.0

Staff were noted as friendly and welcoming overall.

Location9.0

A consistent positive, with many guests appreciating proximity to downtown and attractions.

Room Quality8.0

Rooms were generally clean but noted issues like old appliances and noise interference.

Amenities7.0

Amenities were lacking with issues regarding hot tub closure and additional fees.

Value for Money7.0

High prices relative to offerings, complaints about charges and quality expectations.

Food and Beverage6.5

Low expectations with limited offerings noted in reviews.

Overall Experience8.3

A mix of positives and negatives with a good central experience.

Lisa

Family With Children · Jun 2026

No complaints, good value for Banff.

Liked:Good location, clean, small kitchen. Decor old but we liked that. Pool and hot whirlpool.

Disliked:Car parking charge.

via Nuitee

Sam And Mark

Solo Traveller · Jun 2026

Great location and dog friendly!

Liked:Clean, had everything necessary for a functional stay, dog friendly, good location

Disliked:Rooms are a little dated but that's ok!

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Vanessa

Couple · Jun 2026

Liked:We loved the junior suite. The hotel staff is very nice.

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Michael

Couple · Jun 2026

Great

Liked:Our room is spacious and clean.

via Nuitee

Location

How to Find Us

513 Banff Avenue

Banff · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

If 5 or more rooms are booked, different policies and supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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