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Hilton Garden Inn Winston-Salem/Hanes Mall

Winston-Salem ¡ us

Hilton Garden Inn Winston-Salem/Hanes Mall

8.2
Excellent318 reviews
  1. Hotel Collection
  2. /Hotels in Winston-Salem
  3. /Hilton Garden Inn Winston-Salem/Hanes Mall
Offsite parking discounted rates availableParkingOffsite parking discounted rates availableSecured parkingRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM ¡ Until 11:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Winston-Salem, us

Modern Amenities in Every Room

Discover the convenience of having a microwave and mini-refrigerator in each guestroom at our Winston-Salem hotel. Never go hungry with our 24-hour convenience store just steps away.

Fitness and Dining Options

Start your day right with a workout in our 24-hour fitness center, followed by a delicious breakfast at the Great American Grill restaurant. Indulge in a relaxing swim in our indoor pool or unwind with a movie on our flat-screen TVs.

Prime Location

Located near Hanes Mall, our hotel offers easy access to a variety of shops, restaurants, and entertainment options. Explore the nearby Benton Convention Center for events and conferences.

Book your stay at the Hilton Garden Inn Winston-Salem/Hanes Mall now for a perfect blend of comfort and convenience.

Loading rooms and rates...

Location

How to Find Us

1325 Creekshire Way

Winston-Salem ¡ us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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HILTON GARDEN INN WINSTON-SALEM/HANES MALL

Guest Reviews

What Guests Say

8.2

Excellent

318 reviews

Highlights

  • +Staff was friendly
  • +Great location
  • +Clean property

Could Improve

  • –Hot water slow
  • –No breakfast included
  • –Issues with housekeeping and bugs
Cleanliness7.5

Mixed sentiment; generally clean but some issues reported, including bugs and unclean rooms.

Service9.0

Mixed feedback; friendly service mentioned, but some issues with staff responsiveness.

Location9.0

Positive comments about the great location with nearby restaurants and shopping.

Room Quality8.0

Some complaints about comfort and cleanliness; however, USB ports and space were appreciated.

Amenities8.0

Amenities like the pool were mentioned positively, but closure issues were noted.

Value for Money8.5

General sentiment reflects reasonable pricing for the stay but issues with included services.

Food and Beverage7.0

Negative sentiment surrounding breakfast not being included.

Overall Experience8.5

Overall mixed experiences, some enjoyed their stay despite several complaints.

Martha

Solo Traveller ¡ May 2026

7

It was ok

Liked:staff was very friendly.
Disliked:I had very little hot water. the last day was just cold water. not real happy, but I was leaving, so a mood point.

via Nuitee

Gillettia

Solo Traveller ¡ May 2026

10

Satisfied guest.

Liked:I liked the speed of checking in, the location and cleanliness of the hotel. They also had plenty of parking
Disliked:N/A

via Nuitee

Melissa

Solo Traveller ¡ Apr 2026

8
Liked:Love the location, had alot of places around me.
Disliked:I didn't like that there was no pool 😕

via Nuitee

Jyles

Couple ¡ Feb 2026

10

Fantastic to they st this location

Liked:It was neat clean secluded
Disliked:That i could not stay longer

via Nuitee