Name: VR Queen Street Hotel & Suites
Address: 401 Queen Street, Auckland, 1010
Telephone: +64 9 222 0199
Rating: 8

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 10:00 AM

Classification

5-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, 24-hour front desk

Location

Auckland, NZ

Central Location in Auckland CBD

Convenient Amenities

Modern and Well-Equipped Rooms

Experience the heart of Auckland at VR Queen Street Hotel and Suites. With a prime location in the CBD, enjoy easy access to popular attractions. The hotel offers self-catering accommodation with free Wi-Fi, ensuring a comfortable stay. Take advantage of the 24/7 front desk for added convenience. From modern bathrooms to Smart IP TVs, the rooms are designed for relaxation. Don't miss the fully equipped kitchen in the air-conditioned suites. Whether for business or leisure, VR Queen Street caters to your needs effortlessly. Book now for a memorable stay in Auckland.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.0

Excellent

4,531 reviews

Highlights

+Excellent location
+Friendly staff

Could Improve

–Cleanliness issues
–Noisy environment

Cleanliness6.9

Several reviews highlighted cleanliness issues, particularly in the bathroom.

Service8.9

Staff received high praise for being kind and helpful.

Location8.9

The location was repeatedly noted as perfect and convenient.

Room Quality7.3

Some complaints about room size and ventilation, but overall decent.

Amenities7.9

Amenities provided were generally acceptable, with some issues noted.

Value for Money8.3

Good value for the price considering the location and service.

Food and Beverage7.9

No specific mentions, assumed standard quality for this hotel tier.

Overall Experience7.9

A generally positive experience despite minor issues.

Rachel

Solo Traveller · Sep 2026

Thankfully the bed looked to clean with fresh, crisp white sheets or I likely would not have stayed. It was a comfortabl

Liked:Location and secure parking for my vehicle

Disliked:It was not clean! Black mould in the bathroom, on the windowsills, on the curtains and windows themselves and the toilet brush on display in the bathroom was black with mould! The shower was dirty and mould came off quite easily so clearly it had not had the most basic of cleans for quite some time. Staff on check in weren’t overly friendly, abrupt even however the checkout staff in the morning were more pleasant.

via Nuitee

Niki

Couple · Sep 2026

Great place to stay

Liked:Handy location. Big room

via Nuitee

Amanda

Solo Traveller · Sep 2026

Liked:Location

Disliked:Mould on the ceiling and in the shower. Needs a thorough going through. Have stayed in this room before and it was better then

via Nuitee

Aroha

Couple · Sep 2026

I enjoyed staying there but front of house needs to be more polite

Liked:Buffet breakfast

Disliked:The person who booked us in felt rude and like he was in a rush.

via Nuitee

Location

How to Find Us

401 Queen Street

Auckland · NZ

+64 9 222 0199

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that car parking is NZD $35 per night per car, and BOOKING REQUIRED. To reserve a space, please contact the property in advance, using the contact details found on the booking confirmation. VR Queen Street Hotel & Suites requires a NZD 250 credit card pre authorization or cash deposit upon check in to cover any incidental charges. You must show a valid photo ID and credit card upon check in. Please be aware that full payment for your stay will be required before your arrival. For further information contact the property using the contact details found on the booking confirmation. Please note that there is a 3.15% charge when you pay with a credit card. Please Note: Nonrefundable rate plans will continue to be charged the full accommodations cost within 24-hours of booking being made as per standard policy. No changes or modifications will be accepted on these rate plans. Cancelations or modifications on Flexible Rate plans must be received by 24 hours prior to check-in time in order to avoid any administration/service charges. Cancelations or modifications received after this time will incur an administration/service charge equivalent to one night’s accommodations cost per room booked.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. Guests under the age of 18 can only check in with a parent or official guardian. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Explore More