Hilton Garden Inn Watertown

Many guests call the property very clean, but there are notable negative mentions: rugs that smelled of cleaner causing headaches/asthma, green pool/hot tub, and occasional hair in the pool. Mixed-to-positive overall.

Consistently praised across reviews — staff described as superb, helpful and friendly (mentions of Anthony, Molly and multiple positive check-in/out experiences).

Frequently noted as a convenient, central location with lots of dining and services nearby and easy accessibility/parking — a preferred stopping point for many guests.

Many guests enjoyed comfortable bedding and pillows and convenient room placement (first floor, elevator access), but some reported hard/smaller-than-expected beds, noisy ground-floor rooms, and loud fridge/shower issues.

Strong amenity offering: pool/spa, 24-hour fitness center, restaurant, fire pit/pavilion and outdoor seating. Occasional maintenance/cleanliness issues noted with pool/hot tub.

Guests frequently call it a good value, with repeat visits and praise for a reasonably priced meal option; a few adverse experiences affected perceived value for a minority of stays.

Restaurant and breakfast receive strong positive comments ('great', 'yummy'), bar staff highly praised and outside seating appreciated.

Majority of reviewers would stay again and describe excellent overall stays driven by staff, cleanliness (mostly) and amenities; isolated negative incidents did not dominate the overall sentiment.