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Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Asheville · US

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

8.3
Excellent1,644 reviews
  1. Hotel Collection
  2. /Hotels in Asheville
  3. /Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel
WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Asheville, US

Walkability

24
Walk
12
Bike

Indulge in Comfort and Convenience

Convenient Location: Situated near Interstate 40, our Asheville hotel offers easy access to the Biltmore Estate and Downtown Asheville.

Relaxing Amenities: Enjoy our indoor pool, complimentary hot breakfast, and free WiFi during your stay. Unwind in our lobby with rustic décor and a cozy fireplace.

Modern Comforts: Each room at Brookstone Lodge near Biltmore Village, Ascend Hotel Collection is equipped with a flat-screen TV, microwave, and refrigerator. Plus, our 24/7 front desk, business center, and fitness facility cater to all your needs.

Book now and experience a delightful stay at our Asheville retreat.

Neighbourhood

What’s Nearby

Medical Park Dr at Middle Of Medical Park

0.1 miles

This is the closest public bus stop to Brookstone Lodge, offering convenient local transit.

ART Transit Station

3.5 miles

The main hub for Asheville Rides Transit (ART) bus service, connecting to various parts of the city.

Corner Kitchen

0.6 miles

A beloved Asheville staple in a charming Victorian home, offering handcrafted farm-to-table Southern cuisine.

Juicy Lucy's Burger Bar & Grill

1.2 miles

A family-owned spot in South Asheville famous for its diverse selection of juicy, cheese-stuffed burgers and budget-friendly eats.

Hillman Beer

1.3 miles

A family-owned brewery near Biltmore Village offering award-winning craft beer and pub-style food in a relaxed creekside setting.

Asheville Pinball Museum

3.8 miles

An interactive museum in downtown Asheville featuring dozens of vintage pinball machines and classic video games for unlimited play.

4.7

New Morning Gallery

0.6 miles

One of the largest and most beloved fine arts and craft galleries in the nation, showcasing over 500 American artisans.

4.7

New Belgium Brewing Company

4.0 miles

A riverside brewery with a tasting room, offering tours, locally made beers, and a lively atmosphere with food trucks.

4.6

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is ART Transit Station, 3.5 miles from the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

LowHigh
Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

4 Roberts Road

Asheville · US

+1 828-398-5888

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Maintenance work of the elevator will be carried out until the afternoon of the 30/06/25.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.3

Excellent

1,644 reviews

Highlights

  • +Clean facilities
  • +Friendly staff
  • +Good location
  • +Affordable pricing

Could Improve

  • –Noise from adjacent rooms
  • –Rude service at check-in
  • –Cleanliness issues in room
  • –Breakfast quality could be improved
Cleanliness7.8

Some guests mentioned cleanliness issues, including crumbs and dust on surfaces.

Service8.8

Most reviews noted friendly staff, but there were mentions of rude service at check-in.

Location8.3

Conveniently located near the Biltmore, but some concerns about safety.

Room Quality7.8

Several reviews mentioned noise disturbances and old equipment in the rooms.

Amenities8.3

Good amenities mentioned, but issues with the pool temperature and lack of entertainment options.

Value for Money8.8

Guests felt that the price was reasonable for the experience.

Food and Beverage7.8

Mixed feedback about breakfast quality and limited options.

Overall Experience8.8

Positive experiences reported despite some complaints.

Adrienne

Couple · Sep 2026

4

Won’t be back

Liked:The location was fine. Bed was ok
Disliked:It was filthy, the pull out couch was moldy, the shower leaked huge puddles. They came to clean the room but only removed the towels and didn’t give us any new ones. Breakfast was terrible

via Nuitee

Peggy

Solo Traveller · Sep 2026

10

Anniversary Biltmore

via Nuitee

Paige

Solo Traveller · Sep 2026

2

Make sure you have extra towels 🙄

Liked:Location
Disliked:When we called the reception desk to request bedding for the pull out couch and extra towels we were told that we as Guest had to come down stairs to get them. The next morning we needed another towel amd we told that 'we had to go find the house keeping personal and they were probably on the 2nd floor'. Never in my life had i have to chase down the house keeping to get an extra towel. There was also a sign posted behind the toilet to 'lay extra towels down because the shower leaks and the extra towels prevent it from leaking to the floor below' 🤔 The hotel smelt musty and like mildew and im sure its because of this.

via Nuitee

Shawnna

Solo Traveller · Sep 2026

8

Good stay for the price

Liked:Beds and sheets were super comfortable
Disliked:Ac didnt work great. Hotel smelt like pot

via Nuitee

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