Antwerp · BE

Leonardo Hotel Antwerp

Name: Leonardo Hotel Antwerp
Address: De Keyserlei 59, Antwerp, 2018, Antwerp, 2018
Telephone: +32 3 232 14 43
Rating: 7.2

7.2

Very Good111 reviews

Free WiFiParking (limited spaces)Bicycle parking availableSnack bar/deliElevatorFitness facilities

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Elevator, Fitness facilities, ATM/banking, Breakfast available (surcharge), Safe-deposit box at front desk, Smoke-free property

Location

Antwerp, BE

Luxurious Amenities

Enjoy a luxurious stay at Leonardo Hotel Antwerp offering a fitness center, bike rentals, and complimentary WiFi. Indulge in room service or unwind at the coffee shop and bar/lounge.

4-Star Rating

This property boasts a 4-star rating from Hotelstars Union and provides top-notch services such as dry cleaning, 24-hour front desk, and luggage storage. Limited parking is available for your convenience.

Prime Location

Centrally located near popular attractions like Antwerp Zoo and Queen Astrid Square, the hotel offers easy access to key landmarks. Explore De Keyserlei and Century Center just steps away.

Book your stay now at Leonardo Hotel Antwerp for a luxurious and convenient experience!

Loading rooms and rates...

Location

How to Find Us

De Keyserlei 59, Antwerp, 2018

Antwerp · BE

+32 3 232 14 43

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
A deposit may be required at the property.

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Antwerp · BE

Leonardo Hotel Antwerp

7.2

Very Good111 reviews

Free WiFiParking (limited spaces)Bicycle parking availableSnack bar/deliElevatorFitness facilities

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Elevator, Fitness facilities, ATM/banking, Breakfast available (surcharge), Safe-deposit box at front desk, Smoke-free property

Location

Antwerp, BE

Luxurious Amenities

Enjoy a luxurious stay at Leonardo Hotel Antwerp offering a fitness center, bike rentals, and complimentary WiFi. Indulge in room service or unwind at the coffee shop and bar/lounge.

4-Star Rating

Prime Location

Centrally located near popular attractions like Antwerp Zoo and Queen Astrid Square, the hotel offers easy access to key landmarks. Explore De Keyserlei and Century Center just steps away.

Book your stay now at Leonardo Hotel Antwerp for a luxurious and convenient experience!

Loading rooms and rates...

Guest Reviews

What Guests Say

7.2

Very Good

111 reviews

Highlights

+Great location near Central Station
+Decent breakfast buffet

Could Improve

–Terrible staff attitude
–Room cleanliness issues

Cleanliness5.0

The room was dirty with stains, dust, and a noticeable smell, indicating poor hygiene.

Service6.0

Reception staff displayed a rude and dismissive attitude, failing to meet basic hospitality standards.

Location9.9

The hotel is conveniently located next to Central Station, which is a positive aspect.

Room Quality7.0

Rooms are described as lacking essential comfort features and were not adequately maintained.

Amenities6.0

Basic amenities were either lacking or not functioning as expected (e.g., air conditioning, toiletries).

Value for Money8.0

Value perceived as low given the overall quality and service deficiencies.

Food and Beverage8.0

Breakfast buffet was decent, but there were issues with payment verification.

Overall Experience8.0

Overall experience was disappointing due to cleanliness and service issues, despite a decent location.

Onyebuchi

· Oct 2025

Liked:Yea

via Nuitee

Janvion

· Aug 2025

Basic hotel with terrible staff attitude

Liked:What a joke of a hotel. 1. At check-in, the receptionist smugly told us he was giving us a “good room with a patio” — as though he was doing us a huge favor. Reality check: we had already booked that room. Don’t try to pass off what we paid for as some sort of upgrade. 2. The patio door was broken the moment we arrived. Instead of treating it as a problem, the receptionist shrugged it off and said it was “ok.” Ok? The patio is shared with another room — meaning anyone could have walked straight into ours. Only after we insisted, and after an unreasonably long wait, did someone reluctantly come to deal with it. Absolutely unacceptable when it comes to guest safety. 3. When we asked for a simple hot water flask and toothbrush, the response at reception was: “you have a lot of requests huh?” Excuse me? Asking for basic amenities now counts as “a lot of requests”? This is hospitality at its laziest and most unprofessional. The attitude of the male reception staff was consistently rude, dismissive, and downright unwelcoming. If this is the hotel’s idea of service, they desperately need training — or new staff altogether. Honestly, this place couldn’t even meet the standards of a budget motel, let alone a European hotel. If you’re considering staying here, do yourself a favor: look elsewhere unless you enjoy being treated like an inconvenience instead of a guest.

via Nuitee

Catherine Anne

Friends · Aug 2025

Liked:Nice hotel - great location next to Central Station. Staff very helpful. Decent breakfast buffet (though no-one checked that we’d actually paid for this service so anyone could have had it!). Air conditioning in room didn’t work. Although indicated as being available in the hotel info folder, there were no additional toiletries to be found at Reception. TV only had two channels…in Spanish!

via Nuitee

Ermira

· Aug 2025

Liked:We have to say thank you very much for your help and your kindness to receptionist Gloriane de Jongh

via Nuitee

Location

How to Find Us

De Keyserlei 59, Antwerp, 2018

Antwerp · BE

+32 3 232 14 43

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.