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The Hillcrest Hotel

Widnes · GB

The Hillcrest Hotel

6.8
Good1,410 reviews
  1. Hotel Collection
  2. /Hotels in Widnes
  3. /The Hillcrest Hotel
WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, 24-hour front desk

Location

Widnes, GB

Convenient Location: Located near Chester, Manchester, and Liverpool, the Hillcrest Hotel offers easy access to major cities and airports via nearby motorways.

Dining Experience: Enjoy a drink and traditional British cuisine at Nelson's Bar & Kitchen, or savor breakfast at Cu restaurant, named after the element copper.

Versatile Event Spaces: With 3 meeting rooms and the ability to host weddings and conferences, the Hillcrest Hotel provides a friendly atmosphere for various functions.

Experience comfort and convenience at the Hillcrest Hotel - book now for a memorable stay!

Loading rooms and rates...

Location

How to Find Us

Cronton Lane

Widnes · GB

+441514241616

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

For group bookings of 9 people or more, different policies will apply. Please note that guests can only book a maximum of 9 rooms per booking. All rooms are strictly nonsmoking. A fine will be charged for signs of smoking in the hotel. The hotel often caters for weddings and functions at weekends. A late night disco (until 00:30) is in place on most Friday and Saturday nights during the wedding season. Please be aware of this when booking your accommodations. Please note, during the Christmas period, food service will be restricted and limited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

6.8

Good

1,410 reviews

Highlights

  • +Friendly staff
  • +Great location

Could Improve

  • –Cleanliness issues
  • –Room quality problems
Cleanliness4.9

Multiple reviews highlight issues with cleanliness, including dirty bathrooms and hair in the bed.

Service8.4

Staff were mentioned as friendly and helpful, although some organizational issues were noted.

Location8.0

Location was generally positive, cited as good for commuting.

Room Quality5.9

Several issues with room quality such as uncomfortable mattresses and worn furnishings.

Amenities5.9

Limited mentions of amenities; some essential facilities were noted as missing.

Value for Money7.4

Given the concerns raised, the value for money was seen as below average.

Food and Beverage6.9

Breakfast was mentioned as decent but not exceptional.

Overall Experience6.9

General experience was disappointing with multiple issues reported.

Mark

Solo Traveller · Oct 2026

10

Good value, clean accommodation with brilliant team

Liked:Staff are all really lovely and helpful. Family room that I have stayed in (twice) was spacious, clean and really comfortable.
Disliked:Leaving! :)

via Nuitee

Samantha

Solo Traveller · Oct 2026

5

Not good

Disliked:Bed mattress Shower came off the wall Bathroom lights wouldn't come on Room was unclean behind the bed on skirting boards Too noisy by the traffic No space in the room Smelled of the bathroom TV ariel wasn't good Had to go up 4 flights of stairs

via Nuitee

richeyboy35

Extended Group · Oct 2026

5

Friendly staff and bar staff

Liked:The lobby and bar area well presented and clean. Bar staff and reception was friendly but lack of communication at times needs addressed.
Disliked:My room yes I paid for a basic room but it was not very clean dust on blinds dust everywhere and the bed was not even properly made as sheets where all cresses, The bathroom really needs an update water pressure was poor and just old fashioned, The breakfast was okish but the food did not taste great yea I know for £7 what you expect but could be better.

via Nuitee

John

Solo Traveller · Oct 2026

10
Liked:Staff were Lovely going Above and Beyond especially the Night Staff. Breakfast was Everything it Should be. Rooms were Comfy.
Disliked:Only possible Nit Picking Complaint is the Key Code entry System wasn't Immediately Obvious at the Room Door Handle Illuminated as a Keypad when Stroked the Right Way.. There was me Befuddled looking for a Physical Keypad

via Nuitee

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