Free WiFiWheelchair accessible parkingFree self parkingWheelchair-accessible van parkingWheelchair-accessible on-site restaurantOutdoor pool - seasonal
Check-in / Check-out
From 02:00 PM · Until 11:00 AM
Classification
4-Star Hotel
Amenities
Meeting rooms, Arcade/game room, No single-use plastic straws, Comprehensive recycling policy, Books, No single-use plastic stirrers
Location
Athens, GR
Experience the vibrant heart of Athens at Novotel Athenes, where comfort meets convenience in a family-friendly atmosphere.
Recreational Amenities
Unwind at our 24-hour fitness center and take a dip in the seasonal outdoor pool. Feel refreshed with poolside drinks and relax at our two bars and lounges after a day of exploration.
Dining Options
Savor culinary delights at NOVagora, one of our two on-site restaurants, or enjoy room service during limited hours. Start your morning right with a hearty breakfast from 6:00 AM to 10:30 AM.
Business Facilities
Ideal for both work and leisure, our hotel features 6674 square feet of versatile conference space, perfect for meetings and events, complemented by a 24-hour business center and dedicated concierge services.
Don't miss out on an unforgettable stay—secure your reservation today!
Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.
Cancellation
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
Payment
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Important Information
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The seasonal pool will be open from May to October.
Pool access available from 10:00 AM to 7:00 PM.
Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Accommodations
Rooms & Suites
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Guest Reviews
What Guests Say
8.0
Excellent
204 reviews
Highlights
+Breakfast was excellent
+Friendly staff
Could Improve
–Dirty rooms
–Poor service
–Unsafe location
Cleanliness7.0
Major issues with dirty rooms, stained carpets, and broken facilities.
Service7.9
Limited English proficiency of staff and lapses in service during critical times.
Location9.0
Central location but perceived as unsafe with visible drug activity.
Room Quality8.4
Rooms showing signs of wear and issues like strong tobacco odor.
Amenities6.9
Lack of basic amenities such as an empty minibar and absence of bathrobes.
Value for Money6.9
Not worth the high price charged, felt more like a cheap motel.
Food and Beverage10.0
Breakfasts were excellent, contributing positively to the experience.
Overall Experience7.9
Disappointing stay overall, with significant safety and service concerns.
frequentt248
Friends Getaway · Jan 2026
2
A unique experience in a dingy establishment – the so-called Accor hotel
Liked:I'm taking the time to warn you against staying in a place that dares to call itself a 4-star hotel – Novotel Athens, Accor group.
It doesn't matter that, as a status customer, I've received early check-in, late check-out and a free upgrade to an executive room on the 5th floor. Why? I encourage you to read about my experiences during my stay at this establishment and my experiences with Accor Customer Care.
Of course, it is difficult to blame the hotel for its surroundings, but the view from the small balcony on the 5th floor (as a reminder, executive rooms #513 and #514 – received as part of a free upgrade for Gold members) is not very optimistic and can even be depressing. But this is only the beginning of this detailed review.
1. When you have spent over 1,000 nights in various hotels, you can be prepared for almost anything. Nevertheless, I have never experienced anything even remotely similar to what I experienced in this case.
2. Despite such extensive experience, I have never, ever been robbed in a hotel! At the Novotel Athens, it happened twice. The hotel staff stole my personalised luggage tag from room 513. According to Accor Customer Care, it was allegedly a mistake... (you can compare my luggage tag vs room key card in the pics attached.) A packet of plastic toothpicks I brought back from China was stolen from room 514. What is Accor Customer Care's position on this matter? The room is equipped with a safe...
3. So, remember to keep everything in the safe, including your toothbrush, because it may disappear! Now, analysing the attitude of the hotel staff and Accor Customer Care, I wanted to express my gratitude to them for stealing a packet of plastic toothpicks only, rather than an iPad or an electric toothbrush, which they could just as easily have taken from my room.
4. The condition of the room and its cleanliness are below any standards. But since a picture is worth a thousand words, I recommend that everyone reading this review form their own opinion.
5. For the sake of formality, I will add that when reading reviews from other travellers, I often did not believe their stories about being robbed, but this stay changed my mind on the subject because, unfortunately, I experienced it myself!
6. Not only did the hotel management not deign to meet with me for two days, but they did not even contact me by phone. And that is still the case today... A typical avoidance strategy...
7. The biggest disappointment is Accor Customer Care. I choose international chain hotels because, as I say, ‘if there are any issues, at least there is someone who is interested in solving them’. Unfortunately, this was not the case.
