Name: Spark by Hilton Winston-Salem University
Address: 200 Mercantile Dr, Winston-Salem, North Carolina, 27105, Winston-Salem, 27105
Telephone: 1-336-714-8888
Rating: 8.2

Spark by Hilton Winston-Salem University | Member Rates | Dyme

Free WiFiWheelchair accessible parkingRV, bus, truck parkingFree self parkingFree RV, bus, truck parkingWheelchair-accessible van parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Free breakfast, Fitness facilities, Electric car charging station, Free WiFi, 24-hour front desk, Designated smoking area

Location

Winston-Salem, US

Experience comfort and convenience at Spark by Hilton Winston-Salem University, your ideal retreat in the heart of Winston-Salem.

Recreational Amenities

Dive into relaxation with our refreshing indoor pool or maintain your fitness routine in our well-equipped fitness center. Enjoy leisure time tailored to your preferences!

Complimentary Breakfast & Connectivity

Start your day right with our delicious complimentary buffet breakfast. Stay connected with complimentary wireless internet access available throughout the property.

Comfortable Accommodations

Unwind in one of our 89 air-conditioned rooms featuring flat-screen TVs, coffee/tea makers, and essential conveniences to make your stay hassle-free.

Reserve your stay at Spark by Hilton Winston-Salem University today for an unforgettable experience!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.2

Excellent

111 reviews

Highlights

+Friendly staff
+Cleanliness of the hotel

Could Improve

–Poor room conditions
–Issues with amenities

Cleanliness7.7

Although the property was clean, the presence of a strong odor and issues with room conditions negatively impacted cleanliness.

Service9.2

The staff was consistently friendly and helpful, providing excellent service during our stay.

Location8.7

The hotel was well-located, although there were concerns about nearby homeless individuals.

Room Quality7.2

Room conditions varied; issues such as a strong marijuana smell and noise from neighboring rooms affected quality.

Amenities7.7

While there were basic amenities, the pool was uninviting and there were reported issues with EV chargers.

Value for Money8.6

Overall, value aligns with pricing; however, some expectations were not met.

Food and Beverage8.2

Breakfast was ok, contributing fairly to the overall experience.

Overall Experience8.4

Mixed feelings overall; while there were positive aspects, several factors detracted from the experience.

CarolDoughty

Couples · Mar 2026

Friendly Staff, EV Charger, Pets Allowed!

Liked:This hotel was a nice stop along our route to Hilton Head. The staff was super friendly, especially Noah, who seems to be there on the pm/night shift. I called the hotel prior to booking to find out if they could store some medication that needed refrigeration and Noah assured me they could accommodate us. He also told me they had a Universal EV charger so to plug into overnight. It worked well for our Tesla. Noah was one of the nicest, if not the nicest, most helpful front desk people I’ve ever met! The morning crew, including the Manager and the front desk gal with the fashionable frames were also very friendly. I asked where they got the addictive chocolate mints (at the desk) and they gave me a bag full. I tried to refuse…wish I had. The lady who ran the breakfast area was ON IT and that was good, too. If you have pets, the charge was a reasonable $40/room. There are grassy areas and places to walk your dog near an office park. They have a poop can and bags, too. The rooms were average but comfortable. The staff, location, EV charger, and accepting pets made this hotel very worthwhile! Don’t skip it!

via tripadvisor

141michelleq

Solo Travel · Mar 2026

Absolutely wonderful

Liked:My check in was fast and friendly. I had made an online reservation ahead of time. I absolutely love the snack bag that was provided. That's the first time I have ever been given one and I have stayed many different places. The room was very spacious and super super clean. I would say it was the cleanest hotel room I have ever seen. My check out was just as pleasant as my check in. I would definitely stay here again. P.S. the hot chocolate and coffee all the time was an added bonus!

via tripadvisor

tomekah437

Family · Mar 2026

Great Staff

Liked:The staff was great and everyone was very helpful. We will be back...

via tripadvisor

553laurettae

Family · Feb 2026

Spark has it going on!

Liked:From the moment we entered the Spark hotel we were greeted with friendly staff members. Noah especially helped with giving us restaurant suggestions and ideas about the area! The lobby was pristine! It even had a coffee/tea station for our convenience. The room we stayed in was immaculate! The bed was especially comfortable and I love the pillows! There was even a screensaver on the TV with a personalized welcome message with my name on it! The bathroom was spotless and the shower felt amazing. The breakfast in the morning did not disappoint! The food was fresh and appetizing. The dining area attendant was a hard worker and kept the area spotless! Upon checkout, we met with more friendly faces! We were in town to attend a concert at the LJVM coliseum. This hotel was so convenient to that venue! This was our first experience with Spark hotels, but it will definitely not be our last!

via tripadvisor

Location

How to Find Us

200 Mercantile Dr, Winston-Salem, North Carolina, 27105

Winston-Salem · US

1-336-714-8888

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Pool access available from 9:00 AM to 10:00 PM.</li><li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. </li> <li>Masks are required in public areas for unvaccinated guests.</li><li>Contactless check-out is available.</li> </ul>

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