Name: la couronne Hotel & Spa
Address: Kirchstrasse 15, Zermatt, 3920
Telephone: +41 27 966 23 00
Rating: 9.4

WiFi availableFree WiFiRestaurantSwimming poolOutdoor poolPool with view

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Non-smoking rooms, Fitness center, Swimming pool

Location

Zermatt, CH

Hotel la couronne in Zermatt

Stunning Views of Matterhorn: Enjoy breathtaking views of the iconic Matterhorn mountain from the sunny terrace and most rooms.

On-Site Sports Shop: Find all your ski and snowboard needs at the hotel's sports shop, with special discounts for guests.

Luxurious Wellness Area: Unwind in the indoor and outdoor pools, saunas, steam bath, and more, with rejuvenating massage treatments available.

Experience comfort, convenience, and luxury at Hotel la couronne. Book now for an unforgettable stay in Zermatt.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

9.4

Exceptional

1,236 reviews

Highlights

+Great location
+Friendly staff
+Comfortable rooms
+Excellent amenities

Could Improve

–High price
–Some cleanliness issues

Cleanliness8.6

Some guests mentioned issues like dirty pants found in the room, affecting the score.

Service9.5

Guests praised the staff and their service as friendly and accommodating.

Location10.0

The hotel is well-located with fantastic views, enhancing the overall experience.

Room Quality9.6

Rooms are often described as comfortable and well-maintained.

Amenities9.5

Excellent amenities including spa and view which guests appreciated.

Value for Money9.1

Some reviews mention the hotel being expensive relative to certain experiences.

Food and Beverage9.0

Breakfast and dining options are reviewed positively but with some room for improvement.

Overall Experience10.0

Overall, guests report a memorable and enjoyable stay.

Joseph

Solo Traveller · Sep 2026

Great hotel, location and facilities.

Liked:Newer property, clean, 10 min walk from train station.

Disliked:Mattress was not real comfortable.

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McMonagle

Solo Traveller · Sep 2026

Liked:We were blown away by the views from the hotel and the vibe of the town. We will definitely be returning.

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Lisa

Couple · Sep 2026

Perfectly amazing in every way!

Liked:Perfect location, the spa is incredible- especially the outdoor pool and the snow room. Staff were all so sweet and attentive, especially Marco who was all smiles and helpfulness from the minute he picked us up.

Disliked:The ONLY negative would be no a/c and no irons available. The evenings were cool though and they gave us a fan and an ironing service is available.

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Elise

Couple · Sep 2026

I will definitely stay here again when coming back to Zermatt!

Liked:Great central location and amazing views. Hospitality was incredible. Spa was a wonderful relaxing break from a day exploring. Also conveniently located close to a laundromat.

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Location

How to Find Us

Kirchstrasse 15

Zermatt · CH

+41 27 966 23 00

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please let the property know your expected arrival time in advance. Contact details are stated in the booking confirmation. Extra beds are available if requested prior to arrival. Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi. A deposit may be required at the property.

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