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Extended Stay America Suites - Indianapolis - Northwest - I-465

Zionsville · US

Extended Stay America Suites - Indianapolis - Northwest - I-465

5.3
Fair467 reviews
  1. Hotel Collection
  2. /Hotels in Zionsville
  3. /Extended Stay America Suites - Indianapolis - Northwest - I-465
WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

2-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Zionsville, US

Fully Equipped Kitchen in Every Room

Enjoy the convenience of having a stovetop, microwave, and fridge in your room at Extended Stay America - Indianapolis.

Complimentary Grab-and-Go Breakfast

Start your day right with a grab-and-go breakfast including bars, muffins, hot cereal, coffee, and tea - all on the house!

Convenient Amenities and Nearby Attractions

Benefit from free WiFi, 24-hour front desk service, laundry facilities, and free parking at our hotel. Explore nearby attractions like the Indianapolis Motor Speedway and the Indianapolis Zoo.

Book your stay at Extended Stay America - Indianapolis - Northwest - I-465 for a comfortable and convenient experience!

Loading rooms and rates...

Location

How to Find Us

9370 Waldemar Rd

Zionsville · US

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that only Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

5.3

Average

467 reviews

Highlights

  • +Good/convenient location
  • +Friendly/helpful staff
  • +Affordable/convenient price for some guests
  • +Spacious rooms (reported by one guest)

Could Improve

  • –Poor cleanliness (filthy hallways, dirty rooms, bugs)
  • –Strong cigarette/Marijuana odors in hallways and rooms
  • –Bathroom and room maintenance issues (clogged drains, crusted tubs, broken A/C)
  • –Limited/insufficient breakfast and poorly maintained amenities
  • –Check-in/booking problems and late check-in issues
Cleanliness2.0

Consistently negative: multiple reviews describe filthy common areas, dirty glass doors, crusted/unclean tubs, clogged sinks, crawling bugs in bed and overall strong cigarette/Marijuana odors.

Service8.0

Mixed but generally positive: several guests cite friendly and helpful front desk staff who assisted after booking issues, though there are isolated complaints about long check-in times and refusal to accept very late check-ins.

Location9.3

Frequently praised: multiple reviewers mention a good/convenient location and ease of access.

Room Quality2.5

Negative: reports of outdated/worn rooms, broken A/C, awkward furniture placement, tubs needing reseal, stuck drains and other significant room/bathroom deficiencies.

Amenities5.1

Underwhelming: breakfast offerings are limited and often not replenished, shared kitchen/ dishwasher reported filthy, smoking near entrance; some basic amenities present but poorly maintained.

Value for Money5.0

Below expectations for price paid: several guests felt the room condition did not justify the cost (complaints about cleanliness and facilities versus price).

Food and Beverage4.5

Weak breakfast service: sparse offerings (muffins/cupcakes/coffee), items frequently not replenished and missing options noted (e.g., no hot chocolate, limited hot items).

Overall Experience6.0

Overall negative-leaning experience driven mainly by cleanliness and room condition, partially offset by helpful staff and a strong location.

MILAN

Family With Children · Aug 2026

1

Horrible

Disliked:They have cancel my reservation even the booking.com said your reservation was confirmed. I was stranded at 2:00 AM with my family no where to go.

via Nuitee

Karla

Solo Traveller · Aug 2026

6

I had to pay $100 extra for required deposit

Liked:The room it self was clean
Disliked:The entrance weed smell was pungent

via Nuitee

Suresh

Family With Children · Jul 2026

1

Never stayed

Liked:Booking. Com site screwed up my reservation and there was no one to rectify it. I literally had no book another hotel
Disliked:Booking.com customer service

via Nuitee

Cynthia

Solo Traveller · Jul 2026

3

Not recommended unless uou don't care about filth

Liked:Not much. The entire place was filthy. The hallways smelled like damp Marijuana and all the glass doors entering the building were so dirty you could see clearly out of them. Several screens on the front of the building were damaged like they had an attempt at a breaking which was not real welcoming. The room was big but I felt like I needed rubber gloves to touch or sit on the sofa. The bathtub was old and crusted with calcification. There were crawling bugs in the bed.
Disliked:Everything

via Nuitee

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