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#593, 1401 Lavaca Street, Austin, TX 78701.
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Comfort Suites Hanes Mall

Winston-Salem · us

Comfort Suites Hanes Mall

8.3
Excellent1,115 reviews
  1. Hotel Collection
  2. /Hotels in Winston-Salem
  3. /Comfort Suites Hanes Mall
Offsite parking discounted rates availableParkingOffsite parking discounted rates availableSwimming poolSalt-water poolFence around pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Winston-Salem, us

Convenient Location:

Situated just off Interstate 40 and a short drive from Winston-Salem city centre, our hotel offers easy access to both the highway and local attractions.

Fantastic Amenities:

Enjoy a refreshing dip in our seasonal outdoor pool, stay active in the fitness centre, and stay connected with complimentary WiFi in all rooms.

Comfortable Accommodations:

Relax in rooms equipped with convenient amenities like a microwave, refrigerator, cable TV, and coffee maker. Start your day right with a delicious daily breakfast and take advantage of our on-site business centre.

Experience convenience, comfort, and great service at Comfort Suites Hanes Mall. Book your stay now!

Loading rooms and rates...

Location

How to Find Us

200 Capitol Lodging Court

Winston-Salem · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please note an authorization form is required if the booking does not match the name on the credit card. Hotel non refundable service fee of US$2 will be charged at check in at the propertyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Swimming pool: Closed from Thu, Sep 11, 2025 until Thu, May 21, 2026

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COMFORT SUITES HANES MALL

Guest Reviews

What Guests Say

8.3

Excellent

1,115 reviews

Highlights

  • +Clean rooms
  • +Friendly service
  • +Good location

Could Improve

  • –Hard beds
  • –Missing amenities
  • –Breakfast options lacking
Cleanliness7.9

Some reviews highlighted cleanliness positively, while others mentioned funny smells or issues that detracted from the experience.

Service9.3

The service was often described positively, with numerous comments on friendly and helpful staff.

Location8.4

Location received generally favorable mentions, though there were some challenges in finding the hotel.

Room Quality7.8

Rooms were considered spacious and clean, but complaints about hard beds affected the perception.

Amenities7.4

Amenities were often lacking, with comments on missing vending machines and equipment in the fitness room.

Value for Money8.8

Many guests felt the experience provided good value, despite some issues.

Food and Beverage7.9

Breakfast options received mixed reviews, with some guests finding it lacking.

Overall Experience8.8

Overall experiences were positive, although there were some notable complaints.

Howard

Family With Children · May 2026

6
Liked:Good

via Nuitee

Jacqueline

Couple · May 2026

9

The room was spacious and clean.

Liked:Room was spacious and clean. The staff was friendly and polite. Easy Checking in and out. The security was satisfactory if you come in late at night.
Disliked:My tv picture kept breaking up and something in the room sounded like water running. I was surprised that I couldn’t close the draperies.

via Nuitee

Laurie

Couple · Apr 2026

10

This was a great stay

Liked:Our room was clean and the staff was so friendly
Disliked:Everything was great and location

via Nuitee

Kennedy

Couple · Apr 2026

8

Very good for the price.

Disliked:Location, and having a lower standard hotel less than 50yards away isn't a good look. There were folks that appeared to be homeless in the area of the hotels, going in/out of Red Roof.

via Nuitee