Name: Hotel Indigo - Winston-Salem Downtown by IHG
Address: 104 West Fourth Street, Winston-Salem, NC 27101
Rating: 8.3

Hotel Indigo - Winston-Salem Downtown by IHG | Member Rates | Dyme

ParkingSelf parking (surcharge)RestaurantSnack bar/deliFitness facilities (surcharge)Non-smoking rooms

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Restaurant, Room service

Location

Winston-Salem, us

Luxurious Accommodation

Hotel Indigo - Winston-Salem Downtown offers 4-star accommodation with air-conditioned rooms, modern amenities, and a focus on guest comfort. Enjoy a cozy room with a flat-screen TV, coffee machine, and a private bathroom, ensuring a relaxing stay.

Dining Experience

Indulge in a culinary journey at the on-site restaurant offering delicious American cuisine. With options for vegetarians, dairy-free, and vegans, there is something to satisfy every palate. Additionally, guests can grab a snack at the in-house bar or explore nearby dining options.

Convenient Facilities

From a fitness centre and private parking to a business area, this hotel caters to all your needs. Benefit from free WiFi, room service, and a 24-hour front desk for a seamless stay. Don't miss the chance to experience comfort and convenience at Hotel Indigo - Winston-Salem Downtown.

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.3

Excellent

277 reviews

Highlights

+Great location
+Comfortable rooms
+Friendly staff

Could Improve

–Parking inconvenience
–Cleanliness issues

Cleanliness7.3

Cleanliness can be better based on a specific review.

Service8.8

The staff understand good customer service and were always friendly and helpful.

Location8.8

Centrally located and easy to explore the area.

Room Quality8.8

Rooms are well-decorated and comfortable with good amenities.

Amenities8.3

Excellent amenities with good value, though parking could be inconvenient.

Value for Money7.8

Good value considering the service and quality.

Food and Beverage8.3

High-quality service at the onsite restaurant.

Overall Experience8.3

Overall, a very positive experience with some minor setbacks.

Ryan

Couple · May 2026

Disliked:Power was out for half our stay. Was told manager would call us and never did.

via Nuitee

Thomas

Couple · May 2026

Stayed here for our anniversary. Was everything I was hoping it would be. Will definitely be back.

Liked:Great location, huge room, really comfortable bed, great esthetic, nice bar with good drinks, easy check in/out.

Disliked:Nothing

via Nuitee

michellemM990WN

Business · Apr 2026

The cleanliness was immaculate. From the lobby to the room. Everyone was so welcoming

Liked:I really enjoyed my stay at this nice establishment. My room was spotless. Everyone was welcoming. Only negatives are when we were sitting down for dinner, we overheard some of the employees discussing, what I assumed to be other employees and we just felt that was very unprofessional and unpleasant. Besides that the location was great. In the heart of downtown I wouldn’t expect anything less. They exceeded my expectations

via tripadvisor

DeHra

Couple · Mar 2026

First impression was absolutely amazing…. Bravo to the day staff!

Liked:The property is beautiful, but the building is old and there are things that need to be taken care of maintenance wise

Disliked:I cut my foot on a nail in my bedroom the night auditor that was there. It was a older African-American woman. She was really kind. She was very concerned and she acted as if she truly cared about the fact that I hurt myself on their property and then the young lady that was behind the bar was very kind and acted like she was very concerned now Vivek the Manager and then the young lady that was there when I left at 4 o’clock in the morning they acted like I was bothering them and I understand it was very early in the morning but that is not how you treat a customer so now me and Indigo hotel have a problem cause I was gonna try to do this thing the nice way but since you wanna act like I’m bothering you we have a problem

via Nuitee

Location

How to Find Us

104 West Fourth Street

Winston-Salem · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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