8. The Accor Group holds its Gold status customers in high regard, however not in this case, so I can’t imagine their attitude towards less frequent travellers, after the stay like this at Novotel Athens.
9. Looking at the attached photos, I think you will agree with me that this establishment, which considers itself a hotel, a 4-star one!, should be inspected and then closed down by the relevant Greek health authorities, because staying in such a room full of dust mites, for which dust is a breeding ground, poses a serious health risk to anyone staying in such conditions.
10. I am sorry to say that the hotel staff focus on stealing items belonging to hotel guests instead of cleaning, because, unfortunately, they have no idea how to do that. They probably don't want to either...
To sum up, and to paraphrase the warnings on cigarette packets, staying at this hotel poses a serious threat to your health and carries a serious risk of being robbed. Do not count on Accor Customer Care for help either...
via tripadvisor
arunima23jan
Couples · Jan 2026
10
Excellent service, great views & thoughtful birthday surprise
Liked:We stayed at Novotel Athens for 12 nights and had a truly lovely experience. The hotel team went above and beyond to meet all our requests, including assigning us a room with a fantastic view.
We were celebrating our honeymoon and my husband’s birthday, and the complimentary birthday cake was such a kind and memorable gesture. The staff were consistently warm, polite, and helpful, making us feel very well taken care of. We also really enjoyed the food at the hotel restaurant — everything we tried was delicious.
While the surrounding area can feel a little rough at night (we opted for taxis in the evenings), it was perfectly fine to walk around during the day, and transport was always easy to arrange.
Overall, a comfortable and memorable stay with great hospitality. We would happily stay here again.
via tripadvisor
malikamQ1869KR
Friends Getaway · Dec 2025
2
Not a four start experience.
Liked:⭐ 1 Star – Extremely Disappointing: Not a Real 4-Star Hotel
We stayed 9 nights at Novotel Athens and paid over €1000 for the stay, expecting the quality and service of a 4-star Accor experience. Instead, we encountered issues closer to a neglected roadside motel:
Major Comfort & Cleanliness Failures:
Air Conditioning was broken for the entire 9-night stay, forcing us to sleep with the window open every night.
The sofa bed mattress was heavily stained (photos attached), and the carpet was dirty and full of stains. The entire hotel had a neglected, old smell.
The rooftop pool and bar were closed with no prior notice before our arrival.
Basic amenities expected at this price point were missing: The minibar was empty, and there were no slippers, bathrobes, or a dental kit provided.
🚨 Disturbing Safety & Service Failures:
Upon my 2 AM arrival, no staff were present at reception. I was unable to check in or provide my passport, meaning I spent three nights unregistered—a serious legal and safety lapse.
On a separate night, I was locked out when my key was demagnetized. I waited at the unattended front desk for over an hour. When an employee finally appeared, it was visually evident they had just woken up, making the service failure deliberate.
The area surrounding the hotel feels unsafe, with people openly using and selling drugs visible right outside the entrance. The staff's repeated absence significantly compounded these security risks.
Poor Staff Response:
The reception staff’s English proficiency was limited, and they consistently refused to make any real effort to assist with our comfort requests (e.g., providing an HDMI cable).
Verdict: The safety and service failures were unacceptable for any hotel, let alone one charging over €1000 and claiming a 4-star rating. Highly disappointing and absolutely not recommended.
via tripadvisor
wintersc
Solo Travel · Nov 2025
8
Good but imperfect hotel
Liked:I had a generally pleasant stay at the Novotel Athènes. Staff were friendly. The room was well-equipped and for the most part fine. Breakfasts were excellent. The hotel’s location was perfect. It was less than a ten-minute walk to the Larissa train and subway stations and maybe a twenty-five-minute walk to Athens’ central business district. And I kind of enjoyed the gritty, economically heterogeneous neighborhood where the hotel is located; I did not find it threatening at all.
But there were some signs (as other reviewers have noted) that the Novotel Athènes isn’t quite as well-maintained as most Novotels. The thing that bothered me most was that there was a strong smell of stale tobacco smoke in my theoretically “non-smoking” room (513). I realize that, in a room with a rug and cloth curtains, it’s hard to get rid of the smell, but one expects a four-star hotel to have done so. I dealt with the problem by keeping the window open all the time, even during chilly nights. Another issue: One morning there was no hot water. I complained and was told the problem would be fixed. It was, but still. And, while I wouldn’t ordinarily mention the stains on the rug at all, they certainly added to the sense that the hotel’s not quite what it would like to be.
But I repeat: I had a pleasant stay.
