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Banff Rocky Mountain Resort

Banff · ca

Banff Rocky Mountain Resort

7.6
Very Good4,281 reviews
  1. Hotel Collection
  2. /Hotels in Banff
  3. /Banff Rocky Mountain Resort
Offsite parking discounted rates availableParkingOffsite parking discounted rates availableRestaurantSwimming poolBilliards or pool table

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Swimming pool, Restaurant

Location

Banff, ca

Suite Accommodation and Scenic Location

Experience spacious all-suite accommodation at our resort located along the beautiful Banff Rocky Mountain National Park. Enjoy breathtaking views and easy access to top-rated ski trails, scenic hiking paths, and golfing opportunities just moments away.

Health and Fitness Club

Indulge in our health and fitness club offering a full gym, squash courts, outdoor tennis courts, a 15-meter indoor swimming pool, and both indoor and outdoor hot tubs. Stay active and rejuvenate during your stay with us.

Alpha Bistro and Entertainment

Savor Canadian cuisine at Alpha Bistro located in the main building, providing a cozy dining atmosphere. Unwind and socialize in the presence of large screen TVs and make the most of the spacious outdoor patio for a relaxing time.

Book your stay now to experience the perfect blend of comfort, luxury, and adventure at our resort!

Loading rooms and rates...

Location

How to Find Us

1029 Banff Avenue

Banff · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that different policies and fees can apply for bookings of 3 rooms or more. Please contact the property directly for details. Please note that, Groups: Bookings of 3 rooms or more will be classed as a group reservation and charged a 1 night plus tax as a deposit. A group cancelation policy of 30 days prior arrival will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each roomGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

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BANFF ROCKY MOUNTAIN RESORT

Guest Reviews

What Guests Say

7.6

Very Good

4,281 reviews

Highlights

  • +Friendly staff
  • +Great location
  • +Enjoyable food

Could Improve

  • –Dirty rooms
  • –Unmaintained amenities
  • –Poor internet
Cleanliness5.5

Numerous complaints about dirty rooms and unkempt facilities.

Service8.5

Most staff were friendly and helpful, though some issues were raised.

Location8.6

Positive feedback about the hotel's convenient location near attractions.

Room Quality7.0

Rooms were described as rustic, but some disappointments noted regarding amenities.

Amenities7.0

Various amenities were mentioned as needing upgrades and maintenance.

Value for Money7.5

Mixed reviews indicated that the price did not match the services received.

Food and Beverage8.5

Enjoyable experience at the Christmas dinner, considered a highlight.

Overall Experience8.1

General sentiment is consistent, with both positive and negative experiences.

Brad

Couple · May 2026

7

Perfectly acceptable value option for a Banff stay away from the crowds but still in Banff Ave (just off the highway)

Liked:Nice location. Away from the bustle of Banff but helpful when you have your own car. Real wood fireplaces. Well stocked kitchen. good bathroom confidante bed in main bedroom
Disliked:The pull-out sofa bed was not great but we didn't expect it to be. But if you need to sleep more than two people in a 1 bdr or only one person per bed then get rooms with a proper bed for each person. Not a lot of room in the main area but shift you be out exploring Banff all day so that shouldn't matter?!

via Nuitee

rene

Solo Traveller · May 2026

5

Outdated hotel. Very old and has weird animal paintings staring at you

Liked:Kitchenette was nice
Disliked:Fireplace is wood burning and requires $10 to buy wood. The whole "resort" looks extremely old and outdated, straight from the 80s. Booked a bedroom for 3 adults so obviously 1 oeesk had to sleep in sofa bed. I had to set the whole sofa bed up myself including bedsheets, putting pillow in pillowcase and made the bed. U wake up and have a wolf painting g staring at you. That's true for both the bedroom and the living room sofa bed

via Nuitee

Grant

Solo Traveller · May 2026

7

Great location, but needs better upkeep/maintenance

Liked:Nice quiet location, and the property has lots of trees and greenery
Disliked:Two issues. First, the bed was awful. Too hard, uncomfortable, we had trouble sleeping and woke up both mornings with sore backs. We have stayed here before and never had this issue, so maybe the property still needs to update its bedding in certain units? Also, when we arrived, the garbage bins outside our unit was overflowing, with garbage all over the ground including a ripped open garbage bag. This was a safety hazard, an attraction for animals possibly in the area including bears. We reported the issue to front desk and it was cleaned up 2 hours later. But it never should have been in that state in the first place

via Nuitee

Andrea

Couple · May 2026

8

It was a great stay. We enjoyed the pool. And our room was large enough for 6 family members

Liked:A big room for a family
Disliked:None

via Nuitee