Name: Banff Inn
Address: 501 Banff Avenue, Banff, T1L 1C9
Telephone: +1 403-762-8844
Rating: 8.3

Banff Inn | Member Rates | Dyme

WiFi availableFree WiFiParkingPrivate parkingParking garageRestaurant

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, 24-hour front desk

Location

Banff, ca

Luxurious Amenities

Indulge in relaxation at our hotel with a hot tub, steamroom, and sauna. Unwind after a day of adventure in Banff.

Delicious Dining Options

Savor a variety of delectable dishes at Carlito's Pizzeria, from mouthwatering pizzas to hearty burgers and fresh salads.

Convenient Facilities

Enjoy 24-hour front desk service, luggage and ski storage, and more. Your comfort and convenience are our top priorities.

Experience the ultimate stay in Banff at The Banff Inn. Book now to secure your unforgettable getaway.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.3

Excellent

2,760 reviews

Highlights

+Great location
+Clean and tidy rooms

Could Improve

–Issues with temperature in sauna and steam room
–Poor food quality

Cleanliness8.4

The place was really clean and tidy, especially the room.

Service8.9

Staffs are very approachable but demonstrated some arrogance.

Location9.4

Excellent location, close to downtown and the shopping strip.

Room Quality8.4

Comfy beds, but improvement needed on amenities.

Amenities7.9

Not all amenities worked as expected; sauna and steam room issues.

Value for Money7.9

Basic value; perceived as overpriced for the service and amenities offered.

Food and Beverage6.9

Restaurant food was terrible, and service was slow.

Overall Experience8.4

Overall, it was a fantastic stay despite some issues.

Sabrina

Solo Traveller · Aug 2026

Liked:In general it was ok

Disliked:It was expensive

via Nuitee

Macdonald

Extended Group · Aug 2026

Decent but costly

Liked:Room was nice, location is good, underground parking is decent. Loft room spacious with three comfortable beds. Air conditioning worked well.

Disliked:Added fees at check-in were high and annoying. Resort fee and downtown Calgary parking rates. Strange with no services on property and restaurant with limited hours.

via Nuitee

Sirinart

Extended Group · Aug 2026

Disliked:The Staff, Andrea did throw attitude on me during the check in. I reserved 4 rooms with different room types for our group of 13 ppl. It turned out that some of our rooms were upgraded and I asked her to repeat the info on the room types we finally got. She then made her face and gave me an annoying look and used a disrespectful voice to tell me she was going to write the details on paper. After that I asked her one more question whether the beds in one room were double or queen, she then raised her voice again. This was an unacceptable and impolite behavior.

via Nuitee

Nicola

Couple · Jul 2026

Irritated

Liked:The check out lady was lovely the morning we left. The room was comfortable and clean

Disliked:The two men on the check in desk the evening we arrived were unhelpful. They guided us to the parking without telling us we’d need a code which made arrival much more difficult than it needed to be and we heard them say the same thing to 3 other people after us. It made the whole process much more difficult than it needed to be at a busy time. Their attitude was dismissive and patronising. The lady the next morning was much better and couldn’t have been more helpful. I certainly won’t be recommending this hotel where we were mucked about by people with an immature attitude, given the prices we were paying

via Nuitee

Location

How to Find Us

501 Banff Avenue

Banff · ca

+1 403-762-8844

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note, the property does not accept debit cards or pre-paid credit cards as a method of payment. A valid credit card is required at the time of booking. The hotel reserves the right to pre-authorize at least the first night's rate for validation purposes prior to the guest's arrival. Children up to 12 years old stay free of charge in existing beds. Children older than 12, it will be charged CAD $15 per night. A children's playpen is available free of charge upon request. Please note there may be limited access to amenities and facilities until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.3

Excellent

2,760 reviews

Highlights

+Great location
+Clean and tidy rooms

Could Improve

–Issues with temperature in sauna and steam room
–Poor food quality

Cleanliness8.4

The place was really clean and tidy, especially the room.

Service8.9

Staffs are very approachable but demonstrated some arrogance.

Location9.4

Excellent location, close to downtown and the shopping strip.

Room Quality8.4

Comfy beds, but improvement needed on amenities.

Amenities7.9

Not all amenities worked as expected; sauna and steam room issues.

Value for Money7.9

Basic value; perceived as overpriced for the service and amenities offered.

Food and Beverage6.9

Restaurant food was terrible, and service was slow.

Overall Experience8.4

Overall, it was a fantastic stay despite some issues.

Sabrina

Solo Traveller · Aug 2026

Liked:In general it was ok

Disliked:It was expensive

via Nuitee

Macdonald

Extended Group · Aug 2026

Decent but costly

Liked:Room was nice, location is good, underground parking is decent. Loft room spacious with three comfortable beds. Air conditioning worked well.

Disliked:Added fees at check-in were high and annoying. Resort fee and downtown Calgary parking rates. Strange with no services on property and restaurant with limited hours.

via Nuitee

Sirinart

Extended Group · Aug 2026

via Nuitee

Nicola

Couple · Jul 2026

Irritated

Liked:The check out lady was lovely the morning we left. The room was comfortable and clean

via Nuitee