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Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

Whitehorse · ca

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

7.9
Very Good319 reviews
  1. Hotel Collection
  2. /Hotels in Whitehorse
  3. /Sternwheeler Hotel & Conference Centre, Trademark by Wyndham
Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableSecured parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Parking, Non-smoking rooms, Air conditioning, Restaurant, Family rooms

Location

Whitehorse, ca

Convenient Location in Whitehorse, Yukon

Located in the heart of Whitehorse, Yukon, the Sternwheeler Hotel and Conference Centre offers a prime location for both leisure and business travelers. The free shuttle service to and from Whitehorse International Airport ensures a hassle-free arrival and departure experience.

Dining and Entertainment Options

Indulge in a culinary experience at Tony's Pasta, Steak and Seafood House, located on-site, offering a casual ambiance and a full-service bar for guests to unwind. With cable TV in every room and coffee-making facilities, comfort and entertainment are readily available.

Nearby Attractions

Explore the rich history of Whitehorse by visiting the McBride Museum, just a short walk away from the hotel. For outdoor enthusiasts, the Mt. Sima Ski Area is a mere 15 km from the hotel, offering recreational opportunities for all seasons.

Book your stay at the Sternwheeler Hotel and Conference Centre for a memorable Yukon experience.

Loading rooms and rates...

Location

How to Find Us

201 Wood Street

Whitehorse · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note, a pet fee of CAD $21.00 per night for guests traveling with pets.

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STERNWHEELER HOTEL & CONFERENCE CENTRE, TRADEMARK BY WYNDHAM

Guest Reviews

What Guests Say

7.9

Very Good

319 reviews

Highlights

  • +Good location
  • +Friendly staff
  • +Clean

Could Improve

  • –Poor restaurant quality
  • –Customer service issues
Cleanliness7.8

Several reviews indicate cleanliness was good, but some comments suggest issues like uneven floors.

Service8.8

Most reviews commend the staff as friendly and helpful, with only one negative interaction noted.

Location9.3

The location is repeatedly highlighted as excellent and convenient.

Room Quality7.8

Some rooms had issues like HVAC noise and mobility accessibility concerns.

Amenities7.3

Mixed feedback on amenities, with noted issues like the poor quality of the restaurant.

Value for Money7.2

Several reviews suggest the hotel might be overpriced for the service received.

Food and Beverage6.8

Negative feedback on restaurant quality suggests room for improvement.

Overall Experience8.3

Despite some drawbacks, many guests expressed a positive overall experience.

Robert

Family With Children · May 2026

4

I didn’t like it.

Liked:Room is spacious
Disliked:Front door was closed. Parking sucks! The front desk guy looks like he does not want to be there.

via Nuitee

wegofar

Family · Mar 2026

8

Great location

Liked:The Sternwheeler Hotel is clean and comfortable, and its location is great - close to restaurants and shopping, and right across from the MacBride Museum. The front desk staff was pleasant and helpful at checkin/checkout and when we needed to store our luggage and return our rental clothing. I would have given it a 5 but there was some noise in the hallway when Aurora viewers returned late at night, but we probably made the same noise so it was easily forgiven.

via tripadvisor

Koto

Couple · Mar 2026

9
Liked:The location was pretty good which was close to some cafes and restaurants. Me and my partner also had dinner at the restaurant in the hotel which was nice too!
Disliked:We had to return the rental cloths and leave the hotel about 6:30am coz of the flight but there is no staff at the front. We were suppose to be able to return the cloth through the hotel but we ended up to leave them behind the counter and sent the email later. The hotel was lovely tho!

via Nuitee

williamgarnetw

Business · Mar 2026

10

Character hotel, great central downtown location. Helpful staff

Liked:Enjoyed our stay, good central location close to downtown. Rooms are clean. although dated. Towels were thin and the mattress too firm so not very comfortable. Restaurant on site was good. Staff was very helpful

via tripadvisor