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Courtyard Winston-Salem Hanes Mall

Winston-Salem · us

Courtyard Winston-Salem Hanes Mall

8
Excellent408 reviews
  1. Hotel Collection
  2. /Hotels in Winston-Salem
  3. /Courtyard Winston-Salem Hanes Mall
Offsite parking discounted rates availableParkingOffsite parking discounted rates availableRestaurantSwimming poolAccess to nearby outdoor pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Winston-Salem, us

Convenient Location

Situated at the junction of Interstate 40 and Highway 158, Courtyard Winston-Salem Hanes Mall provides easy access for travelers.

Comfortable Accommodations

The air-conditioned rooms boast a cozy ambiance with amenities such as free internet, cable TV, work desk, and coffee/tea facilities.

On-Site Dining and Facilities

Indulge in delicious meals at the Bistro, grab snacks at the 24-hour market, take a dip in the outdoor pool, or unwind in the whirlpool.

Ready to experience a blend of convenience and comfort? Book your stay at Courtyard Winston-Salem Hanes Mall now!

Loading rooms and rates...

Location

How to Find Us

1600 Westbrook Plaza Drive

Winston-Salem · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

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COURTYARD WINSTON-SALEM HANES MALL

Guest Reviews

What Guests Say

8.0

Excellent

408 reviews

Highlights

  • +Friendly staff
  • +Clean rooms
  • +Convenient location

Could Improve

  • –Wi-Fi issues
  • –Cold pool
  • –Breakfast not available on time
Cleanliness7.5

Several reviews noted issues with cleanliness, including the need for better couch cleaning and a wet floor rug.

Service9.0

Positive comments about the staff behavior indicate high service satisfaction despite some reservation issues.

Location9.0

The location received multiple positive remarks for its convenience and accessibility.

Room Quality8.0

Rooms were described as clean and comfortable, though some had issues with furniture cleanliness.

Amenities7.5

Mixed experiences with amenities, such as Wi-Fi issues and a cold pool, decreased the overall rating.

Value for Money8.0

Most reviews indicated a fair value for the amenities and service provided at the price point.

Food and Beverage7.0

Negative comments about the breakfast availability and quality of coffee impacted the score.

Overall Experience8.0

Overall, experiences were generally positive, with several areas for improvement noted.

Isabella

Solo Traveller · May 2026

9

i felt comfortable during my stay

Liked:the property was very beautiful, the staff were very friendly checking me in
Disliked:when i first arrived it was hot in the lobby, but i think they were working on getting the air conditioning fixed. that was the only place that was warm

via Nuitee

Jamika

Couple · May 2026

10
Liked:Very clean
Disliked:Very clean and nice staff

via Nuitee

Hall

Couple · May 2026

10

10/10

Liked:Both the outside and the rooms were beautiful.

via Nuitee

James

Family With Children · Apr 2026

9
Liked:Very friendly staff
Disliked:Seems a little dated

via Nuitee