Embassy Suites Winston-Salem

Multiple guests describe rooms and public areas as clean and comfortable, though some sleep disturbances from noisy pipes affected perceived room comfort.

Repeated, strong praise for staff (front desk and restaurant) as friendly, professional and helpful; several employees named for exceptional service.

Frequently described as a great/perfect location and a good stopping point with multiple nearby food options.

Rooms noted as spacious and generally comfortable but multiple operational issues reported (A/C/air problems, very noisy water pipes, non-working TV, some sockets not functioning).

Strong breakfast offering and pool availability; complimentary cocktails noted. Downsides include paid parking, earlier-than-advertised restaurant closing, and lack of full-size in-room appliances some guests wanted.

Mixed impressions: some guests felt they got more than their money's worth, while others found the stay more expensive than expected and were deterred by additional parking charges.

Breakfast repeatedly called excellent/amazing; restaurant staff praised—however one complaint about restaurant closing earlier than the website indicated.

Overall stays are positive with many 'great' and 'fantastic' comments driven largely by service and breakfast; isolated negative incidents (noise, a guest altercation/deposit issue, parking policies) lowered some experiences.