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Pier 5 Hotel Baltimore

Baltimore · US

Pier 5 Hotel Baltimore

8
Excellent1,124 reviews
  1. Hotel Collection
  2. /Hotels in Baltimore
  3. /Pier 5 Hotel Baltimore
WiFi availablePaid WiFiParkingAccessible parkingRestaurantScreens / Barriers between staff and guests for safety

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Parking, Non-smoking rooms, Air conditioning, 24-hour front desk, Restaurant

Location

Baltimore, US

Waterfront Location and Shuttle Service

Located near popular attractions, Pier 5 Hotel offers free local shuttles and stunning waterfront views, ensuring a convenient and picturesque stay.

Personalized Concierge Services

From arranging tours to securing dinner reservations, our on-site concierge services cater to your every need, making your stay stress-free and enjoyable.

Delicious Dining Options

Indulge in a variety of dining experiences, from breakfast offerings to upscale restaurants like Ruth's Chris Steak House and McCormick & Schmick's, all within the hotel premises.

Experience luxury and convenience at Pier 5 Hotel - book your stay now for a memorable Baltimore getaway.

Loading rooms and rates...

Location

How to Find Us

711 Eastern Avenue

Baltimore · US

+1 410-539-2000

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. The daily Service Charge includes unlimited incoming and outgoing faxes, free photocopies (20 per day), computer and printer access, 2 bottles of water daily, local shuttle service, Experience Specialist services, in-hotel activities admission and the Baltimore Destination guide.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. Managed by a private host A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.0

Excellent

1,124 reviews

Highlights

  • +Beautiful interior and exterior
  • +Comfortable beds
  • +Great staff
  • +Excellent location

Could Improve

  • –Cleanliness issues
  • –Additional charges for services
  • –Room maintenance concerns
Cleanliness7.6

Concerns about bathroom cleanliness noted in multiple reviews.

Service9.1

Several reviews highlighted friendly and helpful staff.

Location9.2

Guests praised the hotel's great location near attractions.

Room Quality8.1

Mixed sentiments; some issues noted, but overall decent quality.

Amenities7.6

Some complaints about missing amenities like microwaves.

Value for Money7.1

Many noted high extra charges making the stay feel expensive.

Food and Beverage7.1

Concerns about food quality and unexpected charges for breakfast.

Overall Experience8.1

Generally positive experiences with some notable issues.

Halima

Couple · Sep 2026

8
Liked:Though the hotel had great service. I was expecting a little more class with the breakfast area. The girls were on the phone and it was sitting in an open area the lobby.
Disliked:Everything seemed old.

via Nuitee

Heather Marie

Couple · Sep 2026

7

Great location but the hotel was not so great.

Liked:The location was great and the staff were wonderful!
Disliked:The hotel was outdated and the rooms were falling apart. The hotel needs renovating and could be a beautiful place with some updating.

via Nuitee

Jeremiah

Couple · Sep 2026

2

Overall a 2 star stay.

Liked:Location, room cleanliness and complimentary snacks while we waited to check in.
Disliked:Largest complaint is that at check in we had to wait an hour to check in because there was a line of 7 people in front of us. Yes it took an hour to check in 7 groups. If you get a room here be ready to wait at check in and don’t make plans for shortly after check in like we did. Overall location did not feel safe at night but fine during the day and building felt very safe on the inside. Rooms come with one roll of toilet paper and you will need to ask for more at the front desk.

via Nuitee

Granderson Robinson

Solo Traveller · Sep 2026

8

Great value

Liked:The Location
Disliked:Had to keep asking for washcloths and towels and the showers were small I had to bend down to wash my head I'm 6' tall

via Nuitee

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