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DoubleTree by Hilton West Kelowna

West Kelowna · CA

DoubleTree by Hilton West Kelowna

8
Excellent173 reviews
  1. Hotel Collection
  2. /Hotels in West Kelowna
  3. /DoubleTree by Hilton West Kelowna
Free WiFiWheelchair accessible parkingRV, bus, truck parkingFree self parkingFree RV, bus, truck parkingWheelchair-accessible van parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Elevator, Fitness facilities, Conference space, Golfing nearby, Safe-deposit box at front desk, Express check-out

Location

West Kelowna, CA

Recreational Amenities

Enjoy the outdoor pool, indoor pool, and fitness center at DoubleTree by Hilton Kelowna.

Modern Amenities

Benefit from complimentary Wi-Fi, a banquet hall, and room service at this upscale hotel.

Event Spaces

With 3800 square feet of conference space and 2 meeting rooms, host your event effortlessly at this West Kelowna hotel.

Plan your stay at DoubleTree by Hilton Kelowna to experience a blend of relaxation and convenience in West Kelowna.

Loading rooms and rates...

Location

How to Find Us

2569 Dobbin Rd (Hwy 97), West Kelowna, British Columbia, V4T 2J6

West Kelowna · CA

+1 250-768-8879

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

  • Pool access available from 8:00 AM to 10:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.0

Excellent

173 reviews

Highlights

  • +Clean rooms
  • +Friendly staff
  • +Good location
  • +Comfortable beds
  • +Great food

Could Improve

  • –Noise disturbances
  • –Poor housekeeping
  • –Missing amenities
  • –Long check-in times
Cleanliness7.7

Many reviews noted cleanliness, but some mentioned issues such as dirty towels and poor housekeeping.

Service8.2

The service received positive mentions, particularly the friendliness and helpfulness of the staff.

Location8.2

Several reviews highlighted the convenience of the hotel's location near attractions.

Room Quality8.2

Rooms were frequently described as clean, comfortable, and nicely renovated, but some amenities were missing.

Amenities7.7

Noted missing amenities like fridges and microwaves, which affected the overall ratings here.

Value for Money8.2

General consensus indicated that the hotel offers good value for the price, despite some complaints.

Food and Beverage8.2

Positive mentions of the restaurant and food quality were noted in reviews.

Overall Experience7.7

Mixed experiences with highlights but significant complaints that affected the overall stay.

Cherylea

· Oct 2025

10
Liked:Amazing clean

via Nuitee

Alexis

Partner · Oct 2025

4
Liked:On our first night at the hotel, we were woken up at midnight to a bunch of loud noises outside our window. My partner checked and realized there was someone working outside of the restaurant. Then that person started a motorized pressure washer and proceeded to power wash grates for hours in the middle of the night. My partner called down to the front desk and was told there was nothing they could do and upon checking out, we were told that nothing could be done. We were offered free breakfast as compensation but breakfast was over by that point so we got some leftovers. We weren't even warned about the noise even though the hotel was fully aware it was happening. Super unhappy with our stay here. The only highlight was a lovely employee at the restaurant.

via Nuitee

Teri-lea

Family · Oct 2025

8
Liked:So convenient to when you want to go to wineries the highway is right there. Plus the staff is amazing

via Nuitee

Loree

Partner · Oct 2025

10
Liked:Clean room, friendly staff

via Nuitee

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