Name: Hayah Plaza Hotel
Address: Abu Ayyub Al-Ansari Street, Bani Khidrah, Al Madinah, 42311
Rating: 6.7

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Hayah Plaza Hotel, Al Madinah | Member Rates | Dyme

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableSecured parkingRestaurant

Check-in / Check-out

From 04:00 PM · Until 01:00 PM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Parking, Non-smoking rooms, Air conditioning, Restaurant, Family rooms

Location

Al Madinah, sa

Convenient Location

Located just 350m from Al-Masjid an-Nabawi, Hayah Plaza Hotel offers a prime location for those looking to immerse themselves in the heart of Al Madinah. The hotel's proximity to key attractions like Al Baqia Cemetry and Quba Mosque makes it an ideal choice for travelers seeking convenience during their stay.

Comfortable Accommodation

With a range of family rooms available, Hayah Plaza Hotel ensures a comfortable stay for guests of all ages. The 3-star hotel offers essential amenities such as a 24-hour front desk, concierge service, and free WiFi, catering to the needs of both leisure and business travelers.

Dining and Parking Facilities

Guests can enjoy the convenience of on-site dining at the hotel's restaurant and coffee shop. Additionally, the availability of paid private parking adds an extra layer of convenience for those arriving by car. Book your stay at Hayah Plaza Hotel for a seamless and enjoyable experience in Al Madinah.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

6.7

Good

5,264 reviews

Highlights

+Close to Masjid Nabawi
+Helpful staff

Could Improve

–High prices
–Poor cleanliness and amenities

Cleanliness5.6

Multiple reviews indicated issues with cleanliness, including dirty linen and poorly maintained facilities.

Service8.1

Mixed reviews on service, but some guests reported helpful staff.

Location9.6

Hotel's proximity to Masjid Nabawi was frequently praised.

Room Quality5.6

Several complaints about room size, cleanliness, and amenities.

Amenities5.6

Reviews highlighted lack of basic facilities in rooms and poor condition.

Value for Money6.5

Guests expressed concerns over high prices relative to the quality of services and facilities.

Food and Beverage5.6

No breakfast was provided; guests mentioned food options as lacking.

Overall Experience7.1

Mixed overall experience, with many stating it didn't meet expectations despite some positives.

sameenaKhan

Family With Children · Jun 2026

we usually stay at 5 star hotels but Hayah Plaza blew our minds in a price versus service area.

Liked:the room size was small but offered 4 beds when we were only 2 people and for the price we paid it was value packet and never like before in madinah.

Disliked:nothing much. Everything was great and none can beat the price for the service.

via Nuitee

bakhsh

Family With Children · Jun 2026

Perfect location for my Eid holidays with family. 02 minutes walk to Prophet Mosque

Liked:Clean. Hospitable staff and more importantly the location

Disliked:Nothing to dislike

via Nuitee

Saheem

Family With Children · Jun 2026

Disastrous

Liked:Nothing

Disliked:The staff were not supportive. Very rude. Room was very small.

via Nuitee

Mustafa

Family With Children · May 2026

Booking.com have to ensure the Car parking along with the room booking. it was very painfull experie

Liked:Only the cleaning staff was good and the reception was very rude and the security guards were not so cooperative related to the parking..

Disliked:Even after having the room booking, i have to wait for the hotel parking for 3 days... whenever we do the booking same time Booking.com should arrange the hotel parking along with the room booking.. it was very difficulty to find the parking in Madina near hara.. going here and there with family to find the parking then coming by Taxis this is not a good experience. Booking.com must make sure for all your members to get the hotel parking when they book the room from that day till they check out from the hotel. when we book the room you must reserved the Car parking along with the room booking. Booking.com must make sure for all your members to get the hotel parking when they book the room from that day till they check out from the hotel. when we book the room you must reserved the Car parking along with the room booking. Booking.com must make sure for all your members to get the hotel parking when they book the room from that day till they check out from the hotel. when we book the room you must reserved the Car parking along with the room booking.

via Nuitee

Location

How to Find Us

Abu Ayyub Al-Ansari Street, Bani Khidrah

Al Madinah · sa

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 01:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

A deposit may be required at the property.

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Guest Reviews

What Guests Say

6.7

Good

5,264 reviews

Highlights

+Close to Masjid Nabawi
+Helpful staff

Could Improve

–High prices
–Poor cleanliness and amenities

Cleanliness5.6

Multiple reviews indicated issues with cleanliness, including dirty linen and poorly maintained facilities.

Service8.1

Mixed reviews on service, but some guests reported helpful staff.

Location9.6

Hotel's proximity to Masjid Nabawi was frequently praised.

Room Quality5.6

Several complaints about room size, cleanliness, and amenities.

Amenities5.6

Reviews highlighted lack of basic facilities in rooms and poor condition.

Value for Money6.5

Guests expressed concerns over high prices relative to the quality of services and facilities.

Food and Beverage5.6

No breakfast was provided; guests mentioned food options as lacking.

Overall Experience7.1

Mixed overall experience, with many stating it didn't meet expectations despite some positives.

sameenaKhan

Family With Children · Jun 2026

we usually stay at 5 star hotels but Hayah Plaza blew our minds in a price versus service area.

Liked:the room size was small but offered 4 beds when we were only 2 people and for the price we paid it was value packet and never like before in madinah.

Disliked:nothing much. Everything was great and none can beat the price for the service.

via Nuitee

bakhsh

Family With Children · Jun 2026

Perfect location for my Eid holidays with family. 02 minutes walk to Prophet Mosque

Liked:Clean. Hospitable staff and more importantly the location

Disliked:Nothing to dislike

via Nuitee

Saheem

Family With Children · Jun 2026

Disastrous

Liked:Nothing

Disliked:The staff were not supportive. Very rude. Room was very small.

via Nuitee

Mustafa

Family With Children · May 2026

Booking.com have to ensure the Car parking along with the room booking. it was very painfull experie

Liked:Only the cleaning staff was good and the reception was very rude and the security guards were not so cooperative related to the parking..

via Nuitee