Name: Holiday Inn Washington Capitol - Natl Mall by IHG
Address: 550 C St SW, Washington, District of Columbia, 20024, Washington, 20024
Telephone: 1-202-479-4000
Rating: 8.4

Holiday Inn Washington Capitol - Natl Mall by IHG | Member Rates | Dyme

Free WiFiLong-term parking (surcharge)Wheelchair accessible parkingSelf parking (surcharge)Long-term parking (surcharge)Covered parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, Express check-out, Electric car charging station, Comprehensive recycling policy, Long-term parking (surcharge), Free WiFi

Location

Washington, US

Recreational Facilities

Make the most of your stay with our 24-hour fitness center and seasonal outdoor pool to relax and unwind.

Dining Experience

Indulge in delectable American cuisine at 21st Amendment and enjoy a refreshing drink at the bar/lounge.

Event Spaces

With 8000 square feet of conference space and 7 meeting rooms, we are the ideal choice for your events in Washington.

Immerse yourself in the heart of Washington with Holiday Inn Washington Capitol - Natl Mall. Book now and explore the iconic National Air and Space Museum and National Mall just minutes away!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

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Guest Reviews

What Guests Say

8.4

Excellent

570 reviews

Highlights

+Great service
+Excellent location
+Friendly staff
+Close to attractions

Could Improve

–Cleanliness issues
–Room quality concerns
–High parking fees

Cleanliness7.9

Some reviews mentioned issues like a bad smell in the room. Needs improvement.

Service9.4

Staff received positive feedback overall, with some exceptions.

Location9.4

Multiple reviews highlight the prime location near museums and amenities.

Room Quality7.9

Comments about hard beds and shower issues indicate room improvements needed.

Amenities8.4

Amenities mentioned positively; however, the pool closure disappointed some guests.

Value for Money7.9

Some felt the price was high for the amenities and service received.

Food and Beverage7.4

Restaurant quality described as mediocre; needs enhancement.

Overall Experience8.9

General feedback is positive with some criticisms of room quality and cleanliness.

jeromeh674

Solo Travel · Apr 2026

Front desk lack of empathy

Liked:Ok but service was always rushed and when I asked for a late checkout I was rudely told that 12 is the latest on a Sunday?

via tripadvisor

375kristag

Family · Apr 2026

Don’t Stay Here

Liked:I had higher expectations with this being an IHG. Towels were really sad. Fridge did not work - neither of them bcs I called 3 times to get a working one. Toilet handle was barely hanging on. Shower did not drain during the shower (thankfully it would eventually drain in between ppl showering). Parking was more expensive than advertised. Directv signal was so weak we couldn’t watch tv.

via tripadvisor

MZCho

Friends Getaway · Apr 2026

Great stay

Liked:Location is very convenient, close to all museums and monuments. Room is very clean, breakfast buffet is worth the price. Check in is quick and professional. This is our third stay and we will come again.

via tripadvisor

oliviaty99

Solo Travel · Mar 2026

Paying for the Location

Liked:I had a truly average experience when staying here a few months back. The rooms were okay— the bed was comfortable, but the sheets had a few stains on it, the in-unit AC wasn’t going continuously and elicited an odd sound and odor (so much so that I actually doordashed a scented wall plug), but everything else was fine— the bathroom was clean, there was enough space for one person to store their belongings, a refrigerator, and housekeeping came every day. I was here in September when it was still quite hot outside, so I was a bit disappointed that the rooftop pool was already closed for the season. The adjoining Starbucks was definitely a plus. The true highlight of this hotel is the location, as you are within walking distance from the National Mall (especially the Air & Space Smithsonian), and very close to a Metro station as well. The price is a little steep considering the overall quality of the hotel, but the location is truly unbeatable. Not entirely sure I would stay here again but I’ve definitely had worse experiences.

via tripadvisor

Location

How to Find Us

550 C St SW, Washington, District of Columbia, 20024

Washington · US

1-202-479-4000

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>The seasonal pool will be open from May to August. </li><li>Pool access available from 10:00 AM to 8:00 PM.</li><li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. </li> <li>Parking height restrictions apply. </li><li>Guests can access their rooms with a mobile device.</li><li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>

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