Embassy Suites by Hilton Washington DC Chevy Chase Pavilion

The cleanliness was a significant issue with reports of dirty items in the room and unkempt common areas.

Service experiences varied; while some staff were friendly, significant issues were mentioned with the front desk staff's helpfulness and professionalism.

The hotel location is ideal with easy access to metro and nearby shopping, making it convenient for guests.

Reports of maintenance issues and the overall condition of the rooms were concerning, impacting guest satisfaction.

Amenities such as breakfast were praised, but overall quality and accessibility left room for improvement.

Given the mixed experiences and reported issues, perceived value for money was lower than expected.

Breakfast and happy hour offerings received positive feedback, contributing to a favorable impression.

While there were several issues, many guests expressed a willingness to return, indicating a generally positive experience despite problems.