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Best Western Smoky Mountain Inn

Waynesville · US

Best Western Smoky Mountain Inn

9
Exceptional707 reviews
  1. Hotel Collection
  2. /Hotels in Waynesville
  3. /Best Western Smoky Mountain Inn
WiFi availableFree WiFiParkingFree ParkingSwimming poolOutdoor pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Waynesville, US

Outdoor Pool and Free WiFi Access

The Best Western Smoky Mountain Inn in Waynesville, North Carolina offers guests the perfect blend of relaxation and convenience. Enjoy a refreshing dip in the outdoor pool or stay connected with complimentary WiFi access throughout the property.

Continental Daily Breakfast and Comfortable Rooms

Start your day right with a delicious continental breakfast served daily. Each room is equipped with essential amenities such as a cable TV, microwave, and refrigerator for a comfortable stay. Whether you're here for business or leisure, Best Western has you covered.

Convenient On-Site Facilities and Nearby Attractions

Guests can take advantage of on-site vending machines, free parking, a business centre, and a 24-hour front desk for a hassle-free stay. Explore nearby attractions like Balsam Mountain Preserve, Lake Junaluska Golf Course, and Queen's Farm Stables for a memorable experience.

Book your stay at Best Western Smoky Mountain Inn today and make your trip to North Carolina unforgettable!

Loading rooms and rates...

Location

How to Find Us

130 Shiloh Trail

Waynesville · US

+1 828-456-4402

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that additional charges will apply to guests with pets and guests smoking in non-designated areas. Contact the property for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.0

Exceptional

707 reviews

Highlights

  • +Clean rooms
  • +Friendly staff
  • +Beautiful location
  • +Good price

Could Improve

  • –Poor breakfast quality
  • –Worn linens
  • –Unfriendly front desk
Cleanliness8.8

The room and property were clean, though some linens were worn out.

Service9.3

Friendly staff, though some front desk staff were not welcoming.

Location9.8

Convenient location and beautiful views.

Room Quality8.3

Clean rooms but mattresses need replacement and some described as lumpy.

Amenities9.3

Well-maintained property and good quality items in welcome bag.

Value for Money9.3

Good price for the area, but issues with breakfast quality and services.

Food and Beverage7.8

Breakfast was poorly rated; primarily carbs and limited options.

Overall Experience9.8

Overall visit was satisfactory despite some issues.

Eric

Couple · Sep 2026

10

Quiet beautiful spot to stay while visiting mountains

Liked:Location has spectacular views of Blue Ridge Mountains
Disliked:Road up to hotel

via Nuitee

James

Solo Traveller · Aug 2026

5

Waynesville Best Western.

Liked:Good location off of the highway. The property was older but the room was clean with a nice television.
Disliked:We could hear everything said in the room next to us and they were not being overly loud. Older property with a super small bathroom. Uncomfortable bed that squeaked every time I moved.

via Nuitee

Schelika

Couple · Aug 2026

10

Peaceful and clean place to stay on a tight budget.

Liked:The property was clean and they had ADA rooms on the first floor.
Disliked:Carpet a little worn. Definitely needs to be replaced. But the staff do a good job keeping it clean and vacuumed daily.

via Nuitee

peter

Couple · Aug 2026

5

adequate room, obvious cleaning perfume overused, defective desk chair and toilet, nice king bed

Liked:Room size, king bed, accessible
Disliked:the desk chair did not raise to be able to use laptop. The front desk person responded negatively to getting it resolved, was argumentative. the toilet did not flush even toilet paper. I had to ask for a plunger. The road leading to the hotel had severe potholes and the front desk person showed no interest in how badly that represents the Best Western brand.

via Nuitee

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