Name: The Alana Yogyakarta Hotel and Convention Center
Address: Mataram City - Jalan Palagan Tentara Pelajar KM 7, Yogyakarta, 55581
Rating: 8.8

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The Alana Yogyakarta Hotel and Convention Center | Member Rates | Dyme

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableSecured parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Yogyakarta, id

Luxurious Accommodation

The Alana Yogyakarta Hotel and Convention Center offers elegantly decorated rooms with modern amenities such as flat-screen satellite TV, personal safe, and complimentary WiFi. The en suite bathrooms are equipped with both shower and bathtub, ensuring a comfortable stay for guests.

Dining and Leisure Options

Guests can start their day with a delicious breakfast at Andrawina Coffee Shop, offering both Western and Indonesian options. For relaxation, Madukara Lobby Lounge serves refreshing drinks. Additionally, the hotel's outdoor pool provides a perfect spot to unwind after a day of exploring the city.

Convenient Services and Facilities

With a 24-hour front desk and concierge service, guests can enjoy hassle-free assistance throughout their stay. The hotel also offers vehicle rentals, shuttle services, and airport transfers for convenient transportation options. Moreover, the meeting/banqueting facilities and gym cater to both business and leisure travelers.

Book your stay at The Alana Yogyakarta Hotel and Convention Center for a memorable experience in Yogyakarta!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

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Guest Reviews

What Guests Say

8.8

Excellent

188 reviews

Highlights

+Clean
+Friendly and helpful staff
+Good breakfast

Could Improve

–Some maintenance issues
–Limited parking

Cleanliness8.3

Mentioned as clean but there are issues noted with maintenance.

Service9.2

Staff was super helpful and friendly across multiple reviews.

Location8.8

Conveniently located, though some mentioned parking difficulties.

Room Quality9.2

Rooms were spotless and well set out as described.

Amenities8.8

Good amenities including a swimming pool and executive lounge.

Value for Money8.7

Standard quality for this hotel tier.

Food and Beverage8.8

Good quality breakfast and room service.

Overall Experience8.7

Guests generally expressed satisfaction and intent to return.

arunikaekawati

Solo Travel · Apr 2026

Stunning Design with Significant Gaps in "Software"

Liked:I stayed here as a solo traveler (booked via Tiket.com). While my second night was pleasant, first night was ok. This property has immense potential, but the execution in service—specifically F&B and gym management—needs urgent attention. The Pros: Design & Comfort • The Room: Absolutely enormous. It felt premium, spacious, and incredibly comfortable. • The Bathroom: I loved the standing shower design with the glass and curtain. • Water Pressure: Incredible. Honestly, this is the best water pressure I’ve experienced in an Indonesian hotel, second only to the Four Seasons Jakarta. • The Pool: Impressive in size and perfectly maintained. The temperature was wonderful, and the chemical balance felt spot-on and gentle. • The Team: The staff is young, wonderful, and mostly very helpful. They clearly have the right heart for hospitality. The Cons: F&B & Gym Maintenance The "software" side of the F&B department is where the experience falters. It feels like the staff lacks fundamental product knowledge. • Knowledge Gap: When I asked for sparkling water, I was offered a Sprite. When I tried to order something sweet (which I usually avoid for my diet), it was difficult to communicate this. There seems to be a minimal understanding of menu ingredients. • Availability: Many mixed juices were unavailable, yet they were kept on display as if they were fresh. • Management Follow-up: While the F&B Manager was professional and invited me to another restaurant, the execution was poor. They never asked for my contact details and offered a restrictive time slot, so I ended up not going. The Gym: For a hotel with 264 rooms, the gym is small and lacks basic standards. • Safety: They provide glass cups instead of paper/plastic, which is dangerous in a workout area. • Cleanliness: There are no wipe tissues, rubbish bins, or baskets for used towels. Housekeeping doesn't seem to know how to clean the machines; the area was messy and lacked yoga mats. Final Verdict The physical hotel is stunning, and the water pressure is a dream. If management invests in staff training and modernizes gym standards, this would easily be a top-tier experience. For now, it is a "great room, confusing service" stay. On a positive note, the parking is very well-maintained

via tripadvisor

KOJI

Solo Traveller · Jan 2026

Good

Liked:ROOM Big

Disliked:There was mold on the shower curtain.

via Nuitee

Akmal

Couple · Dec 2025

New Atmosphere Hotel in Solo

Liked:CLEAN & COMFORTABLE

Disliked:NOTHING

via Nuitee

NicolineK

Solo Traveller · Sep 2025

Outstanding hotel while visiting a conference.

Liked:The connection to the conference area was incredible as well as the facilities in general. The staff was super helpful and nice.

via Nuitee

Location

How to Find Us

Mataram City - Jalan Palagan Tentara Pelajar KM 7

Yogyakarta · id

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

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