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#593, 1401 Lavaca Street, Austin, TX 78701.
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#593, 1401 Lavaca Street, Austin, TX 78701.
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Best Western Plus Hanes Mall

Winston-Salem · us

Best Western Plus Hanes Mall

8
Excellent196 reviews
  1. Hotel Collection
  2. /Hotels in Winston-Salem
  3. /Best Western Plus Hanes Mall
Offsite parking discounted rates availableParkingOffsite parking discounted rates availableSecured parkingSwimming poolAccess to nearby outdoor pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Winston-Salem, us

Outdoor Pool and Free Hot Breakfast

Enjoy a refreshing dip in our outdoor pool and start your day right with a complimentary hot breakfast.

Convenient Room Amenities

Each room is equipped with a microwave, refrigerator, and coffee-making facilities for your convenience. Stay connected with free WiFi and unwind while watching cable channels on a flat-screen TV.

Business and Fitness Facilities

Take advantage of our on-site business and fitness centers during your stay. Plus, enjoy the convenience of free parking at our property.

Experience comfort and convenience at Best Western Plus Hanes Mall. Book your stay now for a memorable trip to Winston-Salem, North Carolina.

Loading rooms and rates...

Location

How to Find Us

3330 Silas Creek Parkway

Winston-Salem · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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BEST WESTERN PLUS HANES MALL

Guest Reviews

What Guests Say

8.0

Excellent

196 reviews

Highlights

  • +Helpful staff
  • +Convenient location

Could Improve

  • –Cleanliness issues
  • –Maintenance problems
Cleanliness6.3

Reviews indicate multiple cleanliness issues; dirty rooms and hallways mentioned.

Service9.8

The staff was described as courteous and helpful.

Location9.8

Convenient location near the hospital was noted positively.

Room Quality7.8

Some rooms were reported as clean but others had plumbing issues and bad smells.

Amenities8.3

Amenities were mixed; breakfast buffet was sufficient despite other issues.

Value for Money7.3

High rates noted during family weekend, not justified by quality.

Food and Beverage7.8

Breakfast buffet was adequate; no other dining mentioned.

Overall Experience7.3

Overall experiences were quite disappointing; false advertising and maintenance issues.

Weston

Couple · May 2026

7
Liked:The staff and breakfast were really good.
Disliked:The mattress in room 305 was VERY uncomfortable; one side had a big dip in the mattress.

via Nuitee

Jenny

Solo Traveller · May 2026

7
Liked:Great location!

via Nuitee

Jesse

Solo Traveller · May 2026

2

Won’t be going back there

Disliked:There was a Roach in the bathroom, There was bugs crawling on the ceiling and in the bed.

via Nuitee

Yolanda

Solo Traveller · Apr 2026

5
Liked:The staff was excellent. The facility was also great. We loved the location.
Disliked:I don't know what was up with that bed. My side kept raising up when I sat on the side. I'm guessing they put two twin mattresses together and it was a very uncomfortable mattress.

via Nuitee