Winston-Salem · us

Townhouse Winston Salem - University

Name: Townhouse Winston Salem - University
Address: 5719 University Parkway, Winston-Salem, NC 27105
Rating: 6

Good663 reviews

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableScreens / Barriers between staff and guests for safetyFitness facilities (surcharge)

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

2-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Express check-in/check-out

Location

Winston-Salem, us

Convenient Location and Amenities

The Quality Inn University Winston Salem hotel, located on University Parkway just off U.S. Route 52, offers guests a range of amenities including free high-speed wireless Internet access, an exercise room, and a seasonal outdoor pool.

Comfortable Accommodations

All spacious guest rooms at this hotel are well-equipped with coffee makers, irons, ironing boards, and hair dryers. Some rooms even feature microwaves and refrigerators. Non-smoking rooms are available, and guests can enjoy additional perks such as free local calls and complimentary coffee.

Delightful Dining and Business Facilities

Guests can start their day with a free continental breakfast buffet, and business travelers will appreciate the business center, copy and fax services, and an executive meeting room that can accommodate up to 25 people.

Experience comfort and convenience at Quality Inn University Winston Salem - Book your stay now!

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Location

How to Find Us

5719 University Parkway

Winston-Salem · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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Winston-Salem · us

Townhouse Winston Salem - University

Good663 reviews

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableScreens / Barriers between staff and guests for safetyFitness facilities (surcharge)

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

2-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Express check-in/check-out

Location

Winston-Salem, us

Convenient Location and Amenities

Comfortable Accommodations

Delightful Dining and Business Facilities

Experience comfort and convenience at Quality Inn University Winston Salem - Book your stay now!

Loading rooms and rates...

Guest Reviews

What Guests Say

6.0

Good

663 reviews

Highlights

+Clean rooms
+Reasonable price

Could Improve

–Dirty conditions
–Unhelpful service
–Misleading advertising

Cleanliness4.5

Numerous reviews mentioned the hotel was dirty and rundown.

Service5.5

Several guests reported unhelpful service and unpleasant interactions, particularly with front desk staff.

Location6.5

Location was mentioned as sketchy or undesirable, impacting guest satisfaction.

Room Quality4.5

Guests reported terrible room conditions, such as cigarette smell and general disrepair.

Amenities5.5

Several amenities were advertised but not provided, contributing to negative experiences.

Value for Money8.5

Some guests felt the price was reasonable, though this does not outweigh the negatives.

Food and Beverage6.5

No breakfast was provided, negatively impacting the overall experience.

Overall Experience6.5

Many guests expressed dissatisfaction and recommended avoiding the hotel.

Patricia

Couple · May 2026

I DO NOT RECOMMEND. See pictures below!

Liked:booking.com website is very misleading. There is no free continental breakfast which is the reason I booked this stay.

Disliked:I requested a 1st floor non-smoking king room in February 2026 & I was told that those rooms were fully booked @ 3 PM upon our arrival on May 1, 2026. The parking lot was not even full when we arrived nor when we left in the morning. When we entered this place, the name of OYO Townhouse was no longer visible since the name was changed to Quality Inn in October 2025, according to the guy who checked us in. I requested another set of towels upon entering the room which had only one set of towels. The bathroom shower curtain was folded over the rod. I also asked him how to open the closet to hang our clothes since there were no handles on the stand-up closet and only 2 hangers inside. Same guy didn’t seem to want to make things right. I asked for another room, and he said that he could probably get me another room on the third floor looking the same as this one. There is no third floor! He said there was another handicap room on the first floor with a double bed. There are no elevators and the outside had so much trash in the corridors. We are elderly in our 70’s & 80’s so steps are a problem. The sheets were soiled and there was no comforter as pictured – just 2 sheets. I had to pull the plug on the microwave in the middle of the night since the microwave kept beeping. We did not use the microwave during our stay. There was also a broken wall socket in the room as well as hardly any light bulbs that worked. We had to move the working light bulbs to areas we needed. I told the guy at the front desk that I was very discouraged, but it didn’t matter to him. I feel that we should receive a full refund. I would have left if I hadn’t paid ahead of time. I would not recommend this place. Upon entering, the reception area is enclosed and the glass is broken. That’s not a good impression! Attached are pictures of the broken glass in reception area, no handles on clothes closet, broken wall socket, only 1 lightbulb over the vanity instead of 3, shower curtain.

via Nuitee

Black

Solo Traveller · May 2026

Disliked:Didn't have the accommodations I reserved

via Nuitee

Niketra

Couple · Apr 2026

If you like the hood stay here.

Liked:Location and nothing more

Disliked:The people hanging outside the entire hotel, the clerk at the front desk’s attitude, the fact that the lights would not work in my room. I requested a refund as my card was ran upon arrival. The clerk did so but booking charged my card as well for a room I didn’t stay in! I still have not received my money back from booking.com.

via Nuitee

Wright

Solo Traveller · Apr 2026

Liked:I like the pricing

Disliked:I didn't like that there was no remote to the Tv, no cups in the room, no ashtray in the smoking room

via Nuitee

Location

How to Find Us

5719 University Parkway

Winston-Salem · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.