Alajuela City · CR

Hilton Garden Inn San Jose Airport City Mall

Name: Hilton Garden Inn San Jose Airport City Mall
Address: Francisco J. Orlich Road,, Alajuela City
Rating: 8.5

8.5

Excellent2,503 reviews

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Alajuela City, CR

Luxurious Accommodation with Convenient Amenities

Located in Río Segundo, just 1 km from Juan Santamaría International Airport, Hilton Garden Inn San Jose Airport City Mall is the perfect choice for travelers seeking comfort and convenience.

Relaxation and Dining Options

Guests can unwind by the outdoor swimming pool, enjoy delicious meals at the on-site restaurant, or sip on refreshing drinks at the bar. The terrace offers a serene spot to enjoy the mountain view while savoring a drink.

Exceptional Services

With a 24-hour front desk, airport transfers, room service, and free WiFi, guests can expect top-notch service throughout their stay. Don't miss the chance to experience all that Hilton Garden Inn has to offer.

Loading rooms and rates...

Location

How to Find Us

Francisco J. Orlich Road,

Alajuela City · CR

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

A deposit may be required at the property.

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Alajuela City · CR

Hilton Garden Inn San Jose Airport City Mall

8.5

Excellent2,503 reviews

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Alajuela City, CR

Luxurious Accommodation with Convenient Amenities

Located in Río Segundo, just 1 km from Juan Santamaría International Airport, Hilton Garden Inn San Jose Airport City Mall is the perfect choice for travelers seeking comfort and convenience.

Relaxation and Dining Options

Exceptional Services

Loading rooms and rates...

Guest Reviews

What Guests Say

8.5

Excellent

2,503 reviews

Highlights

+Great location
+Friendly staff
+Clean rooms

Could Improve

–Poor food quality
–Service inconsistencies

Cleanliness8.2

Overall cleanliness was mentioned positively, but with some concerns about the cleanliness of certain food options.

Service8.9

The staff was described as courteous, but there were significant service failures in some instances.

Location9.2

The location near the airport and mall was frequently praised.

Room Quality8.5

Rooms were generally clean, but one review highlighted discomfort with the sofa bed.

Amenities8.7

Amenities were well-rated, although some guests encountered issues with specific services.

Value for Money8.2

Some reviews mentioned that the price-quality relationship is not the best, affecting overall value.

Food and Beverage7.7

Guest reviews noted that the hotel food was disappointing and should be improved.

Overall Experience8.7

Mixed feelings with some strong positives, but also significant negatives that impacted the stay.

Elizabeth

Family With Children · Sep 2026

Ok. Good for convenience of shopping centre and airport

Liked:Location, convenient and clean rooms

Disliked:The staff weren’t very cooperative. Quite expensive for what it was

via Nuitee

Ruth

Solo Traveller · Sep 2026

Good location to airport

Liked:Close to the airport

via Nuitee

Thomas - Globetrotter

Solo Traveller · Sep 2026

....an average typical Hilton, BUT.....

Liked:A typical Hilton without any nasty "surprises"....

Disliked:For a Hilton, the breakfast was terribly limited in mostly local stuff. It should have a much bigger international foods choice.There were waiters spinning around the tables constantly like maniacs, eager to grab any (near) empty dish, thus not leaving any chance of having your breakfast with some piece of mind!.... The shower had only the typical local-style hose fixed on the ceiling and no flexible hose that allows a person wash without trouble all body areas.... ....back to the 18th century !!!!.... The room's window (as always) was not opening. That's TERIBLY BAD for people who might have claustrophobia!!!! Moreover, the A/C when I entered, was at 18C, the feeling was like entering a fridge!!!..... And even when I shut it off, the temperature didn't go to normal until next morning, when I woke up!!! Given the room temperature, the winter duvet on the bed was proven necessary BUT how ""nice" idea it is, to use a heavy duvet in August and when being in a tropical hot country ????!!!.....-:)))))))

via Nuitee

Christina

Family With Children · Sep 2026

Hotel is fine but not a very nice location. Staff seem bored!

Liked:The hotel is clean and our room was spacious. The pool is great, with plenty of room for several families without it feeling crowded, and there’s lots of seating around it too.

Disliked:While it is close to the airport it´s right on a main road and next to a tacky shopping centre. The staff’s appearance was quite untidy and didn’t feel particularly professional.

via Nuitee

Location

How to Find Us

Francisco J. Orlich Road,

Alajuela City · CR

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.