Name: JW Marriott Auckland
Address: 22-26 Albert Street, Auckland, 1010
Telephone: +64 9 309 8888
Rating: 8.7

WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Air conditioning, Fitness center

Location

Auckland, NZ

Luxurious Accommodations and Amenities

Experience the epitome of luxury at JW Marriott Auckland with stylish rooms featuring upgraded entertainment systems and signature JW Marriott Bed. Indulge in the luxurious bathroom amenities and enjoy breathtaking views of the city from the heated indoor pool and fitness center.

Prime Location in Auckland CBD

Conveniently situated in the heart of Auckland CBD, our hotel is just minutes away from the vibrant Queen Street for shopping and dining. Explore nearby attractions like Spark Arena with ease or let our concierge assist in arranging transportation services.

Culinary Delights and Ongoing Transformations

Savor delectable dishes at JW Kitchen and unwind at JW Lounge & Bar. With a focus on premium local produce, our dining options are sure to tantalize your taste buds. Stay tuned for our upcoming transformations in 2023, promising even more memorable experiences.

Book now for an unforgettable stay at JW Marriott Auckland, where mindfulness and luxury converge seamlessly.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.7

Excellent

339 reviews

Highlights

+Good location
+Friendly and helpful staff
+Clean facilities
+Nice amenities

Could Improve

–Noise issues
–Delayed check-in
–Room service quality concerns
–Parking service delays

Cleanliness8.7

Clean and modern facilities were commented on positively, but some guests had issues with room readiness.

Service9.0

Service was highlighted positively, especially Joshi's exceptional support, though some mentioned delays.

Location9.2

Multiple guests praised the location for its proximity to attractions, including Spark Arena.

Room Quality8.4

Rooms were generally comfortable, but noise issues affected sleep quality for some guests.

Amenities8.7

Guests appreciated the pool, spa, and fitness center; however, timing issues with check-in impacted the experience.

Value for Money8.2

While many found the hotel enjoyable, some felt the experience didn't fully correspond to the premium pricing.

Food and Beverage8.5

Generally positive remarks about food, but specific complaints about room service quality were noted.

Overall Experience8.9

Majority of guests had a positive experience despite some minor inconveniences.

Marion Savina

Couple · Sep 2026

We had a great stay would highly recommend this jiyel

Liked:Very friendly service The Restaurant food at Trivet was excellent

Disliked:Nothing

via Nuitee

Nicole

Family With Children · Sep 2026

Clean, great service,

Liked:Clean & beautifully made up rooms. Great pool area Great service

via Nuitee

Sarndra

Family With Children · Sep 2026

Don’t think I’ll come back for the price we paid it wasn’t worth it.

Liked:The breakfast was good even though the pastries were stale, the omelette was really good.

Disliked:So much dust under the furniture in the room. TV in both rooms we were put in didn’t work. People in and out of our rooms to fix tv but they didn’t know what they were doing so would send someone else. We were compensated with some stale cakes and a strawberry for it. The valet parking was to expensive, we had 2 vehicles a car and a motorbike and were charged $70 per vehicle per night.

via Nuitee

Tim

Couple · Sep 2026

Disliked:The TV service wasn't as good as I expected. The range of channels was pretty basic and our sport channel just had a frozen screen for our entire stay (I reported this to the front desk but it didn't get fixed). Also the response speed of the streaming seemed slow. I recently stayed at a Novotel location where the TV service was considerably better

via Nuitee

Location

How to Find Us

22-26 Albert Street

Auckland · NZ

+64 9 309 8888

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Please note that there is a 2% surcharge when you pay with a credit cards. Guests may experience some noise daily from 07:00 to 19:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.7

Excellent

339 reviews

Highlights

+Good location
+Friendly and helpful staff
+Clean facilities
+Nice amenities

Could Improve

–Noise issues
–Delayed check-in
–Room service quality concerns
–Parking service delays

Cleanliness8.7

Clean and modern facilities were commented on positively, but some guests had issues with room readiness.

Service9.0

Service was highlighted positively, especially Joshi's exceptional support, though some mentioned delays.

Location9.2

Multiple guests praised the location for its proximity to attractions, including Spark Arena.

Room Quality8.4

Rooms were generally comfortable, but noise issues affected sleep quality for some guests.

Amenities8.7

Guests appreciated the pool, spa, and fitness center; however, timing issues with check-in impacted the experience.

Value for Money8.2

While many found the hotel enjoyable, some felt the experience didn't fully correspond to the premium pricing.

Food and Beverage8.5

Generally positive remarks about food, but specific complaints about room service quality were noted.

Overall Experience8.9

Majority of guests had a positive experience despite some minor inconveniences.

Marion Savina

Couple · Sep 2026

We had a great stay would highly recommend this jiyel

Liked:Very friendly service The Restaurant food at Trivet was excellent

Disliked:Nothing

via Nuitee

Nicole

Family With Children · Sep 2026

Clean, great service,

Liked:Clean & beautifully made up rooms. Great pool area Great service

via Nuitee

Sarndra

Family With Children · Sep 2026

Don’t think I’ll come back for the price we paid it wasn’t worth it.

Liked:The breakfast was good even though the pastries were stale, the omelette was really good.

via Nuitee

Tim

Couple · Sep 2026

via Nuitee