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Best Western City Sands

Wollongong · AU

Best Western City Sands

8.4
Excellent2,412 reviews
  1. Hotel Collection
  2. /Hotels in Wollongong
  3. /Best Western City Sands
WiFi availableFree WiFiParkingFree ParkingRestaurantBar

Check-in / Check-out

From 02:00 PM · Until 10:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Wollongong, AU

Panoramic Views and Modern Apartments

Best Western City Sands offers stunning panoramic views of the ocean and mountains from modern apartments with private balconies and kitchenettes.

Convenient Location

Located within the Wollongong Golf Club, the 4-star hotel is just a short 5-minute walk to Wollongong city center, WIN Entertainment Center, and WIN Stadium.

Dining at The Deck

Enjoy uninterrupted ocean views while dining at The Deck restaurant, serving classic Australian dishes made from local seasonal produce for lunch and dinner every day.

Experience the perfect blend of luxury, convenience, and culinary delight at Best Western City Sands. Book your stay now!

Loading rooms and rates...

Location

How to Find Us

Cnr Bank & Corrimal Street

Wollongong · AU

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that a 2% surcharge applies for payments with credit card. Please note all bookings will be charged 48 hours prior to arrival. NSW Health Orders stipulate any people entering the Wollongong Golf Club & Best Western City Sands must be fully vaccinated from the 11th October 2021. Local guests booking rooms at the property must be staying for essential work related reasons. Non work related reasons will be subject to approval by Management. Please be advised there will be some minor disruptions to accommodations from the 1st January 2024 to 31st January 2024. We will be proceeding with works to our accommodations halls which will involve the replacement of carpet and painting of walls. We apologize for any inconvenience caused.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.4

Excellent

2,412 reviews

Highlights

  • +Excellent location with golf/ocean views
  • +Friendly, helpful staff
  • +Spacious, comfortable rooms and balconies
  • +Easy parking and convenient to shops/restaurants
  • +Good on-site dining and quality breakfast

Could Improve

  • –Dated or soiled furniture and areas needing refurbishment
  • –Inconsistent cleanliness (dust, dirty AC, reported cockroach)
  • –Maintenance issues (curtain/ shower door, lighting, aircon failures)
  • –Limited kitchen utensils/no toaster
  • –Security concern: reported bike theft from carpark
Cleanliness7.2

Mixed reports: some rooms cleaned daily but several mentions of dust, dirty AC unit and even a cockroach; housekeeping inconsistent.

Service9.2

Consistently praised staff: friendly, helpful and 'above and beyond' service with long-term repeat guests specifically citing service as a reason to return.

Location9.3

Very strong location: excellent views over golf course/ocean, convenient parking and walking distance to shops, restaurants, beach and bike trail.

Room Quality7.8

Rooms are spacious and comfortable but several comments about dated, worn or soiled furniture, malfunctioning curtains/shower doors and inconsistent A/C/pillows.

Amenities7.6

Good basics (secure parking, balcony, two-bathroom apartments) but lacking some small items (no toaster, minimal crockery), reports of bike security issues and some facilities slated for refurbishment.

Value for Money8.6

Generally perceived as good value by several guests ('well priced') though a few expected more given some maintenance and cleanliness shortcomings.

Food and Beverage9.0

Food praised: good restaurant, quality breakfast and positive dining room experiences, though one guest rated breakfast only 'ok'.

Overall Experience8.5

Overall positive stays driven by location, comfort and service, tempered by dated furnishings and some maintenance/cleanliness issues.

Franer

Couple · Oct 2026

10

Excellent

Liked:Newly renovated and clean room

via Nuitee

Kylie

Couple · Oct 2026

8

Enjoyed our stay and would do it again.

Liked:Comfortable accomodation. Loved the location.
Disliked:Construction. Lost power for a short period of time without communication

via Nuitee

Betsy

Solo Traveller · Jul 2026

8
Liked:The room was clean but very dated. They were closing the rooms the day we checked out for refurb.
Disliked:Cant book in again until later in year.

via Nuitee

Bev

Couple · May 2026

10

I will always stay here , the staff , the location and it’s so comfortable

Liked:I have stayed at the golf club over the last 15 years and I always come back because of the service and the location.
Disliked:Nothing it’s so good

via Nuitee

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