Antwerp · BE

De Keyser Hotel

Name: De Keyser Hotel
Address: De Keyserlei 66-70, Antwerp, 2018
Telephone: +32 3 206 74 60
Rating: 6.9

6.9

Good4,943 reviews

WiFi availableFree WiFiParkingAccessible parkingParking garageRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, 24-hour front desk

Location

Antwerp, BE

Central Location Near Major Attractions

Located just 50 meters from the Central Railway Station and Antwerp Zoo, De Keyser Hotel offers a convenient stay in the heart of the city. Explore the nearby Meir Shopping District and Town Square with ease, both within walking distance from the hotel.

Comfortable Rooms with Essential Amenities

Each room at De Keyser Hotel is equipped with a minibar, safety deposit box, and TV for your convenience. The en-suite bathrooms feature showers and/or baths, along with a hairdryer. Enjoy a comfortable stay with all the essential amenities provided.

Convenient Facilities and Services

Start your day with a delicious buffet breakfast and unwind at the on-site bar offering a variety of Belgian beers. With a 24-hour front desk, free WiFi, and a range of dining options in the vicinity, De Keyser Hotel ensures a hassle-free and enjoyable stay.

Book now to experience the perfect blend of comfort and convenience at De Keyser Hotel.

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Location

How to Find Us

De Keyserlei 66-70

Antwerp · BE

+32 3 206 74 60

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Antwerp · BE

De Keyser Hotel

6.9

Good4,943 reviews

WiFi availableFree WiFiParkingAccessible parkingParking garageRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, 24-hour front desk

Location

Antwerp, BE

Central Location Near Major Attractions

Comfortable Rooms with Essential Amenities

Convenient Facilities and Services

Book now to experience the perfect blend of comfort and convenience at De Keyser Hotel.

Loading rooms and rates...

Guest Reviews

What Guests Say

6.9

Good

4,943 reviews

Highlights

+Good location
+Friendly staff

Could Improve

–Cleanliness issues
–Outdated facilities

Cleanliness5.2

Multiple reviews indicate issues with cleanliness and maintenance.

Service7.7

Mixed sentiments; some staff reported as friendly, but issues with engagement noted.

Location8.8

Positive remarks highlight the hotel's convenient and central location.

Room Quality6.2

Rooms described as outdated and with several complaints regarding comfort.

Amenities6.2

Limited amenities leading to dissatisfaction in guest experience.

Value for Money7.2

Perceived as acceptable but with several compromises on quality.

Food and Beverage6.7

Breakfast quality and organization faced criticism, affecting satisfaction.

Overall Experience7.1

General experience aligns with the average rating, with highs and lows.

ZAIDI

Solo Traveller · Sep 2026

Liked:Emplacement

Disliked:I’ve been staying at this hotel for several years, but unfortunately, the quality of the service has really gone downhill. When I arrived in my room, there were no towels. I called reception and was told to come downstairs to get some. When I got there, I was then told that they had run out of towels. I had to insist and wait for almost 30 minutes at reception before they finally managed to find some. The next day, my room was cleaned, but the bathroom towels weren’t even changed. But the worst part happened the following evening. A member of staff walked into my room while I was lying on my bed. He just said that he thought the room was empty and that he had made a mistake. Honestly, this is completely unacceptable and made me feel really uncomfortable. After staying here for several years, I’m really disappointed to see such a big drop in the level of service and professionalism.

via Nuitee

Philip

Solo Traveller · Sep 2026

RUDE STAFF WHO COULDN'T CARE LESS, AVOID THIS HOTEL AND FIND SOMEWHERE ELSE

Liked:A good sized room albeit the 3rd one we got put in. Central location near the main railway station and trams.

Disliked:Staff couldn't care less about your grievances. We originally booked into a double room but there was no safety deposit box and intermittent air-conditioning. We got moved to another room, same problem, then moved to a 3rd room with twin beds and NO air conditioning whatsoever or safety deposit box PLUS the bedsheets or mattress protector weren't clean and my partner and I were covered in bites, we suspected the mattress or bedding. The floor was filthy round the beds, bottom of my feet black when tucking in the sheets. We spoke to reception about the air conditioning that we'd not had for 4 days and their reply was it's broken just open a window. No apologies no nothing. The hot breakfast options were cold. There are no photos of the front of the hotel only the Central Station so I have added one.

via Nuitee

Ebele

Couple · Sep 2026

The receptionist who checked us in could do better.

Liked:The location

Disliked:The bed and pillows were not comfortable

via Nuitee

John

Couple · Sep 2026

Good value, convenient location

Liked:Location was literally 1 minute from the train station

Disliked:No outlets by the bed

via Nuitee

Location

How to Find Us

De Keyserlei 66-70

Antwerp · BE

+32 3 206 74 60

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.