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Jannah Burj Al Sarab

Abu Dhabi · AE

Jannah Burj Al Sarab

0
  1. Hotel Collection
  2. /Hotels in Abu Dhabi
  3. /Jannah Burj Al Sarab
WiFi availableFree WiFiParkingFree ParkingValet parkingPrivate parking

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Abu Dhabi, AE

Welcome to Jannah Burj Al Sarab, your luxurious retreat in the heart of downtown Abu Dhabi!

Elegant Accommodations

Experience ultimate comfort in our beautifully furnished rooms and suites, featuring calming colors, floor-to-ceiling windows, and modern amenities like a flat-screen television and executive desk. Unwind in spacious marble-clad bathrooms complete with a rain shower and exclusive Jannah bath products.

Rooftop Oasis

Elevate your stay with our stunning outdoor swimming pool and boutique gymnasium situated on the rooftop. Enjoy breathtaking panoramic views of the Arabian Gulf and city skyline while you relax or break a sweat.

Culinary Delights

Savor international cuisine at our all-day dining restaurant, grab a quick snack at the lobby lounge, or unwind at our shisha lounge. With 24-hour in-room dining service, culinary pleasure is always at your fingertips.

Book your stay today for an unforgettable experience!

Loading rooms and rates...

Location

How to Find Us

Mina Street Abu Dhabi

Abu Dhabi · AE

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

In case of early departure, charges for the remaining nights will be subject to the Hotel’s approvalGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.3

Excellent

8,771 reviews

Highlights

  • +Excellent service
  • +Good location
  • +Spacious rooms
  • +Varied amenities
  • +Pleasant atmosphere

Could Improve

  • –Inconsistent cleaning
  • –Noise issues in some rooms
Cleanliness8.6

Some guests mentioned that the cleaning standards could be improved.

Service10.0

Guests highlighted the excellent service provided by staff, especially Youssef.

Location9.5

Multiple reviews praised the hotel's great location near the waterfront.

Room Quality9.6

Rooms are spacious and well-equipped, as noted in several reviews.

Amenities9.5

The availability of a gym and pool received positive feedback.

Value for Money9.0

Overall, guests felt it offered good value despite some complaints.

Food and Beverage9.0

Breakfast options were satisfactory, but some desired more variety.

Overall Experience10.0

Most guests had a very positive experience overall.

Wiola

Couple · Sep 2026

4

Not recommended

Liked:Not much
Disliked:Swimming pool without place around to walk,very poor condition

via Nuitee

Ahmed

Couple · Sep 2026

1
Liked:Dear Jannah Burj Al Sarab Hotel Management, I am writing to provide feedback regarding my recent stay at your hotel and, more importantly, to raise a serious complaint concerning an incident that occurred during my stay. I booked a room at your hotel from 27 August to 31 August, Room 1413. Overall, my stay was good; however, unfortunately, I experienced a very disappointing and unacceptable incident that negatively affected my experience. During my stay, my car remained parked in the hotel’s parking area and was not driven or moved outside the hotel premises. The car was parked and handled by the hotel’s valet parking attendant. Upon collecting my vehicle, I noticed that a part of the car was missing. After inspecting the vehicle, it became clear that the car had been involved in an impact, which resulted in the front part of the vehicle being broken/damaged. Since the vehicle had remained in the hotel parking area throughout my entire stay, I am extremely concerned about how this incident occurred while the vehicle was under the hotel’s care. I kindly request that the hotel management review the CCTV footage covering the parking and valet area during the entire period of my stay and conduct a proper investigation to determine what happened and who was responsible for the damage. This incident has caused me significant emotional distress, inconvenience, and financial loss, particularly because the damaged part was not readily available in local shops, and I faced considerable difficulty in finding a replacement. I have attached a photo of the damaged/missing part for your reference. I would appreciate your urgent attention to this matter and request that the necessary action be taken after reviewing the CCTV footage and investigating the incident. I also expect the hotel management to provide me with a clear explanation and appropriate resolution regarding the damage caused to my vehicle while it was under the hotel’s responsibility.
Disliked:Dear Jannah Burj Al Sarab Hotel Management, I am writing to provide feedback regarding my recent stay at your hotel and, more importantly, to raise a serious complaint concerning an incident that occurred during my stay. I booked a room at your hotel from 27 August to 31 August, Room 1413. Overall, my stay was good; however, unfortunately, I experienced a very disappointing and unacceptable incident that negatively affected my experience. During my stay, my car remained parked in the hotel’s parking area and was not driven or moved outside the hotel premises. The car was parked and handled by the hotel’s valet parking attendant. Upon collecting my vehicle, I noticed that a part of the car was missing. After inspecting the vehicle, it became clear that the car had been involved in an impact, which resulted in the front part of the vehicle being broken/damaged. Since the vehicle had remained in the hotel parking area throughout my entire stay, I am extremely concerned about how this incident occurred while the vehicle was under the hotel’s care. I kindly request that the hotel management review the CCTV footage covering the parking and valet area during the entire period of my stay and conduct a proper investigation to determine what happened and who was responsible for the damage. This incident has caused me significant emotional distress, inconvenience, and financial loss, particularly because the damaged part was not readily available in local shops, and I faced considerable difficulty in finding a replacement. I have attached a photo of the damaged/missing part for your reference. I would appreciate your urgent attention to this matter and request that the necessary action be taken after reviewing the CCTV footage and investigating the incident. I also expect the hotel management to provide me with a clear explanation and appropriate resolution regarding the damage caused to my vehicle while it was under the hotel’s responsibility.

via Nuitee

Khameis

Solo Traveller · Sep 2026

8
Liked:upgrade, near corniche, Surrounded by grocery, laundry, barber shop, restaurants and other things.

via Nuitee

Nasar

Couple · Aug 2026

10

Excellent. Service was excellent throughout.

Liked:Very clean. Very modern. Easy to get find. Very good breakfast. The whole team was brilliant especially Bikash who helped maintain our room. And Mohammed Ali hepled with our car and luggage. Thannnnk u to all staff.
Disliked:Checking out took too long due to how busy they were on friday morning with new people checking in.

via Nuitee

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