Name: Renaissance Columbus Westerville-Polaris Hotel
Address: 409 Altair Parkway, Westerville, OH 43082
Telephone: +1 614-882-6800
Rating: 9.2

Renaissance Columbus Westerville-Polaris Hotel | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingAccessible parkingRestaurant

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Westerville, us

Luxurious Amenities and Services

The Renaissance Columbus Westerville-Polaris Hotel offers a range of luxurious amenities and services to ensure a comfortable stay. From the fitness center and indoor pool to the shared lounge and terrace, guests can relax and unwind in style.

Delicious Dining Options

Indulge in a culinary experience at the hotel's restaurant and bar, offering delectable dishes and refreshing drinks. Guests can also enjoy a scrumptious American breakfast to start their day off right.

Convenient Business Facilities

For those traveling for work, the hotel provides a business center for guests' convenience. Additionally, the 24-hour front desk staff are on hand to assist with any inquiries, making business trips a breeze.

Experience luxury, comfort, and convenience at the Renaissance Columbus Westerville-Polaris Hotel. Book your stay now for an unforgettable experience.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

9.2

Exceptional

446 reviews

Highlights

+Clean and comfortable rooms
+Friendly and attentive service

Could Improve

–Issues with mattress and pillows
–Parking limitations during events

Cleanliness9.3

The rooms were very clean, contributing positively to the overall stay experience.

Service9.8

Staff were very friendly and provided excellent service throughout the stay.

Location9.3

Conveniently located with easy access to shopping and amenities.

Room Quality8.3

Some issues with mattress comfort and pillow quality, though overall satisfactory.

Amenities9.3

Well-equipped with good facilities and options, including a gym and dining.

Value for Money8.8

Generally provides good value considering quality and location.

Food and Beverage9.3

Dining options were exceptional with good variety and quality.

Overall Experience9.6

Overall experiences were largely positive with some minor room for improvement.

leilakO8411LF

Business · Aug 2026

Exceptional Hotel, Wonderful Staff, and an Outstanding Conference Experience

Liked:This may be the best hotel I have ever stayed at. I was there to speak at a conference, and I was impressed from the moment I arrived. The entire hotel was exceptionally clean and beautifully decorated, with a simple, uncluttered style that made the space feel comfortable and inviting. My room was comfortable, had a small refrigerator, and even worked beautifully as a professional backdrop when I needed to do a Zoom meeting. The conference space was excellent. I am not sure whether the tech team was part of the hotel or the conference, but they were incredibly helpful in getting everything set up for my presentation, which made my job as a speaker much easier. The food was another pleasant surprise. I am vegan and my friend is pescatarian, and we both found excellent choices. I arrived without being a Marriott member. I left as one. That probably says everything!

via tripadvisor

J968LRag

Business · Aug 2026

Absolutely terrible experience.

Liked:We had an associate staying at this hotel for four days. At check-in, he was specifically told that his checkout date was Friday. Later, the hotel attempted to charge for a fifth night, claiming the reservation had been extended. However, when I asked who made the change, the front desk agent could not provide any information. Instead, she simply said she "assumed" our associate had adjusted the reservation, which is not an acceptable explanation. I explained multiple times that our credit card authorization only approved the original four-night stay and that a fifth night was never authorized. Rather than investigate what clearly appeared to be a mistake on the hotel's end, the front desk agent continued to argue with me and stated, "Then he's going to have to cover it." When I requested a manager, the front desk manager got on the phone and continued the argument. Despite the fact that the authorization on file only covered four nights, they insisted on charging for a fifth night without being able to explain how the reservation was changed or who changed it. To make matters even worse, during this stay our associate's vehicle was broken into and the windows were smashed in the hotel parking lot. For a property charging around $300 per night, I would expect at least some level of security or concern for guest safety. Based on this experience, I will no longer be booking associates from our site at this hotel. The lack of professionalism, accountability, customer service, and guest security is completely unacceptable. I would not recommend this property to anyone.

via tripadvisor

EuropeGRL

Business · Aug 2026

Business travel done right

Liked:Here’s a concise, warm review that sounds authentic: ⭐⭐⭐⭐⭐ This is my #1 choice whenever I travel to Columbus for business. The rooms are spacious, spotless, and the beds are incredibly comfortable, I always get a great night’s sleep. The service is consistently spectacular, with a team that truly makes you feel welcome. One of my favorite perks is the beautiful walking path around the lakes, which is perfect for unwinding after a busy day. And I can’t leave without mentioning the delicious chocolate cake, I keep coming back for it! Highly recommend for both business and leisure travelers.

via tripadvisor

Walton

Solo Traveller · Aug 2026

Liked:Very nice place to stay at

via Nuitee

Location

How to Find Us

409 Altair Parkway

Westerville · us

+1 614-882-6800

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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