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The Addison Hotel, SureStay Collection by Best Western

Addison · US

The Addison Hotel, SureStay Collection by Best Western

7.8
Very Good189 reviews
  1. Hotel Collection
  2. /Hotels in Addison
  3. /The Addison Hotel, SureStay Collection by Best Western
Free WiFiWheelchair accessible parkingFree self parkingWheelchair-accessible van parkingFence around poolPool umbrellas

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

2-Star Hotel

Amenities

Free breakfast, Health or beauty spa nearby, Free WiFi, 24-hour front desk, Wheelchair accessible, Picnic area

Location

Addison, US

Discover comfort and convenience at The Addison Hotel, SureStay Collection by Best Western, where business and leisure come together seamlessly.

Recreational Bliss

Dive into relaxation with our inviting outdoor pool. Perfect for unwinding after a day of exploration or business meetings, this recreational gem enhances your stay.

Stellar Amenities

Enjoy complimentary wireless internet access throughout the property, ensuring you stay connected during your visit. Each of our 158 air-conditioned rooms comes complete with an LCD television for your entertainment and private bathrooms stocked with complimentary toiletries.

Delicious Start to Your Day

Fuel your adventures with our complimentary self-serve breakfast, available daily from 6:00 AM to 9:00 AM. It’s the perfect way to kick off your morning before setting out to explore the local attractions.

Book your unforgettable experience at The Addison Hotel today!

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Location

How to Find Us

4505 Beltway Dr, Addison, Texas, 75001

Addison · US

1-972-9912800

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>The seasonal pool will be open from April to September. </li><li>Pool access available from 9:00 AM to 10:00 PM.</li><li>Only registered guests are allowed in the guestrooms. </li> <li>The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. </li> <li>Cashless payment methods are available for all transactions.</li> </ul><ul> <li>For details on Best Western's privacy policy, visit <a href="https://www.bestwestern.com/privacy" target="_blank">www.bestwestern.com/privacy</a>.</li> </ul>

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THE ADDISON HOTEL, SURESTAY COLLECTION BY BEST WESTERN

Guest Reviews

What Guests Say

7.8

Very Good

189 reviews

Highlights

  • +Clean rooms
  • +Good breakfast
  • +Friendly staff
  • +Safe area

Could Improve

  • –Unclean bathrooms
  • –Limited amenities
  • –Service inconsistencies
  • –Old room furnishings
Cleanliness6.8

Several mentions of unclean rooms and issues with bathroom upkeep.

Service8.7

Some positive remarks about staff friendliness, although inconsistency noted.

Location8.8

Good area for staying, safe location as mentioned in several reviews.

Room Quality7.7

Mixed comments about room quality from clean to issues with bugs and old amenities.

Amenities6.8

Limited amenities like breakfast variety and issues with coffee makers and elevators.

Value for Money7.7

Overall value balanced between positives and negatives; reasonable but not excellent.

Food and Beverage8.3

Breakfast options received positive feedback.

Overall Experience7.7

Experience varied with both positive stays and significant issues noted.

Mary

Solo Traveller · May 2026

8

I like this place, would stay again.

Liked:The breakfast was pretty good. Was about 10 minutes late to be ready which was OK for me. Good value - decent hotel. Comfortable and nice. Very clean except one note about nightstand table.
Disliked:Nightstand table had some small spots on it like from opening a soda that sprayed on it or something. It was dusted clean but needed to be wiped down. Showerhead was either clogged somewhat or the water pressure wasn't good. I stayed here a couple of weeks ago and that time the room was perfect with no problems.

via Nuitee

Charles

Solo Traveller · Apr 2026

10
Liked:Friendly staff cleaning and accommodating
Disliked:Nothing

via Nuitee

Kendretta

Couple · Apr 2026

8
Disliked:Hard wood floors tracked alot of dirt.

via Nuitee

Atieh

Solo Traveller · Apr 2026

9

I liked the stuff treating.

Liked:The stuff really great, and I like how they have some simple nice details.
Disliked:The registering itself could be easier.

via Nuitee