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The Grand by SkyCity

Auckland · nz

The Grand by SkyCity

8.8
Excellent5,108 reviews
  1. Hotel Collection
  2. /Hotels in Auckland
  3. /The Grand by SkyCity
ParkingSecured parkingRestaurantSwimming poolHeated poolAccess to nearby indoor pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Auckland, nz

Luxurious 5-Star Accommodation

The Grand by SkyCity offers stunning 5-star rooms and suites with breathtaking views of Auckland Harbour and the city skyline. Each room is elegantly designed, providing guests with a luxurious and comfortable stay.

World-Class Dining and Entertainment

Indulge in award-winning restaurants, a stylish bar, and a vibrant entertainment complex right at your doorstep. With a 24-hour casino, the iconic Sky Tower, and a plethora of dining options, guests can immerse themselves in the vibrant atmosphere of the SkyCity entertainment complex.

Relaxation and Wellness

Unwind at the fully equipped fitness centre with a heated lap pool, sauna, and spa pool. Pamper yourself at the luxurious East Day Spa with a range of rejuvenating treatments. Valet parking and free WiFi add convenience to your stay.

Experience luxury, entertainment, and relaxation at The Grand by SkyCity. Book your stay now for an unforgettable Auckland experience.

Loading rooms and rates...

Location

How to Find Us

90 Federal Street

Auckland · nz

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that The Grand by SkyCity requires a NZD $100 deposit per night booked payable by credit card pre-authorization or cash deposit upon check in to cover any incidental charges. You must show a valid photo ID and credit card upon check-in. Please note that there is a 1.8% charge when you pay with a contactless and/or credit card. Please note that the private parking is valet parking and is offered at an extra cost. Public parking is also available for an extra cost. It is self parking and only allows 1 entry and 1 exit. Please note that when booking more than 9 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

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THE GRAND BY SKYCITY

Guest Reviews

What Guests Say

8.8

Excellent

5,108 reviews

Highlights

  • +Friendly staff
  • +Great location

Could Improve

  • –Cleanliness issues
  • –Loud air conditioning
Cleanliness7.9

Unfortunately the room was not as clean as it could have been. Some areas were quite dusty.

Service9.4

The staff were very friendly, helpful, and accommodating to our needs. Their service was beyond expectation.

Location9.4

Great location near the Sky Tower and harbor. Very good for sightseeing.

Room Quality8.4

Rooms were comfortable with fantastic views. However, there were some concerns about lighting and noise.

Amenities8.4

The hotel provided necessary amenities but had some issues like loud aircon.

Value for Money8.9

Overall, worth the price considering the location and service, despite some issues.

Food and Beverage8.9

Breakfast offered an unrivaled choice, adding value to the stay.

Overall Experience9.2

A positive experience with intention to revisit, despite minor issues faced.

Michael

Solo Traveller · May 2026

10
Liked:Everything was great
Disliked:Pool facilities were very crowded with lots of children jumping and splashing in pool which made it not very enjoyable otherwise facilities were excellent

via Nuitee

Susan

Couple · May 2026

10
Liked:Fabulous helpful staff
Disliked:Nothing

via Nuitee

RoxAnn

Solo Traveller · May 2026

10
Liked:Convenient location. Staff was very helpful. Especially Chris and Juliano at the concierge desk.

via Nuitee

Filomena

Solo Traveller · May 2026

10
Liked:The service and our hotel stay was great. All amenities close by. Breakfast every morning was yummy. Will come again! The upgrade was even better, thank you.

via Nuitee