InterContinental Mauritius Resort Balaclava Fort by IHG

Generally praised (one guest said 'Everything was so clean and beautifully'); minor hygiene concern noted about some food‑service staff not wearing gloves.

Very strong — staff described as making guests 'feel like you were home away from home' and overall service praised, despite some comments about external driver pricing.

Positive — close to the beach and convenient as a base for exploring north Mauritius; location described as 'relatively good' for sightseeing.

Mixed to negative — guests reported room issues (internal stairs, odd balcony placement, short water supply) and noise from night activities affecting bedtime.

Below expectations — pool described as very small and crowded, kids club far from some rooms, gym very small with limited equipment, beach area ordinary.

Negative — at least one guest felt the hotel did not match its price and compared it closer to a 3‑star property; additional charges (drinks, bottled water) reduced perceived value.

Mixed — breakfast was praised by some as fantastic and varied, but others complained about limited variety (especially Arabic options) and that drinks/water in rooms or evenings were charged.

Mixed but leaning positive overall — experiences ranged from highly positive (very welcoming staff, clean facilities) to disappointed (value, amenities, room issues); strong service and location lift the overall impression.