Name: M Social Hotel Auckland
Address: 196-200 Quay Street, Auckland, 1010
Telephone: +64 9 377 0349
Rating: 9.4

WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Auckland, NZ

Iconic Location

M Social, located on Quay Street, offers prime accommodation in the heart of vibrant Auckland. Just steps away from Waiheke Island Ferry Terminal and the New Zealand Maritime Museum, our hotel provides the perfect base to explore the city.

Modern Rooms with Stunning Views

Each of our 190 rooms offers a picturesque view of Princes Wharf, along with modern amenities such as satellite TV, air conditioning, and en suite bathrooms. Comfort and style are guaranteed during your stay with us.

Dining and Fitness Options

Indulge in culinary delights at our onsite Beast and Butterflies restaurant, or unwind with a drink at the bar. Stay active at our 24-hour fitness centre, or take advantage of our business facilities for any work needs.

Experience the best of Auckland at M Social - book your stay with us today!

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

9.4

Exceptional

5,154 reviews

Highlights

+Great location
+Friendly staff
+Clean rooms
+Comfortable beds

Could Improve

–Indifferent service from some staff
–Minor issues with bathroom cleanliness
–Coffee quality was poor

Cleanliness9.6

The hotel rooms are clean and spacious enough with timely housekeeping.

Service9.5

Generally friendly staff, though some guests found staff indifferent.

Location10.0

Fantastic location within walking distance to restaurants, sights, and ferry terminals.

Room Quality9.5

Rooms are large, comfy with great views, though minor issues like smells were reported.

Amenities9.0

Basic amenities provided; some suggestions for improvement, but overall satisfactory.

Value for Money9.5

Higher prices in an excellent location; value deemed worth it by most guests.

Food and Beverage8.6

Breakfast offerings were decent, but coffee quality was criticized by some guests.

Overall Experience9.6

Overall a highly positive experience, with a few minor criticisms.

Kim

Couple · Sep 2026

Perfect get-away weekend.

Liked:Location, room and view A-one

via Nuitee

Walter

Couple · Sep 2026

We had great time at an excellent location.

Liked:The location of this hotel is excellent. Its close to the wharf, great coffee (e.g. Sargent Cafe) shops and a food hall is just around the corner. The room was a good size and the bed was very comfortable. Its also has pretty good gym with dumbbells up to 30kg and a cable machine, spin bike and treadmills.

Disliked:The air conditioning was noisey and we would turn it off at night so that it wouldn't keep us awake.

via Nuitee

Kerri

Extended Group · Sep 2026

Really enjoyed our stay and will definitely be back.

Liked:Great location, very comfortable bed, very clean, helpful friendly staff.

Disliked:Parking a bit pricey

via Nuitee

Fineisaloi

Solo Traveller · Sep 2026

I really enjoyed how it was walking distance to everything I needed

Liked:The gym and laundry mat

Disliked:Nothing everything was good

via Nuitee

Location

How to Find Us

196-200 Quay Street

Auckland · NZ

+64 9 377 0349

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash. Please note for bookings of 4 or more rooms, different policies and procedures may apply. For further information please contact the property in advance, using the contact details found on the booking confirmation. Guests under the age of 18 can only check in with a parent or official guardian. You must show a valid photo ID upon check in. A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. An incidentals bond may be required. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

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