Name: Best Western Smoky Mountain Inn
Address: 130 Shiloh Trail, Waynesville, NC 28786
Telephone: +1 828-456-4402
Rating: 9

Best Western Smoky Mountain Inn, Waynesville | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingSwimming poolOutdoor pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Waynesville, us

Outdoor Pool and Free WiFi Access

The Best Western Smoky Mountain Inn in Waynesville, North Carolina offers guests the perfect blend of relaxation and convenience. Enjoy a refreshing dip in the outdoor pool or stay connected with complimentary WiFi access throughout the property.

Continental Daily Breakfast and Comfortable Rooms

Start your day right with a delicious continental breakfast served daily. Each room is equipped with essential amenities such as a cable TV, microwave, and refrigerator for a comfortable stay. Whether you're here for business or leisure, Best Western has you covered.

Convenient On-Site Facilities and Nearby Attractions

Guests can take advantage of on-site vending machines, free parking, a business centre, and a 24-hour front desk for a hassle-free stay. Explore nearby attractions like Balsam Mountain Preserve, Lake Junaluska Golf Course, and Queen's Farm Stables for a memorable experience.

Book your stay at Best Western Smoky Mountain Inn today and make your trip to North Carolina unforgettable!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.0

Exceptional

701 reviews

Highlights

+Clean rooms
+Friendly staff
+Beautiful location
+Good price

Could Improve

–Poor breakfast quality
–Worn linens
–Unfriendly front desk

Cleanliness8.8

The room and property were clean, though some linens were worn out.

Service9.3

Friendly staff, though some front desk staff were not welcoming.

Location9.8

Convenient location and beautiful views.

Room Quality8.3

Clean rooms but mattresses need replacement and some described as lumpy.

Amenities9.3

Well-maintained property and good quality items in welcome bag.

Value for Money9.3

Good price for the area, but issues with breakfast quality and services.

Food and Beverage7.8

Breakfast was poorly rated; primarily carbs and limited options.

Overall Experience9.8

Overall visit was satisfactory despite some issues.

Young

Solo Traveller · Aug 2026

Disliked:The front desk girl was rude and unhelpful. My wife asked for extra towels and she didn't want to give them to her but did. I asked for an extra pillow because I had a bad knee and she said they only had three pillows to the king room and she told me I should have brought one with me in the plane. We left that night

via Nuitee

Laura

Couple · Aug 2026

Nice location, clean property, staff was nice

Liked:The property was very clean and nice views

Disliked:Location, cleanliness, staff was nice

via Nuitee

Sarah

Couple · Jul 2026

Amazingly smooth, cozy, quiet, and pleasant.

Liked:It had an amazing view from our room of the mountains. Plus there was a sweet little free goody bag with free water, popcorn, and cookies that were perfect to watch a movie with.

Disliked:There was nothing we didn't like. It was a very mellow, family friendly stay, with pleasant staff that were sweet and considerate.

via Nuitee

Carlos

Solo Traveller · Jul 2026

Liked:The accommodations were better than what I expected. The staff was friendly and kept the facilities clean. The complimentary breakfast of premade omelets and sausage sandwiches were quick to make and flavorful.

Disliked:The only real complaint that I have was the driveway/roadway leading to the hotel is less than desirable. Potholes, and uneven surface makes it dangerous for anyone on that hill.

via Nuitee

Location

How to Find Us

130 Shiloh Trail

Waynesville · us

+1 828-456-4402

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that additional charges will apply to guests with pets and guests smoking in non-designated areas. Contact the property for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.0

Exceptional

701 reviews

Highlights

+Clean rooms
+Friendly staff
+Beautiful location
+Good price

Could Improve

–Poor breakfast quality
–Worn linens
–Unfriendly front desk

Cleanliness8.8

The room and property were clean, though some linens were worn out.

Service9.3

Friendly staff, though some front desk staff were not welcoming.

Location9.8

Convenient location and beautiful views.

Room Quality8.3

Clean rooms but mattresses need replacement and some described as lumpy.

Amenities9.3

Well-maintained property and good quality items in welcome bag.

Value for Money9.3

Good price for the area, but issues with breakfast quality and services.

Food and Beverage7.8

Breakfast was poorly rated; primarily carbs and limited options.

Overall Experience9.8

Overall visit was satisfactory despite some issues.

Young

Solo Traveller · Aug 2026

via Nuitee

Laura

Couple · Aug 2026

Nice location, clean property, staff was nice

Liked:The property was very clean and nice views

Disliked:Location, cleanliness, staff was nice

via Nuitee

Sarah

Couple · Jul 2026

Amazingly smooth, cozy, quiet, and pleasant.

Liked:It had an amazing view from our room of the mountains. Plus there was a sweet little free goody bag with free water, popcorn, and cookies that were perfect to watch a movie with.

Disliked:There was nothing we didn't like. It was a very mellow, family friendly stay, with pleasant staff that were sweet and considerate.

via Nuitee

Carlos

Solo Traveller · Jul 2026

Disliked:The only real complaint that I have was the driveway/roadway leading to the hotel is less than desirable. Potholes, and uneven surface makes it dangerous for anyone on that hill.

via Nuitee