Name: Banff Caribou Lodge and Spa
Address: 521 Banff Avenue, Banff, T1L 1H8
Rating: 8

All TravelSearch hotels, flights & cars JournalStories from the road

How Dyme WorksBook travel, fund renewables Our ImpactThe change your trips create Our StoryWhy we started Dyme

Currency

Banff Caribou Lodge and Spa | Member Rates | Dyme

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableSecured parkingRestaurant

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Health or beauty spa nearby, Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Swimming pool

Location

Banff, ca

Luxurious Spa Experience

Indulge in relaxation at Red Earth Spa with hydrotherapy treatments and full access to hot pools and steam rooms.

Gourmet Dining at The Keg

Savor delicious steaks and cocktails at The Keg Steakhouse and Bar conveniently located on-site.

Convenient City-Centre Location

Explore Banff's vibrant center just a short walk away, with complimentary transit passes for further adventures.

Book now for a rejuvenating stay at Banff Caribou Lodge and Spa, where comfort and luxury meet in the heart of the mountains.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.0

Excellent

2,332 reviews

Highlights

+Helpful staff
+Great location
+Spa and amenities

Could Improve

–Cleanliness issues
–Uncomfortable pillows
–Cramped rooms

Cleanliness7.0

Several reviews mentioned dirty rooms and a lack of cleanliness in the passage areas.

Service9.0

Consistently mentioned as helpful and accommodating by multiple guests.

Location8.5

Multiple reviews highlighted the great location near downtown and attractions.

Room Quality7.5

Some rooms were described as cramped with uncomfortable pillows and beds.

Amenities8.0

Guests enjoyed the spa, sauna, and pool facilities.

Value for Money7.5

Some guests felt it was a bit pricey considering the room quality.

Food and Beverage8.5

The on-site restaurant received positive feedback.

Overall Experience8.0

Overall satisfaction was high despite some issues with cleanliness and room quality.

Eric

Solo Traveller · May 2026

Great

Liked:Overall stay

Disliked:Unable to park indoor , very hard to find parking close by

via Nuitee

Ann

Family With Children · May 2026

Terrible, we couldn't get out fast enough, just had to focus on it was just 1 night, and get out.

Liked:The beds were very comfortable so we slept very well as a result.

Disliked:The rooms was so cramped that my 16 year old grandson and I had trouble navigating it, at the same time! Also, the bathroom was super cramped and hard to get in and out of, and I'm a petite lady. Moreover, due to extremely cramped space, there was no room available to place our luggage and access it within reason. Just a very bad experience, we couldn't wait to leave the very next morning. Our previous hotel stay was so much better, as was the one right after this one at Caribou Lodge. I would never return.

via Nuitee

Valerie

Family With Children · May 2026

Great location and trip.

via Nuitee

Francine

Couple · May 2026

Liked:We enjoyed our stay. Good location, room was clean and tidy and the hot pool and sauna were a great way to end long days of hiking.

via Nuitee

Location

How to Find Us

521 Banff Avenue

Banff · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Groups: Bookings of 3 rooms or more will be classed as a group reservation and charged a 1 night plus tax as a deposit. A group cancellation policy of 30 days prior arrival will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

Explore More