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Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Asheville · us

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

8.3
Excellent1,558 reviews
  1. Hotel Collection
  2. /Hotels in Asheville
  3. /Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel
Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableSecured parkingSwimming pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Guest education on local ecosystems and culture, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Asheville, us

Walkability

24
Walk
12
Bike

Indulge in Comfort and Convenience

Convenient Location: Situated near Interstate 40, our Asheville hotel offers easy access to the Biltmore Estate and Downtown Asheville.

Relaxing Amenities: Enjoy our indoor pool, complimentary hot breakfast, and free WiFi during your stay. Unwind in our lobby with rustic décor and a cozy fireplace.

Modern Comforts: Each room at Brookstone Lodge near Biltmore Village, Ascend Hotel Collection is equipped with a flat-screen TV, microwave, and refrigerator. Plus, our 24/7 front desk, business center, and fitness facility cater to all your needs.

Book now and experience a delightful stay at our Asheville retreat.

Neighbourhood

What’s Nearby

Medical Park Dr at Middle Of Medical Park

0.1 miles

This is the closest public bus stop to Brookstone Lodge, offering convenient local transit.

ART Transit Station

3.5 miles

The main hub for Asheville Rides Transit (ART) bus service, connecting to various parts of the city.

Corner Kitchen

0.6 miles

A beloved Asheville staple in a charming Victorian home, offering handcrafted farm-to-table Southern cuisine.

Juicy Lucy's Burger Bar & Grill

1.2 miles

A family-owned spot in South Asheville famous for its diverse selection of juicy, cheese-stuffed burgers and budget-friendly eats.

Hillman Beer

1.3 miles

A family-owned brewery near Biltmore Village offering award-winning craft beer and pub-style food in a relaxed creekside setting.

Asheville Pinball Museum

3.8 miles

An interactive museum in downtown Asheville featuring dozens of vintage pinball machines and classic video games for unlimited play.

4.7

New Morning Gallery

0.6 miles

One of the largest and most beloved fine arts and craft galleries in the nation, showcasing over 500 American artisans.

4.7

New Belgium Brewing Company

4.0 miles

A riverside brewery with a tasting room, offering tours, locally made beers, and a lively atmosphere with food trucks.

4.6

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is ART Transit Station, 3.5 miles from the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

LowHigh
Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

4 Roberts Road

Asheville · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Maintenance work of the elevator will be carried out until the afternoon of the 30/06/25.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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BROOKSTONE LODGE NEAR BILTMORE VILLAGE, AN ASCEND COLLECTION HOTEL

Guest Reviews

What Guests Say

8.3

Excellent

1,558 reviews

Highlights

  • +Clean facilities
  • +Friendly staff
  • +Good location
  • +Affordable pricing

Could Improve

  • –Noise from adjacent rooms
  • –Rude service at check-in
  • –Cleanliness issues in room
  • –Breakfast quality could be improved
Cleanliness7.8

Some guests mentioned cleanliness issues, including crumbs and dust on surfaces.

Service8.8

Most reviews noted friendly staff, but there were mentions of rude service at check-in.

Location8.3

Conveniently located near the Biltmore, but some concerns about safety.

Room Quality7.8

Several reviews mentioned noise disturbances and old equipment in the rooms.

Amenities8.3

Good amenities mentioned, but issues with the pool temperature and lack of entertainment options.

Value for Money8.8

Guests felt that the price was reasonable for the experience.

Food and Beverage7.8

Mixed feedback about breakfast quality and limited options.

Overall Experience8.8

Positive experiences reported despite some complaints.

Vosler

Solo Traveller · May 2026

10

Convenient

Liked:Easy to access Biltmore, downtown Asheville and the Blue Ridge Parkway

via Nuitee

Maleke

Couple · May 2026

10

Nice place

Liked:Very clean and quiet
Disliked:Breakfast could have been better ..

via Nuitee

Lynne

Couple · Apr 2026

5

Unfortunate decline in comfort and cleanliness.

Liked:We've stayed here several times over the past few years to visit children and grandchildren in the Asheville area. The location is central to many of Asheville's best restaurants and shops. It's easy to jump on and off Rt. 40.
Disliked:There has been a noticeable decline in cleanliness and upkeep of the rooms and property in the last couple of years. Our queen room this past week was miserably small and cramped. The bathroom had a sliding barn door style that didn't stay open, so it became an annoyance. Unfortunately, it also had a large gap when it was closed and didn't afford much privacy. Although the room had been "cleaned", the floors were still sticky and dirty and the room had a general dusty yuck factor. The refrigerator made loud, weird sounds throughout the night - like pounding and whirring, so we didn't sleep well at all. The bed was not comfortable either. It had a thick pad that was made for a twin bed which kept sliding off kilter, becoming lumpy throughout the night. I don't think that removing the pad would add any comfort, however. Throughout our stays here over the past few years there's been a steady, negative decline. We decided this was our last stay at Brookstone Lodge - we'll be looking at other properties in the area for our visits to Asheville. I'm sorry to be so negative, and I do realize that many establishments in Asheville have had a hard time recovering from the flood during Hurricane Helene, but at this point, it is not worth the money or our unease.

via Nuitee

Tammy

Couple · Apr 2026

1

Never booking through booking.com again.

Disliked:Fridge broken. Wall socket for lamp was shorting out. Breakfast cold and bland. Power outage intermittently so we left. They would not refund.

via Nuitee