Zell am See · AT

Grand Hotel Zell am See

Name: Grand Hotel Zell am See
Address: Esplanade 4-6, Zell am See, 5700
Telephone: +43 6542 7880
Rating: 8.4

8.4

Excellent2,802 reviews

WiFi availableFree WiFiParkingValet parkingPrivate parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 10:30 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Fitness center

Location

Zell am See, AT

Luxury and Serenity by Lake Zell

Private Peninsula Paradise: Experience exclusivity at The Grand Hotel Zell am See, nestled on a private peninsula along Lake Zell. Indulge in the private beach and rooftop spa with breathtaking views.

Culinary Delights: Delight your taste buds with a blend of international cuisine and local Pinzgau specialties at the lake-view restaurant. For a more relaxed atmosphere, the Imperial café bar offers a variety of snacks and drinks.

Wellness Oasis: Unwind with a wide selection of beauty and wellness treatments in the spa area. Stay connected with complimentary WiFi throughout the hotel.

Book now to elevate your stay at The Grand Hotel Zell am See!

Loading rooms and rates...

Location

How to Find Us

Esplanade 4-6

Zell am See · AT

+43 6542 7880

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 10:30 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Our property has a history of more than 130 years, which is reflected in its unique architecture. Due to the building’s structure, our hotel is unfortunately not fully accessible. Access for wheelchair users is limited, as some areas can only be reached via stairs and there is no continuous step-free access throughout the property. We want all our guests to feel comfortable. If you have any questions about accessibility or specific needs, please do not hesitate to contact our team — we will be happy to provide information and assistance. Guests arriving with children are asked to inform Grand Hotel Zell Am See about the exact number of children and the children's age. Guests are also asked to check the policies for children's extra bed and cot prices. Please note that check-out after the official check-out time is subject to availability and an additional fee. When booking 5 rooms or more, different policies and additional supplements may apply. A deposit may be required at the property.

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.

Zell am See · AT

Grand Hotel Zell am See

8.4

Excellent2,802 reviews

WiFi availableFree WiFiParkingValet parkingPrivate parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 10:30 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Fitness center

Location

Zell am See, AT

Luxury and Serenity by Lake Zell

Wellness Oasis: Unwind with a wide selection of beauty and wellness treatments in the spa area. Stay connected with complimentary WiFi throughout the hotel.

Book now to elevate your stay at The Grand Hotel Zell am See!

Loading rooms and rates...

Guest Reviews

What Guests Say

8.4

Excellent

2,802 reviews

Highlights

+Excellent service
+Stunning location

Could Improve

–Cleanliness issues
–Price concerns

Cleanliness7.5

Some reviews mentioned cleanliness as an issue.

Service9.0

Overwhelmingly positive feedback about friendly and helpful staff.

Location9.1

Excellent location with easy access to the city center and stunning views.

Room Quality8.5

Rooms were described as spacious and comfortable, though some specific concerns were noted.

Amenities8.0

Amenities were generally good, although some feedback on the spa facilities was noted.

Value for Money8.0

Mixed feedback regarding value, with some suggesting improvements.

Food and Beverage8.5

Positive reviews on food quality and meal options.

Overall Experience8.5

Overall positive experiences noted with the hope to return.

Sami

Couple · Sep 2026

Liked:Locao

Disliked:-

via Nuitee

Saad

Couple · Sep 2026

Liked:Great location with convenient and easy parking, making the stay even more comfortable and hassle-free.

via Nuitee

Tara

Couple · Sep 2026

Exceptional lakefront setting, but the room and value fell short

Liked:The Grand Hotel has by far the best location in Zell am See, with direct access to the lake and a truly beautiful setting. Breakfast on the terrace overlooking the lake, flowers, swans, and birds is still one of the most memorable hotel experiences I have had anywhere in the world. I have returned to this hotel every few years since 2014 because of its location and surreal atmosphere. The food, particularly dinner, remains very good, with a nice selection including healthier options. Anna (Croatian) at the reception was especially kind and helpful with my family, and we appreciated being allowed a slightly later checkout, and also their celebratory decoration on the bed. The hotel showed flexibility toward me as the person paying for my family’s stay, allowing me to spend time with them during dinner even though I was not the registered guest. The room had useful amenities including a fridge and TV, and small touches such as apples were appreciated.

Disliked:Unfortunately, this stay did not feel worth the very high price. I deliberately paid more for a large room with a bed and sofa-bed area and expected a stronger lake-view balcony experience. Instead, the room was on the top floor (rooftop) with a balcony enclosed on both sides, so the lake view felt much more restricted than expected and could not really be fully enjoyed from inside the room. The room also became quite warm from direct sun exposure, and although a fan was kindly provided, it was not enough. I was especially disappointed that the swimming pool, one of the main reasons I chose the hotel, was closed during our stay, with no alternative benefit or compensation offered. The hotel also provides neither the Zell am See-Kaprun Mobility Card nor the Sommerkarte, which is a significant disadvantage because these can save guests a considerable amount on local transportation, cable cars, boat trips, and other attractions. Room allocation through Booking.com could also be clearer. Based on my own experience and what I was told at checkout, guests wanting a particular room or view may be better off booking directly with the hotel and requesting it specifically. It would also help if guests were shown a more accurate picture of the room or view they are likely to receive before the booking becomes non-refundable. Other smaller drawbacks were the feather pillows, the replacement of the individual bathroom amenities with large dispensers, and the number of steps at the main entrance, which can be inconvenient for elderly guests or those with mobility difficulties. As a repeat guest since 2014, I still love the setting, terrace, breakfast, and food, but this stay fell short in terms of room comfort, included benefits, accessibility, and overall value.

via Nuitee

Dov

Couple · Sep 2026

Liked:מיקום מיקום מיקום וחדר מצוין

Disliked:ארוחות ערב . שירות איטי ולא טעים

via Nuitee

Location

How to Find Us

Esplanade 4-6

Zell am See · AT

+43 6542 7880

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 10:30 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.