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Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

Whitehorse · CA

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

7.9
Very Good349 reviews
  1. Hotel Collection
  2. /Hotels in Whitehorse
  3. /Sternwheeler Hotel & Conference Centre, Trademark by Wyndham
WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Whitehorse, CA

Convenient Location in Whitehorse, Yukon

Located in the heart of Whitehorse, Yukon, the Sternwheeler Hotel and Conference Centre offers a prime location for both leisure and business travelers. The free shuttle service to and from Whitehorse International Airport ensures a hassle-free arrival and departure experience.

Dining and Entertainment Options

Indulge in a culinary experience at Tony's Pasta, Steak and Seafood House, located on-site, offering a casual ambiance and a full-service bar for guests to unwind. With cable TV in every room and coffee-making facilities, comfort and entertainment are readily available.

Nearby Attractions

Explore the rich history of Whitehorse by visiting the McBride Museum, just a short walk away from the hotel. For outdoor enthusiasts, the Mt. Sima Ski Area is a mere 15 km from the hotel, offering recreational opportunities for all seasons.

Book your stay at the Sternwheeler Hotel and Conference Centre for a memorable Yukon experience.

Loading rooms and rates...

Location

How to Find Us

201 Wood Street

Whitehorse · CA

+1 867-393-9700

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note, a pet fee of CAD $21.00 per night for guests traveling with pets. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.9

Very Good

349 reviews

Highlights

  • +Good location
  • +Friendly staff
  • +Clean

Could Improve

  • –Poor restaurant quality
  • –Customer service issues
Cleanliness7.8

Several reviews indicate cleanliness was good, but some comments suggest issues like uneven floors.

Service8.8

Most reviews commend the staff as friendly and helpful, with only one negative interaction noted.

Location9.3

The location is repeatedly highlighted as excellent and convenient.

Room Quality7.8

Some rooms had issues like HVAC noise and mobility accessibility concerns.

Amenities7.3

Mixed feedback on amenities, with noted issues like the poor quality of the restaurant.

Value for Money7.2

Several reviews suggest the hotel might be overpriced for the service received.

Food and Beverage6.8

Negative feedback on restaurant quality suggests room for improvement.

Overall Experience8.3

Despite some drawbacks, many guests expressed a positive overall experience.

Mike

Solo Traveller · Sep 2026

8

I'd come back!

Liked:good, but a bit expensive. good variety
Disliked:lower cost

via Nuitee

mikemJ1713HB

Family · Aug 2026

8

Down memory lane

Liked:Staff friendly and efficient, great location, delicious meal at Tony's. It was a special occasion for us and we were treated royally.

via tripadvisor

Guy

Extended Group · Aug 2026

7
Liked:Friendly staff

via Nuitee

Justine28

Couples · Aug 2026

6

Ok stay, but issues left a bad taste

Liked:Stayed here for 1 night in early July. We booked a standard room with a queen bed via Expedia, and ended up on the ground floor, at the very end of the annex. The hotel is very popular with cruise and large group tours, which could mean full parking lot and long queues to check in. We checked in just before one such large group, and thanked our lucky stars for arriving before them. Staff were pleasant, the hotel was in good shape and our renovated room was clean and comfortable. The things that bothered us were very loud noises from the rooms above us (due to the hotel construction, I believe; the staff were able to quickly address it when we reported which was really appreciated); additional made-up fees added automatically to our bill (i.e. one for use of the in-room safe that we didn’t use and another for some “sustainability fee” that the staff couldn’t really explain) as well as a very strong scent in the lobby; the scent, very nice by the way, was so strong that I was struggling with breathing and feeling it in my throat just by walking past the reception hall. For anyone with any sort of asthma, allergies, sensitive to triggers of this nature etc, I would very seriously reconsider staying here. I very much like a good scent, but they really overdo it. All in all we had a decent stay here, but I wouldn’t necessarily rush back.

via tripadvisor

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