Banff · ca

Charltons Banff

Name: Charltons Banff
Address: 513 Banff Avenue, Banff, T1L 1B4
Rating: 7.8

7.8

Very Good1,190 reviews

ParkingSelf parking (surcharge)Secured parkingSwimming poolAccess to nearby indoor poolNon-smoking rooms

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Parking, Non-smoking rooms, Air conditioning, Swimming pool, Terrace, Family rooms

Location

Banff, ca

Luxurious Amenities

Experience ultimate relaxation at Charltons Banff with a steam room, indoor mineral pool, and hot tub. Unwind in comfort with deluxe rooms, lofts, and kitchenettes, some featuring gas fireplaces and mountain views.

Convenient Services

Enjoy free property-wide wifi, ski and golf storage, and complimentary bike rentals in the summer. Benefit from spacious bathrooms with bathrobes, comfortable seating areas, and services like fax, photocopying, and paid covered parking.

Ideal Location

Located on Banff Avenue, just a short walk from downtown shopping and dining, Charltons Banff offers easy access to Sunshine Village Ski Resort and Banff Upper Hot Springs. Book now for a memorable Alpine-style getaway!

Loading rooms and rates...

Location

How to Find Us

513 Banff Avenue

Banff · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

If 5 or more rooms are booked, different policies and supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.

Banff · ca

Charltons Banff

7.8

Very Good1,190 reviews

ParkingSelf parking (surcharge)Secured parkingSwimming poolAccess to nearby indoor poolNon-smoking rooms

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Parking, Non-smoking rooms, Air conditioning, Swimming pool, Terrace, Family rooms

Location

Banff, ca

Luxurious Amenities

Convenient Services

Ideal Location

Loading rooms and rates...

Guest Reviews

What Guests Say

7.8

Very Good

1,190 reviews

Highlights

+Clean rooms
+Friendly staff
+Great location

Could Improve

–High cost for value
–Aging amenities
–Noise issues

Cleanliness7.5

While many mentioned clean rooms, some reviews indicated issues with clogs and dust.

Service9.0

Staff were noted as friendly and welcoming overall.

Location9.0

A consistent positive, with many guests appreciating proximity to downtown and attractions.

Room Quality8.0

Rooms were generally clean but noted issues like old appliances and noise interference.

Amenities7.0

Amenities were lacking with issues regarding hot tub closure and additional fees.

Value for Money7.0

High prices relative to offerings, complaints about charges and quality expectations.

Food and Beverage6.5

Low expectations with limited offerings noted in reviews.

Overall Experience8.3

A mix of positives and negatives with a good central experience.

Mark

Couple · May 2026

Great value and well located

Liked:Close to everything so you can walk into town and to restaurants. Large clean room

Disliked:I would have liked reasonably priced Tesla EV charger. In general EV chargers in Banff are now very slow and over priced.

via Nuitee

Taunja

Extended Group · May 2026

Stayed overnight with my family. Great location and very welcoming staff

Liked:Great location

Disliked:Parking was a little tight

via Nuitee

Nadine

Solo Traveller · May 2026

Liked:The location was great. The pool area was clean.

Disliked:The front door deadbolt didn't lock. One front desk staff member wasn't eager to help fix it or call maintenance to fix it. Once I asked to speak to a manager he finally called maintenance to fix the door. We had to wait for over an hour for the lock to be fixed to functioning. When we finally spoke to the manager he offered nothing to us as compensation for the inconvenience of wasting our time and delaying us from enjoying our vacation as we were forced to wait as the door lock was being fixed. These types of basic security measures should be checked in between guests. The room floor was filthy; as if it wasn't vacuumed or, mopped. One of the TVs was disconnected and not working.

via Nuitee

Tha Mee

Extended Group · Apr 2026

It was short and we wanted to stay longer

Liked:The hot tub and pool

Disliked:The location was a bit far

via Nuitee

Location

How to Find Us

513 Banff Avenue

Banff · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.