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Embassy Suites by Hilton Washington DC Chevy Chase Pavilion

Washington · US

Embassy Suites by Hilton Washington DC Chevy Chase Pavilion

8.2
Excellent295 reviews
  1. Hotel Collection
  2. /Hotels in Washington
  3. /Embassy Suites by Hilton Washington DC Chevy Chase Pavilion
Wheelchair accessible parkingSelf parking (surcharge)Covered parkingWheelchair-accessible van parkingWheelchair-accessible on-site restaurantWheelchair-accessible pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Free breakfast, Meeting rooms, Fitness facilities, Health or beauty spa nearby, 24-hour front desk, Luggage storage

Location

Washington, US

Escape to the Embassy Suites by Hilton Washington DC Chevy Chase Pavilion, where comfort meets convenience in the heart of Washington.

Recreational Bliss

Dive into relaxation with our inviting indoor pool and hot tub, or stay fit in our fully-equipped fitness center. Don’t forget to mingle with fellow guests at our complimentary reception held on select days!

Comfort and Connectivity

Unwind in one of our 198 spacious guestrooms featuring premium bedding, flat-screen televisions, and microwaves, designed to make you feel right at home. Stay connected with wireless internet access (surcharge) while enjoying designer toiletries in our stylish bathrooms.

Perfect for Events

Host your next gathering in one of our seven versatile meeting rooms or take advantage of our 24-hour business center. Plus, with express check-in and 24-hour front desk service, we ensure a seamless experience.

Book your stay today and discover a world of comfort and convenience!

Loading rooms and rates...

Location

How to Find Us

4300 Military Rd Nw, Washington, District of Columbia, 20015

Washington · US

1-202-362-9300

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Pool access available from 7:00 AM to 10:00 PM.</li> <li>One child 17 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>A car is recommended for transportation to and from this property. </li><li>Parking height restrictions apply. </li><li>Contactless check-out is available.</li><li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>

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EMBASSY SUITES BY HILTON WASHINGTON DC CHEVY CHASE PAVILION

Guest Reviews

What Guests Say

8.2

Excellent

295 reviews

Highlights

  • +Good location
  • +Friendly staff
  • +Great breakfast options

Could Improve

  • –Cleanliness issues
  • –Poor service experience
  • –Maintenance problems
Cleanliness6.1

The cleanliness was a significant issue with reports of dirty items in the room and unkempt common areas.

Service8.1

Service experiences varied; while some staff were friendly, significant issues were mentioned with the front desk staff's helpfulness and professionalism.

Location10.0

The hotel location is ideal with easy access to metro and nearby shopping, making it convenient for guests.

Room Quality7.1

Reports of maintenance issues and the overall condition of the rooms were concerning, impacting guest satisfaction.

Amenities8.1

Amenities such as breakfast were praised, but overall quality and accessibility left room for improvement.

Value for Money7.0

Given the mixed experiences and reported issues, perceived value for money was lower than expected.

Food and Beverage9.6

Breakfast and happy hour offerings received positive feedback, contributing to a favorable impression.

Overall Experience9.6

While there were several issues, many guests expressed a willingness to return, indicating a generally positive experience despite problems.

Ninette

Solo Traveller · May 2026

10
Liked:Had a wonderful time in the hotel. The service was excellent and loved the location which is Close to shops,restaurants, and the Metro .
Disliked:The price of parking.

via Nuitee

Christina

Solo Traveller · May 2026

3
Liked:The hotel was very pretty and it was clean.
Disliked:There was a very large window from the room into the hallway for everyone to try and look into. When I checked in I was told the card they were using was just to hold for damages and would not be charged other wise. I was charged to that card and every time I have called to talk to someone about the charge on my card I have been hung up on, not answered or not called back.

via Nuitee

Herve

Family With Children · May 2026

1

Very bad reservation and customer service

Liked:Nothing since my reservation was canceled by the hotel at 2 pm on the day I was supposed to check in.
Disliked:I did not like that my reservation was canceled by the hotel at 2 pm on the day I was supposed to check in. We are informed through a generic email that did not make clear why the reservation was canceled. I thought it was a spam email. I called the hotel, and the representative was not helpful at all. He told us that the reservation was canceled because Booking.com overbooked the reservation. He told us that we could contact other hotels in the area. He blamed Booking.com for it. I am not convinced this is true. He did not even try to find a solution. All rooms at Embassy Suites hotels were booked, according to him. It was not true since I found rooms available at other Embassy Suites in the area at higher prices than the price associated with my reservation. It looks like a case in which maximizing profits supersedes customer service. However, he told me that it could guarantee that I would not be charged for the reservation that was canceled by the hotel, as if somehow that was great customer service. If I had canceled my reservation at 2 pm on the day of the reservation because of a family emergency, for example. Embassy Suites would have charged me for the night I had reserved. However, it does not work the other way around. Embassy Suites canceled my reservation, but there was no compensation for the inconvenience and extra cost created by the canceled reservation. I had to reserve a room at a nearby hotel for $100 more than the price I had at Embassy Suites.

via Nuitee

C

Family With Children · May 2026

8
Liked:It’s very comfortable and definitely recommend and I will use this hotel again without a doubt. The breakfast was delicious and had many options

via Nuitee